<p>We are looking for an experienced Director of Talent Acquisition to lead enterprise talent acquisition strategy and build a high-performing recruiting organization in Memphis, Tennessee. This role will shape workforce planning, strengthen hiring outcomes through data and technology, and partner closely with senior leaders across the business to meet current and future talent needs. The ideal candidate brings a strong background in regulated environments, a modern approach to recruiting operations, and the leadership skills to guide teams through growth and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Develop and lead a company-wide talent acquisition strategy that supports business growth, improves hiring effectiveness, and aligns recruiting activity with long-term workforce plans.</p><p>• Direct and coach a geographically distributed recruiting organization, including leaders, recruiters, sourcing specialists, and coordinators, while establishing clear performance expectations and succession depth.</p><p>• Advance recruiting capabilities through responsible use of AI, talent insights, and reporting tools that measure hiring speed, candidate conversion, quality of placements, diversity outcomes, satisfaction, cost efficiency, and retention.</p><p>• Strengthen operational performance by refining recruitment workflows, setting service standards, planning team capacity, and improving the effectiveness of hiring technology, assessments, screening processes, and vendor partnerships.</p><p>• Lead adoption of new recruiting tools and practices by managing communication, training, and stakeholder engagement efforts that encourage consistency and continuous learning.</p><p>• Oversee senior-level and hard-to-fill hiring needs using structured evaluation methods, while expanding pipelines through entry-level, campus, skilled, and community-based talent channels.</p><p>• Partner with compensation, communications, and marketing teams to support competitive and equitable offers, elevate the employer brand, and create a seamless experience for candidates and hiring managers.</p><p>• Ensure recruiting practices meet regulatory, ethical, and policy standards related to equal employment, pay equity, background review, adverse action, and data privacy requirements.</p>
<p>We are looking for an HR Generalist to support employee experience and human resources operations. This role partners with leaders and employees to strengthen workplace culture, guide people-related decisions, and keep HR programs aligned with business priorities. The position also oversees core processes such as recruiting, employee relations, payroll coordination, benefits administration, compliance, and day-to-day HR support.</p><p><br></p><p>Responsibilities:</p><p>• Partner with operational leaders to support workforce planning, team structure decisions, and people initiatives that advance business goals.</p><p>• Address employee relations matters by conducting fair, well-documented reviews and recommending appropriate next steps in line with policy and employment regulations.</p><p>• Coach managers and staff on performance concerns, workplace issues, and corrective action while promoting consistent application of HR practices.</p><p>• Manage full-cycle hiring for non-executive positions, including candidate sourcing, screening, interview coordination, and offer discussions.</p><p>• Coordinate onboarding activities and orientation programs to help new hires transition smoothly into the organization.</p><p>• Oversee payroll-related processes for assigned locations, helping ensure timely and accurate administration in compliance with applicable federal and state requirements.</p><p>• Administer employee benefits activities such as enrollments, updates, and communications so employees receive clear and accurate information.</p><p>• Maintain organized HR records, monitor compliance reporting, and support policy administration and required training efforts.</p><p>• Assist with performance review programs, compensation planning, learning initiatives, and organization-wide HR projects rolled out by corporate teams.</p>
<p>The Office Assistant plays a key role in supporting daily operations by managing incoming communications, coordinating job assignments, and ensuring accurate tracking and reporting across multiple systems. This position serves as a central hub between clients, project managers, and internal teams to maintain efficiency and organization.</p><p><strong>Communication & Intake Management</strong></p><ul><li>Answer and route all incoming calls in a professional and timely manner</li><li>Review and process incoming job requests from various channels</li><li>Accurately enter job details into internal systems</li></ul><p><strong>Job Coordination & Assignment</strong></p><ul><li>Assign new jobs to appropriate team members</li><li>Send assignment communications with all relevant job details</li><li>Ensure visibility across teams by including key stakeholders in communications</li><li>Assist with coordination and support of urgent or time-sensitive jobs</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Ensure all job information is properly documented and updated in internal systems</li><li>Maintain and update tracking spreadsheets with accuracy and consistency</li><li>Prepare and distribute weekly reports summarizing job assignments</li></ul><p><strong>Client & Vendor Support</strong></p><ul><li>Send required requests to vendors as needed for job processing</li><li>Manage and send customer review requests</li><li>Oversee customer feedback and engagement platforms</li></ul><p><strong>Invoicing & Administrative Oversight</strong></p><ul><li>Manage invoicing processes for the service department</li><li>Ensure invoices are completed accurately and in a timely manner</li><li>Support general administrative functions to keep operations running smoothly</li></ul><p><br></p>