We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
We are looking for a skilled Web Developer to join our team in New York, New York. This role focuses on creating and enhancing web browser interfaces while improving user experience and design functionality. The ideal candidate will have expertise in front-end development and a strong understanding of modern web design principles.<br><br>Responsibilities:<br>• Develop and maintain web browser interfaces, ensuring seamless functionality and user-friendly designs.<br>• Enhance the user experience (UI/UX) by implementing effective design solutions.<br>• Collaborate with designers and developers to create visually appealing and functional web pages.<br>• Utilize JavaScript, CSS, and HTML to build and optimize front-end components.<br>• Work with tools like Figma to translate design concepts into functional interfaces.<br>• Troubleshoot and resolve technical issues related to web applications.<br>• Test and debug code to ensure optimal performance across various devices and platforms.<br>• Stay updated on emerging web technologies and best practices to continuously improve development processes.<br>• Participate in team meetings and contribute to project planning and execution.
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
We are looking for a skilled Fullstack Engineer to join our dynamic team in New York, New York. In this role, you will contribute to building innovative solutions that enhance the car-buying process by collaborating across multiple teams and technology stacks. This opportunity is perfect for a developer with a passion for creating user-centric features and working in a fast-paced, startup environment.<br><br>Responsibilities:<br>• Develop and implement new features from concept to deployment, ensuring they meet user needs and business goals.<br>• Navigate various repositories and tech stacks, acting as a versatile contributor across the codebase.<br>• Design scalable and high-performing systems that simplify the car-buying experience.<br>• Collaborate with stakeholders, including car manufacturers, dealers, and buyers, to create impactful solutions.<br>• Partner with designers, product managers, and other engineers to enhance the platform's functionality and user experience.<br>• Participate in architectural discussions and decisions to drive technical innovation.<br>• Ensure timely delivery of high-quality code while adhering to best practices.<br>• Utilize cloud platforms to develop and maintain robust and reliable systems.<br>• Troubleshoot and resolve technical issues, ensuring smooth system operation.
We are in search of a Platform Engineer to join our team in Jersey City, New Jersey. As a Platform Engineer, you will be integral to the design, implementation, and management of our cloud-based infrastructure. You will collaborate with various teams including development, security, and operations, to ensure our platform is reliable, scalable, and secure.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to make improvements to the infrastructure<br>• Automate infrastructure management and provisioning with the use of Terraform<br>• Design, deploy, and maintain applications in containers using Kubernetes and Docker<br>• Manage our cloud infrastructure on AWS, with a focus on scalability, security, and cost-efficiency<br>• Implement best practices in networking, security, and system architecture<br>• Monitor system performance and resolve any infrastructure-related issues<br>• Optimize Continuous Integration and Continuous Deployment (CI/CD) pipelines for efficient deployment and scaling of applications
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
<p>Our client is looking for an experienced Senior Office Administrator to oversee financial operations and human resource processes for our organization in the Far Hills, New Jersey area. This role combines expertise in accounting, payroll management, and HR administration to ensure seamless operations and compliance with applicable regulations. The ideal candidate will be detail-oriented, organized, and capable of managing multiple priorities effectively.</p><p><br></p><p>Salary is 70,000 - 75,000. </p><p><br></p><p>Benefits include medical & dental insurance, 401k, PTO, paid holidays, and NJ sick leave. </p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, including invoice review, coding, and entry into accounting systems, ensuring accuracy and timely payments.</p><p>• Reconcile vendor statements monthly, address discrepancies, and maintain strong vendor relationships.</p><p>• Oversee payroll processing across multiple departments, ensuring accuracy in timesheets, labor allocations, and deductions.</p><p>• Coordinate onboarding for new employees, including preparation of offer letters, required forms, and system setup.</p><p>• Administer employee benefits, including enrollments, changes, and terminations, while liaising with brokers and carriers.</p><p>• Maintain and update employee records and ensure compliance with company policies and legal requirements.</p><p>• Support month-end close activities by preparing accruals, reconciling general ledger accounts, and allocating credit card expenses.</p><p>• Utilize accounting software and tools like Sage 300, QuickBooks, and Microsoft Excel to process transactions and generate reports.</p><p>• Identify workflow inefficiencies in AP, payroll, or HR processes and implement solutions to improve efficiency.</p><p>• Assist with audits, special projects, and the development of standard operating procedures to support organizational growth.</p>
<p>The Data Operations & Automation Specialist is responsible for optimizing the use of internal and external data across the organization’s core financial systems. This role manages data exchanges, ensures seamless integration with third-party platforms, and supports the development of business intelligence (BI) solutions. The Specialist leads automation initiatives, oversees accurate and timely reporting, and provides technical expertise to enable data-driven decision-making across the organization.</p><p><br></p><p>Essential Duties & Responsibilities</p><ul><li>Oversee and support the organization’s core financial system, including monitoring performance, resolving issues, and ensuring compliance with security standards.</li><li>Serve as the primary point of contact for users, providing guidance, troubleshooting, and technical expertise.</li><li>Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automation (DPA), including process discovery, scripting, testing, deployment, and support.</li><li>Collaborate with cross-functional teams to analyze data and processes, supporting data-driven decision-making.</li><li>Develop, automate, and maintain BI reporting solutions to provide actionable insights.</li><li>Identify opportunities for automation and streamline manual processes through scripting and system enhancements.</li><li>Manage data transfers and integrations between core systems, third-party applications, and internal platforms.</li><li>Support and maintain SQL databases for server-based applications.</li><li>Test and maintain disaster recovery processes to ensure business continuity.</li><li>Assist in evaluating, testing, and deploying new hardware and software systems.</li><li>Partner with departments to design and deploy reports and dashboards that enhance operational efficiency.</li></ul><p><br></p>
<p>Robert Half is looking for a skilled and detail-oriented Bookkeeper to join our client's team in the Greater Philadelphia area. This Bookkeeper role requires an individual who is experienced in managing financial records, ensuring accuracy in transactions, and supporting the overall financial health of the organization. If you have a strong background in accounting and bookkeeping, particularly within services requiring attention to detail, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and update financial records with accuracy and attention to detail.</li><li>Process accounts payable and accounts receivable transactions efficiently.</li><li>Perform regular bank reconciliations to ensure consistency between financial records and statements.</li><li>Utilize QuickBooks software to manage and track financial activities.</li><li>Generate detailed financial reports to assist in decision-making and strategy development.</li><li>Collaborate with internal teams to address discrepancies and resolve financial issues.</li><li>Support audits by preparing necessary documentation and reports.</li><li>Provide insights and recommendations to improve financial processes.</li></ul>
<p>We are looking for an experienced Controller to oversee and enhance the financial operations of our firm based in White Plains, New York. This role requires a detail-oriented financial expert who can ensure accurate reporting, compliance, and strategic decision-making to support overall business success. The ideal candidate will collaborate with leadership, project teams, and external partners to maintain financial integrity and optimize processes.</p><p><br></p><ul><li>Oversee all accounting activities, including accounts payable/receivable, payroll, general ledger management, and bank reconciliations.</li><li>Direct the preparation and review of monthly, quarterly, and annual financial statements and performance reports.</li><li>Monitor and manage cash flow, budget development, revenue forecasting, and project-by-project financial analysis.</li><li>Ensure adherence to internal controls, company policies, and all relevant regulatory requirements.</li><li>Partner with project teams to facilitate budget planning, cost monitoring, and billing accuracy.</li><li>Administer and continually improve accounting systems to enhance efficiency and data quality.</li><li>Serve as the primary point of contact for external financial partners, including CPAs, auditors, and banking representatives.</li><li>Deliver actionable financial insights and recommendations to senior leadership to support risk management and operational performance.</li></ul><p><br></p>
<p><strong>Staff Accountant – Construction Company (Westchester County, NY)</strong></p><p>We are partnering with a construction company in Westchester County, New York, they are seeking a detail-oriented Staff Accountant to join our finance team. This position offers the opportunity to support our ongoing projects and contribute to the organization’s financial success.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and maintain general ledger entries, reconciliations, and journal postings.</li><li>Assist with month-end and year-end close processes.</li><li>Support accounts payable/receivable, payroll processing, and regular financial reporting.</li><li>Analyze financial data to ensure accuracy and integrity.</li><li>Collaborate with project managers and other teams on cost-tracking and budget management.</li><li>Monitor compliance with accounting standards and company policies.</li><li>Aid in the maintenance and implementation of ERP systems and process improvements.</li></ul>
<p>A nationally recognized company with multiple locations in <strong>Ocean and Monmouth Counties</strong> is seeking a <strong>dynamic, personable, and results-driven General Manager</strong> to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 70,000.</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events. </p><p><br></p><p> <strong>Leadership & Team Management</strong></p><ul><li>Serve as the direct supervisor to Lead Massage Therapists, Lead Estheticians, and Sales Associates.</li><li>Recruit, hire, train, schedule, and conduct performance reviews for all massage therapists and estheticians.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p><strong>Sales & Business Performance</strong></p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p><strong>Operations & Administration</strong></p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p><strong>Marketing & Community Engagement</strong></p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul><p><br></p>
<p>Growing company located in the South Central New Jersey area is looking to staff an Assistant Controller with private equity-backed company experience. This Assistant Controller will oversee the company’s accounting operations and financial reporting while ensuring accurate financial records, compliance with regulatory requirements, and effective internal controls. In this role, you will be responsible for creating annual budgets, overseeing the month end close process, providing variance analysis, expense forecasting, general ledger maintenance, financial reporting, auditing, ensuring compliance with GAAP and other regulatory requirements, facilitating training and development opportunities, tax planning, and overseeing the integration of acquisitions into accounting systems. The ideal Assistant Controller for this role must have knowledge of GAAP, current industry trends, and excellent auditing skills.</p><p> </p><p>Your responsibilities</p><p>· Oversee the daily cash flow process</p><p>· Prepare financial packages</p><p>· Coordinate the quarter, month, year-end process</p><p>· Budgeting & Forecasting</p><p>· Conduct internal audits</p><p>· Design and implement effective internal controls</p><p>· Account Reconciliation</p><p>· Prepare financial statements</p><p>· Implement process improvement where needed</p><p>· Prepare financial audits and review with external auditors</p>
We are looking for a proactive and detail-oriented Project Coordinator to join our team in New York, New York. This role is pivotal in supporting various organizational initiatives, managing logistics, and ensuring smooth communication across teams. If you are passionate about nonprofit work, thrive in a dynamic environment, and excel at juggling multiple responsibilities, this position is an excellent opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Collaborate with the Scientific Director and Executive Director to support program development and execution.<br>• Oversee daily program operations, ensuring tasks are completed efficiently and on schedule.<br>• Organize and manage internal project files and databases, maintaining accuracy and accessibility.<br>• Assist in preparing comprehensive reports and presentations for internal and external stakeholders.<br>• Coordinate logistics and track deliverables to ensure project milestones are met.<br>• Facilitate internal communications to ensure alignment across all departments.<br>• Manage scheduling for meetings, events, and key organizational activities.<br>• Support grant management processes, including tracking deadlines and maintaining relevant documentation.<br>• Utilize tools such as Salesforce, Proposal Central, and Blackbaud for project and donor management.<br>• Contribute to branded content creation using Canva and other design platforms.
We are looking for an experienced Applications Architect to join our team in Edison, New Jersey. This Contract to permanent position involves designing, implementing, and optimizing Amazon Connect solutions while collaborating with cross-functional teams to ensure seamless integration and performance. The ideal candidate will bring a strong technical background and leadership skills to guide projects from conception to deployment.<br><br>Responsibilities:<br>• Design comprehensive Amazon Connect solutions, ensuring seamless integration with internal services and external systems.<br>• Collaborate with stakeholders such as business analysts and product managers to align technical designs with business requirements.<br>• Establish best practices, standards, and guidelines for the architecture of Amazon Connect systems.<br>• Diagnose and resolve complex technical issues during development, deployment, and production phases.<br>• Provide mentorship to entry level architects and engineers, fostering growth in Amazon Connect expertise.<br>• Develop APIs and support telephony integration to enhance system functionality.<br>• Incorporate speech recognition technologies into architectural designs to improve user experience.<br>• Ensure solutions adhere to cloud architecture principles and align with organizational objectives.<br>• Participate in regular reviews to assess system performance and identify areas for improvement.
We are looking for an experienced Paralegal to join a dynamic personal injury law firm located in Westbury, New York. The position offers a supportive and collaborative environment with opportunities for skill development and growth. If you have a strong background in civil litigation and case management, this role will allow you to make a meaningful impact while working closely with attorneys.<br><br>Responsibilities:<br>• Manage legal cases from start to finish, ensuring all necessary steps are completed accurately and efficiently.<br>• Analyze and review medical records, updates, and interrogatories to support case development.<br>• Draft a variety of legal documents, including pleadings, memos, and correspondence.<br>• Coordinate the electronic filing of legal documents through appropriate systems.<br>• Communicate with medical providers to request and obtain necessary records for case evaluation.<br>• Support attorneys with trial preparation tasks, with training provided as needed.<br>• Maintain accurate and organized case files using case management software.<br>• Collaborate with attorneys to ensure all litigation processes are handled effectively.<br>• Provide administrative and legal support to attorneys in personal injury cases.
<p>We are looking for an experienced Applications Architect to join our team in New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.</p><p><br></p><p>Responsibilities:</p><p>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.</p><p>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.</p><p>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.</p><p>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.</p><p>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.</p><p>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.</p><p>• Develop and maintain technical documentation to streamline implementation processes.</p><p>• Partner with product managers and engineering teams to align technology solutions with business priorities.</p><p>• Monitor system performance and address any architectural challenges.</p><p>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies</p>
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
