4 results for Inside Sales Representative in McHenry, IL

Sales Operations Specialist

Chicago, IL
onsite
Temporary
24 - 26 USD / Hourly
We are looking for a detail-oriented Sales Operations Specialist to join our team on a contract basis in Chicago, Illinois. This role plays a vital part in supporting sales processes and ensuring seamless customer interactions. The ideal candidate will be adept at managing the order lifecycle while maintaining high standards of accuracy and communication. The position pays between $24-26/hr - with a permanent salary target of $55,00-65,000. In-House Sales Operations & Customer Support<ul><li>Provide frontline customer support via phone and email for customers, distributors, and internal sales teams.</li><li>Support lead handling and progression, connecting customers with the appropriate internal teams when needed.</li><li>Support the full order lifecycle, including order receipt, review, entry, acknowledgement, changes, and follow-up.</li><li>Enter, validate, and maintain customer orders in SAP or similar ERP systems, ensuring accuracy in pricing, quantities, delivery dates, and customer master data.</li><li>Communicate order confirmations, backorder notifications, and delivery updates to customers and internal stakeholders.</li><li>Escalate urgent or sensitive issues appropriately, recognizing the critical nature of medical device supply.</li><li>Monitor order status, backorders, and partial shipments and proactively communicate delays.</li></ul> Operational & Financial Support<ul><li>Develop a working understanding of customer fulfillment rate, on-time delivery, and service-level performance.</li><li>Build knowledge of inventory concepts such as stock availability, allocation, and backorder management.</li><li>Support invoicing and billing processes, ensuring alignment between orders, shipments, and invoices.</li><li>Assist with pricing discrepancies, credits, returns, and related corrections.</li><li>Understand how invoicing accuracy supports revenue recognition and aging reports.</li></ul> Quality & Compliance Support<ul><li>Collaborate with Quality and Regulatory teams to support complaint handling, documentation, and corrective actions.</li><li>Follow quality procedures and SOPs aligned with medical device and regulated industry requirements.</li><li>Support initiatives related to traceability, documentation accuracy, and customer feedback.</li></ul>
2026-03-31T00:00:00Z

Customer Service Representative

Carol Stream, IL
onsite
Contract / Temporary to Hire
20 - 24 USD / Hourly
We are looking for a dedicated Data Entry Clerk/Customer Service Representative to join our team in Carol Stream, Illinois. In this contract-to-permanent role, you will play a pivotal part in ensuring customer satisfaction by efficiently managing inquiries, orders, and communications. This position offers an excellent opportunity to showcase your organizational and interpersonal skills. Must have experience and comfortability with basic math. Responsibilities:• Respond promptly to customer inquiries via phone, email, and other communication channels.• Process and accurately enter customer orders into the system while ensuring all details are correct.• Handle both inbound and outbound contacts to address customer needs and resolve issues.• Collaborate with internal teams to ensure timely delivery and resolution of customer concerns.• Maintain detailed records of customer interactions and transactions for accurate reporting.• Utilize Microsoft Office tools to manage documentation and communication effectively.• Provide clear and detail-oriented communication to customers, ensuring a positive experience.• Apply basic math skills to verify pricing, calculate totals, and address discrepancies.• Identify opportunities to improve customer service processes and contribute to team efficiency.
2026-03-31T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills. Responsibilities: • Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns. • Process customer orders accurately while maintaining attention to detail. • Collaborate with other team members to ensure seamless communication and customer service delivery. • Manage both inbound and outbound calls, addressing customer needs effectively. • Maintain accurate records of customer interactions and transactions. • Provide product and service information to customers in a clear and concise manner. • Resolve complaints and escalate issues when necessary to ensure customer satisfaction. • Prioritize tasks to meet performance metrics and deadlines. • Continuously improve knowledge of company policies and procedures to enhance service quality. • Support the team in achieving customer service goals and objectives.
2026-04-03T00:00:00Z

Director of Sales

Waukesha, WI
onsite
Permanent
100000 - 115000 USD / Yearly
We are looking for a dynamic and experienced Director of Sales to lead and enhance the sales operations for a growing organization in Waukesha, Wisconsin. This role requires a strategic thinker who can drive revenue growth, mentor teams, and ensure operational excellence. The ideal candidate will possess strong leadership skills and a proven track record in sales management. Responsibilities: • Lead and manage the sales team to achieve organizational revenue targets and growth objectives. • Develop and implement effective sales strategies to maximize inbound and inside sales opportunities. • Oversee account management practices to ensure client satisfaction and retention. • Monitor and report on key performance indicators (KPIs) to track team performance and identify areas for improvement. • Provide mentorship and guidance to sales staff, fostering attention to detail and a collaborative environment. • Collaborate with other departments to align sales objectives with overall company goals. • Conduct regular market analysis to identify trends and opportunities for business expansion. • Ensure compliance with company policies and procedures in all sales activities. • Utilize data-driven insights to refine sales strategies and enhance productivity. • Represent the company at industry events and maintain strong relationships with key stakeholders.
2026-03-09T00:00:00Z