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2 results for Customer Service Representative in Medina, OH
- North Canton, OH
- onsite
- Contract / Temporary to Hire
- 18 - 20 USD / Hourly
- <p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
- 2026-03-11T00:00:00Z
- Cleveland, OH
- onsite
- Temporary
- 20 - 21 USD / Hourly
- <p>Payroll Operations Specialist (Back Office Support)</p><p>📍 Location: Highland Hills, OH</p><p> 💼 Schedule: Monday–Friday | Standard Business Hours</p><p> 💰 Pay Rate: 21/hr</p><p> 📄 Employment Type: Contract / Full-Time (depending on role)</p><p><br></p><p>Position Overview</p><p>We are seeking a detail-oriented <strong>Payroll Operations Specialist</strong> to provide high-level back-office support to a diverse temporary staffing client base. This role requires strong analytical thinking, technical proficiency, and exceptional attention to detail.</p><p>In this position, you will support <strong>payroll processing, invoicing, billing, and payroll funding operations</strong>, while assisting clients with complex inquiries and ensuring the accuracy of financial data and reporting.</p><p>This is a great opportunity for someone who enjoys working with <strong>financial data, problem-solving, and process improvement</strong> in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Verify and validate payroll and billing data, identify discrepancies, investigate root causes, and ensure accurate processing.</li><li>Respond to client inquiries related to payroll, billing, and funding processes in a timely and professional manner.</li><li>Perform <strong>new customer setup and system data entry</strong> while maintaining accurate customer records.</li><li>Maintain multiple interconnected customer databases and ensure data accuracy across payroll, billing, and funding systems.</li><li>Update customer payroll and billing instructions on a weekly basis.</li><li>Process <strong>credits, rebills, and financial adjustments</strong> as required.</li><li>Provide training and technical support to clients on payroll and billing systems, including troubleshooting and system navigation.</li><li>Advise clients on improving payroll and billing workflows and identifying opportunities for process optimization.</li><li>Prepare and transmit accounting and payment reports, including <strong>wires, ACH transactions, and A/R credits/debits</strong>.</li><li>Identify recurring issues or risks within processes, investigate root causes, and escalate with recommended solutions.</li></ul><p><br></p>
- 2026-03-04T00:00:00Z