We are looking for a detail-oriented Business Analyst to join a commercial operations team in Memphis, Tennessee. This Long-term Contract position will focus on identifying and resolving invoice, billing, and payment issues while improving the accuracy and efficiency of financial workflows. The ideal candidate brings strong analytical skills, enjoys investigating complex transaction problems, and can work across teams to drive practical solutions.<br><br>Responsibilities:<br>• Investigate invoice, billing, and payment disputes to determine causes and bring issues to resolution in a timely manner.<br>• Review account statements and transaction activity to uncover reasons for outstanding balances and unpaid invoices.<br>• Perform reconciliations across financial records to identify mismatches, exceptions, and processing errors.<br>• Use SAP to examine purchase orders, invoices, and related financial data for accuracy and completeness.<br>• Conduct root cause analysis on recurring transaction issues and document findings, patterns, and control gaps.<br>• Collaborate with teams across operations, finance, and related functions to streamline dispute handling and improve turnaround time.<br>• Maintain organized records of case details, resolutions, and recommendations to support continuous improvement and automation efforts.<br>• Analyze existing order-to-cash, accounts payable, and accounts receivable processes to recommend more effective workflows.