We are looking for a Business Analyst to join a Long-term Contract opportunity in Memphis, Tennessee. This position is suited for someone who is detail oriented and can translate complex operational needs into practical solutions while guiding stakeholders through evaluation and decision-making. The role combines process analysis, solution assessment, and strategic planning to support large-scale business initiatives in a dynamic environment.<br><br>Responsibilities:<br>• Drive end-to-end process discovery by mapping current operations and identifying opportunities to improve business outcomes.<br>• Lead working sessions with senior leaders and cross-functional teams to gather requirements, clarify priorities, and close process gaps.<br>• Assess potential platforms and vendors through structured comparison methods, including fit-gap analysis and decision support.<br>• Examine existing workflows and challenge outdated assumptions to define clear, actionable business needs.<br>• Build a strong understanding of the current application landscape and use that knowledge to shape future-state recommendations.<br>• Partner with stakeholders to design target workflows, supporting systems, and operating approaches aligned with business goals.<br>• Provide high-level sizing, planning input, and demand analysis to help teams evaluate initiative scope and sequencing.<br>• Verify that proposed solutions meet governance expectations, compliance obligations, security standards, and internal control requirements.<br>• Maintain strong relationships across business and technical teams while working independently in a fast-paced, complex setting.
We are looking for a Data Analyst to join a Long-term Contract opportunity based in Memphis, Tennessee. In this role, you will help strengthen the accuracy, consistency, and reliability of customer and operational data across enterprise systems while supporting teams that rely on clean information for daily business activities. This position is well suited for someone who is analytical, highly detail-focused, and comfortable managing request-driven work while contributing to better data practices and long-term process improvements.<br><br>Responsibilities:<br>• Manage incoming data-related requests through a centralized ticket queue, ensuring timely follow-up and resolution.<br>• Update and maintain customer and operational records in enterprise systems with a strong focus on completeness, accuracy, and traceability.<br>• Examine source details before making changes and record updates clearly to support auditability and governance standards.<br>• Research data discrepancies that affect downstream functions such as reporting, pricing, order activity, or operational workflows, and drive issue resolution.<br>• Review current data handling procedures to identify recurring errors, process weaknesses, and opportunities to improve efficiency.<br>• Help create and refine process documentation and standard operating guidelines that promote consistent data management practices.<br>• Produce recurring reports and performance metrics related to data quality, service volumes, and issue trends for business stakeholders.<br>• Analyze exception findings and quality variances, including potential fraud-related patterns or compliance concerns, and summarize insights clearly.<br>• Partner with operations, finance, customer support, IT, and other internal groups to resolve complex data issues and improve user experience across systems.