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3 results for Customer Service Specialist in Memphis, TN

Customer Experience Specialist

Collierville, TN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in Collierville, Tennessee on a contract basis with the potential for a permanent role. This position supports customers throughout the order cycle by handling inquiries, entering and validating orders, and coordinating with internal teams to keep service levels high. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-moving environment while maintaining a detail-oriented, customer-first approach. Responsibilities: • Manage customer communication across phone, email, and internal systems to provide timely and accurate support. • Enter, review, and confirm customer orders while ensuring details are complete and aligned with company procedures. • Address questions related to product information, pricing, inventory availability, and order progress. • Work closely with sales, operations, and distribution partners to support fulfillment needs and maintain a smooth customer experience. • Monitor shipments and provide updates to customers regarding delivery timelines and order status. • Research service issues, discrepancies, and account concerns, then drive resolution with appropriate internal teams. • Oversee assigned customer accounts and maintain consistent service quality across a high volume of interactions. • Use CRM and other business systems effectively to document activity, track requests, and support daily service operations.
2026-08-17T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a welcoming and service-focused Guest Services Representative to support daily visitor engagement at the museum in Memphis, Tennessee. This contract opportunity with potential for a long-term role is ideal for someone who enjoys interacting with the public, creating a positive guest experience, and helping visitors navigate exhibits with confidence. In this role, you will serve as a visible point of contact throughout the museum, offering guidance, sharing key exhibit information, and contributing to both service excellence and on-site sales goals. Responsibilities: • Welcome visitors at assigned museum locations and create a friendly first impression from arrival through entry. • Provide clear directions and helpful answers as guests move through exhibit spaces, hallways, and other public areas. • Share prepared information about permanent and rotating exhibits to help guests better understand the museum experience. • Support front-door and box office operations by assisting with guest inquiries and reinforcing high service standards. • Monitor designated stations across the museum to help maintain coverage, organized traffic flow, and a smooth visitor experience. • Speak to guests before and after theater presentations, offering brief instructions and helpful context for their visit. • Build strong knowledge of the museum, its exhibits, and the Civil Rights era in order to respond accurately to visitor questions. • Contribute to organizational service and sales objectives by delivering attentive support and identifying opportunities to assist guests effectively.
2026-08-18T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a Guest Services Representative to create a welcoming and informative experience for visitors at the museum in Memphis, Tennessee. This Contract to Permanent position is ideal for someone who enjoys interacting with the public, guiding guests through a structured visitor journey, and representing the organization with care and attention to detail. The person in this role will support guest flow across multiple exhibit areas while sharing key information about the museum and the Civil Rights era. Weekend availability is required, and the schedule includes regular standing assignments throughout the facility. Responsibilities: • Welcome visitors at assigned museum locations and provide a positive first impression from arrival through departure. • Guide guests through entry points, exhibit spaces, hallways, and theater areas to help maintain an organized and smooth visitor experience. • Share clear, engaging information about museum exhibits and speak knowledgeably about the Civil Rights era. • Offer directions, answer guest questions, and help visitors navigate the museum with confidence. • Deliver brief prepared remarks before and after theater presentations to support the visitor experience. • Monitor assigned coverage areas to ensure guest-facing stations remain staffed and service standards are maintained. • Support box office and front-door interactions while contributing to visitor service and sales objectives. • Remain attentive and detail oriented during standing assignments in public areas throughout the shift.
2026-08-17T00:00:00Z