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9 results for Business Systems Analyst in Marlboro, MA

Business Analyst

East Watertown, MA
remote
Temporary
43.5385 - 50.413 USD / Hourly
We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams. Responsibilities: • Develop detailed user stories to support Salesforce enhancements and modifications. • Analyze and validate data, addressing decision trees and related inquiries. • Coordinate and schedule meetings, including roadshows to facilitate project communication. • Track and manage action items arising from collaborative sessions with stakeholders. • Conduct gap analyses to identify areas for improvement and ensure alignment with business needs. • Review and organize documentation to support decision-making processes. • Facilitate cross-functional collaboration to drive project success. • Provide support in customer service initiatives, particularly in call center environments.
2026-04-01T00:00:00Z

Business Operations Analyst II

Providence, RI
onsite
Temporary
0 - 0 USD / Yearly
Position Overview The Business Operations Analyst II supports customer service operations by delivering reliable operational analysis performance reporting and insights within a regulated utility environment. With moderate autonomy this role analyzes customer service data monitors operational and compliance driven KPIs and maintains established dashboards and reporting solutions to support day to day operations forecasting and staffing decisions. The analyst partners with business and technical stakeholders to identify trends risks and root causes affecting service delivery while ensuring data accuracy documentation and regulatory readiness across reporting and analytics. ________________________________________ Key Responsibilities - Analyze customer services operational data including call volume handle time service levels backlog billing accuracy and customer satisfaction metrics - Develop and maintain dashboards scorecards and recurring reports for leadership and operational teams - Monitor key performance indicators KPIs related to customer experience efficiency and compliance - Identify trends risks and root causes impacting customer performance and service delivery - Partner with business stakeholders to translate operational needs into analytical requirements - Perform adhoc analyses in support of customer service operations performance monitoring and continuous improvement - Ensure accuracy consistency and transparency of reporting and documentation - Assist with data preparation for regulatory reporting or audits related to customer service performance
2026-04-15T00:00:00Z

Financial Analyst

Natick, MA
onsite
Permanent
55000 - 65000 USD / Yearly
Financial Analyst position open.For immediate interview call Victor Muller at 508 205 2136Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant & Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.Why Work for SMOC?• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.Primary Responsibilities:• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.• Forecast financial revenue and expenses on an as needed basis.• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.• Other duties as assigned.
2026-03-27T00:00:00Z

Financial Analyst

Westborough, MA
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for an experienced Financial Analyst to join our team in Westborough, Massachusetts. In this role, you will play a key part in driving financial insights and supporting strategic initiatives for our global operations network. You will collaborate with cross-functional teams to optimize processes, enhance operational efficiency, and contribute to long-term value creation. For Immediate Interview please call Victor Muller at 508 205 2136 Responsibilities:• Provide detailed financial analysis and insights to support strategic initiatives, mergers and acquisitions (M&A) integration, and operational performance.• Develop financial models and conduct scenario planning to evaluate transformation projects and footprint optimization efforts.• Assist in standardizing financial processes across the global operations network.• Prepare monthly synergy tracking reports, identifying trends, risks, and opportunities.• Collaborate with strategy and operations teams to align financial objectives with broader business goals.• Create executive-level presentations and reporting materials for senior leadership.• Maintain the integrity of financial data while ensuring compliance with corporate policies and internal contr
2026-04-14T00:00:00Z

Systems Administrator

Milford, NH
onsite
Contract / Temporary to Hire
39.5865 - 50 USD / Hourly
We are looking for a skilled Systems Administrator to join our team in Milford, New Hampshire. This Contract to permanent position involves managing and maintaining critical IT infrastructure to ensure its reliability, security, and performance. The ideal candidate will have a passion for resolving technical challenges and collaborating with cross-functional teams to support production-critical systems. Responsibilities: • Manage and maintain on-premises infrastructure, including Windows servers, virtualization platforms, storage, and core enterprise systems. • Administer Active Directory, Group Policy, user access controls, and identity management systems. • Ensure systems are updated and secure by managing patching, updates, and configuration standards. • Support and troubleshoot virtualization platforms, such as VMware or Hyper-V. • Develop and oversee backup, recovery, and disaster recovery strategies to safeguard critical data. • Diagnose and resolve complex server and infrastructure issues efficiently. • Assist with network fundamentals, including VPNs, firewalls, VLANs, and general connectivity. • Implement and support security measures, such as endpoint protection and access control mechanisms. • Contribute to system upgrades, infrastructure improvements, and the creation of detailed technical documentation. • Act as an escalation point for advanced technical issues, providing expert solutions.
2026-04-10T00:00:00Z

Sr. Financial Analyst

Peterborough, NH
onsite
Permanent
85000 - 100000 USD / Yearly
For consideration, please reach out to Jennifer Lavoie as soon as possible, ensure to include your most current resume when you apply. Connect with me on LinkedIn at Jennifer Lavoie! If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly. We are looking for an experienced Senior Financial Analyst to join our client in the Peterborough, New Hampshire area. In this role as a Sr. Financial Analyst, you will play a key part in supporting financial planning, analysis, and reporting processes to ensure organizational efficiency and compliance. The ideal candidate will possess strong analytical skills, technical expertise, and the ability to collaborate effectively across departments. Sr. Financial Analyst Responsibilities:• Provide guidance to budget managers in developing operating and capital budgets, as well as multi-period financial projections.• Analyze monthly budget-to-actual variances, prepare detailed explanations, and collaborate with department leaders to implement corrective measures.• Create financial reports, dashboards, and analytics to support comparative analysis and organizational decision-making.• Prepare and record journal entries with precision and timeliness during monthly closing periods.• Facilitate interim and annual audits by preparing schedules, responding to auditor inquiries, and addressing discrepancies.
2026-04-14T00:00:00Z

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary
27.7115 - 32.087 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T00:00:00Z

Senior Financial Analyst

Franklin, MA
onsite
Temporary
40 - 46 USD / Hourly
Our company is seeking a talented Senior Financial Analyst for a 6-month contract assignment. If you have hands-on experience with Adaptive Insights for financial planning and analysis and enjoy working in dynamic environments, we want to hear from you. Responsibilities:<ul><li>Lead and participate in budgeting, forecasting, and financial planning processes using Adaptive Insights.</li><li>Analyze complex financial data and deliver actionable insights to management.</li><li>Construct financial models to support business strategy and decision-making.</li><li>Prepare monthly and quarterly reports, variance analyses, and presentations for leadership.</li><li>Collaborate with cross-functional teams to drive process improvements and efficiencies.</li><li>Ensure accuracy and confidentiality of all financial information.</li></ul>
2026-04-15T00:00:00Z

Financial Analyst, Pricing & Cost Estimation

Lakeville, MA
onsite
Permanent
74000 - 75000 USD / Yearly
We are seeking a Financial Analyst to support pricing and cost estimation across company projects. This role is responsible for developing accurate cost estimates, building pricing models for products and services, and ensuring profitability through detailed financial analysis. Responsibilities:• Develop detailed cost estimates for products, services, and event-related projects.• Build and maintain pricing models that incorporate labor, materials, overhead, and operational costs.• Analyze proposals, product specifications, and project requirements to determine accurate cost structures.
2026-04-07T00:00:00Z