We are looking for a skilled Systems Engineer to join our team in Memphis, Tennessee. This role requires expertise in managing and optimizing enterprise systems, ensuring their reliability, security, and performance. The ideal candidate will have a strong background in Active Directory, Microsoft Windows Server, Azure Active Directory, and Citrix technologies.<br><br>Responsibilities:<br>• Administer and maintain Active Directory and Azure Active Directory environments to ensure system availability and security.<br>• Configure, monitor, and optimize Microsoft Windows Server systems to support business operations.<br>• Manage Citrix technologies, including setup, troubleshooting, and performance optimization.<br>• Oversee Microsoft Exchange environments, including email configuration and system updates.<br>• Implement and maintain robust security protocols across all systems.<br>• Analyze system performance and recommend improvements to enhance efficiency.<br>• Provide technical support and resolve system issues promptly.<br>• Collaborate with cross-functional teams to integrate systems and ensure seamless operations.<br>• Document processes, configurations, and procedures to maintain accurate system records.
<p>We are looking for a Business Processes Analyst to join our team in Collierville, Tennessee. This Contract to permanent position is ideal for someone who is detail-oriented, thrives in a dynamic environment, and excels at streamlining administrative operations. The role involves supporting organizational efficiency through effective coordination, workflow optimization, and communication management.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to ensure smooth daily operations, including managing schedules and coordinating meetings.</p><p>• Handle inbound calls with a high level of attention, offering timely assistance and accurate information.</p><p>• Analyze existing processes and identify areas for improvement to enhance organizational efficiency.</p><p>• Develop and implement standard operating procedures to ensure consistency and compliance.</p><p>• Create and maintain detailed workflows that optimize productivity and streamline tasks.</p><p>• Collaborate with team members to ensure seamless communication across departments.</p><p>• Monitor and report on administrative metrics to track progress and identify opportunities for growth.</p><p>• Assist with document preparation, organization, and distribution to support various initiatives.</p><p>• Manage calendars effectively, prioritizing tasks and deadlines to maximize efficiency.</p><p>• Analyze existing workflows, data, and controls to identify gaps, risks, and improvement opportunities. </p><p><br></p>
<p>We are looking for a Help Desk/Desktop Support Analyst to provide expert technical assistance to operational teams in Memphis, Tennessee. This long-term contract position requires a proactive, detail-oriented individual with strong troubleshooting skills to ensure smooth workflow navigation and system functionality. You will play a key role in addressing technical issues, monitoring system performance, and reinforcing user training for optimal results.</p><p><br></p><p>Responsibilities:</p><p>• Deliver on-site technical support to users, assisting with login issues, workflow navigation, and system functionality.</p><p>• Diagnose and resolve technical problems, escalating unresolved issues to the appropriate command center or leadership team.</p><p>• Track and document system performance, identifying common user concerns and trends that require additional training.</p><p>• Reinforce training efforts by guiding end users in adopting new workflows and best practices.</p><p>• Actively participate in daily meetings, huddles, and updates to align with project objectives.</p><p>• Communicate effectively with users to minimize disruptions and maintain a positive work environment.</p><p>• Provide support during system go-live periods, ensuring smooth transitions and addressing immediate concerns.</p><p>• Utilize tools like Active Directory and Microsoft Windows 10 for troubleshooting and resolving service desk tickets.</p>
We are looking for a skilled Business Analyst to join our team in Memphis, Tennessee. This role involves transforming complex client needs into strategic solutions and actionable insights that drive business success. The ideal candidate will be adept at evaluating supply chain networks, leveraging data analytics, and presenting findings effectively to stakeholders.<br><br>Responsibilities:<br>• Translate client business requirements into tailored solutions and strategic project plans.<br>• Analyze parcel and supply chain networks to identify optimization opportunities for cost and service performance.<br>• Design and maintain customer reporting portfolios, utilizing business intelligence tools and data warehouse methodologies.<br>• Establish and enforce business rules for data labeling and general ledger allocation to ensure accuracy and audit compliance.<br>• Lead discussions with clients, presenting analysis and recommendations with confidence.<br>• Collaborate with cross-functional teams, including Technology, Contracts, and Account Management, to deliver comprehensive solutions.<br>• Utilize advanced SQL queries and data analytics tools to extract, transform, and present meaningful data insights.<br>• Conduct detailed audits and reporting for parcel data, ensuring alignment with cost-center applications.<br>• Develop network models and perform analytics to support supply chain improvements.<br>• Turn ambiguous or unstructured data into clear, actionable recommendations for clients.