<p><strong>Overview</strong></p><p>We are seeking an experienced Technical Project Manager to support a portfolio of initiatives within a research-driven environment. This role will oversee a mix of infrastructure, data, and application-focused projects, including high-performance computing (HPC), AI-related initiatives, and laboratory systems.</p><p>This is a hands-on delivery role requiring someone who can operate independently, manage cross-functional teams, and drive projects forward without heavy oversight.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Manage end-to-end delivery of technical and infrastructure projects</li><li>Coordinate across cross-functional teams including engineering, research, and IT</li><li>Oversee projects related to:</li><li>Data center and hardware deployments</li><li>High-performance computing (HPC) environments</li><li>AI-related initiatives and tools</li><li>Laboratory systems and data migration efforts</li><li>Internal application development and enhancements</li><li>Drive timelines, risks, dependencies, and stakeholder communication</li><li>Support onsite coordination during critical events (e.g., hardware installs)</li><li>Leverage tools (including AI where applicable) to improve efficiency in project tracking and reporting</li></ul><p><strong>Work Environment</strong></p><ul><li>Looking for <strong>local candidates in the Memphis area</strong></li><li>Onsite presence required <strong>as needed</strong> (primarily for key milestones such as hardware installations)</li></ul><p><br></p><p><strong>Why This Role</strong></p><ul><li>Long-term contract with strong extension potential</li><li>Opportunity to work on <strong>cutting-edge research, AI, and infrastructure initiatives</strong></li><li>Highly collaborative, technical environment with meaningful impact</li></ul><p><br></p>
<p>We are looking for an Operations Project Manager to oversee enterprise-wide initiatives that strengthen business performance and support long-range growth in East Memphis. This position will work closely with senior leaders and cross-functional teams to move strategic programs forward across operations, digital business initiatives, sales-focused improvement efforts, and infrastructure-related projects. The ideal candidate brings strong organization, clear communication, and the ability to guide multiple priorities from concept through delivery in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct complex operational and strategic projects from initial planning through final execution, ensuring objectives, timelines, and outcomes remain aligned with business goals.</p><p>• Collaborate with executive stakeholders to advance company-wide initiatives tied to commercial performance, digital growth, operational scale, and enterprise development efforts.</p><p>• Build and maintain detailed project schedules, milestone tracking, risk logs, and resource plans to support effective execution across multiple workstreams.</p><p>• Lead recurring project reviews, stakeholder meetings, and executive updates to communicate status, surface decisions, and maintain momentum.</p><p>• Coordinate contributions from departments such as operations, IT, sales, marketing, finance, engineering, and external partners to keep initiatives moving efficiently.</p><p>• Monitor dependencies, identify obstacles early, and implement practical mitigation plans to reduce delivery risk and minimize disruption.</p><p>• Prepare dashboards, summaries, and leadership-ready reporting that provide clear visibility into project progress, priorities, and measurable results.</p><p>• Support change management activities and encourage adoption of new processes or operating models introduced through transformation programs.</p><p>• Contribute to process improvement efforts, performance tracking, and infrastructure-related initiatives, including enterprise expansion projects where applicable.</p>
<p>Team Leadership & Direction</p><ul><li>Directly supervise the Operational Support team, providing leadership, prioritization, and performance management.</li><li>Assign and balance workloads, establish timelines, and ensure accountability for deliverables.</li><li>Provide coaching, mentorship, and professional development to strengthen team effectiveness.</li><li>Ensure team activities align with executive direction and portfolio priorities.</li><li>Marketing Support Oversight</li><li>Oversee the development and execution of property marketing initiatives and campaigns through the support team.</li><li>Ensure completion of quarterly and annual marketing reviews for underperforming assets, including strategic recommendations and implementation plans for operator approval.</li><li>Provide oversight of branding, reputation management, and property repositioning initiatives.</li><li>Ensure effective management of Internet Listing Service (ILS) platforms and integrations.</li><li>Maintain accurate, current, and user-friendly Marketing and Training sections within the company intranet.</li></ul><p>Training & Development Oversight</p><ul><li>Oversee the development, deployment, and ongoing maintenance of leasing, marketing, and operational training programs.</li><li>Provide leadership oversight for content creation, instructional design, and release management through the Learning Management System.</li><li>Ensure effective coordination and delivery of in-person training programs, including Office and Maintenance All Stars, mystery shops, and internet shops.</li><li>Oversee onboarding and training setup for new employees and training classes.</li><li>Facilitate and conduct training classes as needed.</li><li>Support the establishment and enforcement of company policies, procedures, operational standards, and business processes at the site level.</li><li>Assist in the creation and enhancement of orientation and training programs for new employees.</li><li>Provide direct support for company conferences, including Manager Conferences and Top 12 execution initiatives.</li></ul><p>Operational Technology Oversight</p><ul><li>Maintain executive-level understanding of property operating systems related to leasing, marketing, training, and onsite operations.</li><li>Oversee implementation, adoption, and ongoing support of online leasing platforms, CRM systems, resident portals, websites, and ancillary operational software.</li><li>Ensure system setup, configuration, and audit processes for acquisitions and ongoing operations are completed effectively by the team.</li><li>Oversee lease generation software standards and ensure consistency in global leasing policies.</li><li>Serve as the primary liaison for property leasing software, websites, online payment systems, screening tools, and other operational technology platforms, including property management software.</li></ul><p>Vendor & Contract Oversight</p><ul><li>Oversee and approve national vendor relationships, including advertising, training, photography, website development, SEO/SEM, social media, and technology providers.</li><li>Ensure vendor performance aligns with contractual expectations and portfolio needs.</li><li>Support pilot programs and evaluations for new products, platforms, and service offerings.</li></ul>