2 results for Customer Service Representative I in Memphis, TN

Customer Service Representative

Arlington, TN
remote
Temporary
15 - 20 USD / Hourly
Position OverviewWe are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools. Key Responsibilities<ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
2026-03-18T00:00:00Z

Retail/Customer Service Associate

Memphis, TN
onsite
Contract / Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-03-24T00:00:00Z