We are looking for a Customer Service Representative to support customers from our Norcross, Georgia location in a fast-paced service environment. This Long-term Contract position focuses on delivering prompt, accurate assistance with quotes, orders, product information, and shipment updates. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Create and send customer quotations with careful attention to accuracy, pricing, and turnaround time.<br>• Input sales orders into company systems, verify key details, and confirm information with customers as needed.<br>• Investigate product requests to determine the correct part numbers for orders and general inquiries.<br>• Monitor open orders and follow up proactively to help keep shipments and deliveries on schedule.<br>• Respond to customer questions about availability, pricing, order progress, and shipping status through phone and other communication channels.<br>• Work closely with production, purchasing, and shipping teams to address order discrepancies and support customer requirements.<br>• Keep customer profiles, order data, and related records current and accurate within internal systems.<br>• Resolve service issues professionally by addressing concerns, answering questions, and providing effective solutions.
<p>We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.</p><p>• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.</p><p>• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and service-related matters.</p><p>• Track open issues, document account activity thoroughly, and escalate concerns to the appropriate teams when resolution requires additional support.</p><p>• Enter and manage order-related information accurately while keeping customer records current and organized.</p><p>• Balance multiple service requests at once while meeting response expectations and maintaining a high standard of detail and follow-through.</p><p>• Support account management activities by helping customers navigate service questions and operational updates with clarity and professionalism.</p>
<p>We are seeking a detail-oriented and customer-focused <strong>Customer Service Representative</strong> to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.</p>
<p>We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.</p>
<p>We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.</p><p> </p>