We are looking for a dedicated Customer Experience Specialist to join our team in Atlanta, Georgia. In this role, you will play a key part in ensuring customer satisfaction by providing support related to orders, product inquiries, and troubleshooting issues. This is a Contract position, offering an excellent opportunity to grow within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Assist customers with placing orders, providing detailed product information, and addressing pricing inquiries.<br>• Respond to customer questions about order status and deliver timely solutions to support requests.<br>• Accurately input and manage customer data and order records within the company's system.<br>• Troubleshoot connectivity and other issues effectively to ensure a seamless experience for customers.<br>• Develop strong customer relationships by showcasing product expertise and prompt communication.<br>• Collaborate with team members to share insights and enhance overall team performance.<br>• Maintain detailed and organized documentation of customer interactions, cases, and resolutions.<br>• Utilize multiple browsers and communication platforms to address customer needs efficiently.<br>• Handle email correspondence professionally to resolve inquiries and provide updates.<br>• Contribute to continuous improvement by identifying and implementing best practices.
<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul>
We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Atlanta, Georgia. This role is ideal for someone who thrives in a fast-paced environment and excels in multitasking, client service, and administrative support. The position requires strong communication skills and proficiency with multi-line phone systems and Microsoft Office applications.<br><br>Responsibilities:<br>• Manage and direct incoming calls using a multi-line phone system, ensuring prompt and courteous responses.<br>• Greet visitors and clients warmly, providing excellent customer service and addressing inquiries.<br>• Organize and maintain office files, ensuring all documents are easily accessible and up-to-date.<br>• Assist with administrative tasks, including scheduling appointments and coordinating meetings.<br>• Route calls and messages to the appropriate team members efficiently.<br>• Provide support for office operations, including handling correspondence and maintaining supplies.<br>• Collaborate with team members to complete additional tasks as assigned.<br>• Utilize Microsoft Office Suite tools to create documents, spreadsheets, and presentations when needed.<br>• Ensure the reception area remains clean, well-organized, and welcoming to visitors.
We are looking for a highly organized and skilled Accounts Payable Specialist to join our team on a contract basis in Atlanta, Georgia. This position offers a flexible work arrangement, requiring three days per week in the office and the remainder remotely. As an integral member of the accounting team, you will work closely with the Accounting Manager and cross-functional teams to ensure smooth and efficient accounts payable operations. This role is ideal for professionals with strong analytical abilities and advanced Excel expertise.<br><br>Responsibilities:<br>• Verify and validate data to ensure accuracy and compliance with financial standards.<br>• Assist with division-wide processes, including escheatment and maintaining account balances.<br>• Collaborate on team initiatives focused on improving workflows, such as root cause analysis and process optimization.<br>• Review and process adjustments submitted by customer service teams, ensuring proper system entry.<br>• Address issues related to daily operations, including system data transmissions and handling freight processing.<br>• Prepare monthly vendor reports, resolve payment discrepancies, and respond to vendor inquiries.<br>• Manage accounts payable tasks, ensuring timely and accurate processing of invoices.<br>• Coordinate with various departments to streamline accounts payable functions and enhance efficiency.<br>• Support auditing efforts by providing necessary documentation and addressing any discrepancies.
<p>Email Automation Specialist (6-Month Contract)</p><p><strong>Location:</strong> Atlanta, GA (Hybrid: 1 day/week onsite)</p><p><strong>Schedule:</strong> Flexible, with one consistent "collaboration day" in the Atlanta office.</p><p><br></p><p>Role Summary</p><p>We’re looking for a technical <strong>Email Automation Specialist</strong> to join us for a 6-month sprint. You aren't just sending emails; you’re building the logic, segments, and workflows that keep our customers engaged. You should be someone who enjoys the "puzzle" of automation—making sure the right data triggers the right message at the exact right moment.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Build & Deploy:</strong> Own the end-to-end setup of complex lifecycle journeys (onboarding, retention, and win-back).</li><li><strong>Logical Segmentation:</strong> Use behavioral data to build dynamic audiences—ensuring our users never get an irrelevant email.</li><li><strong>Pixel-Perfect QA:</strong> Use tools like Litmus to ensure every email looks great on both a dark-mode iPhone and a desktop Outlook client.</li><li><strong>Optimization:</strong> Run A/B tests on everything from subject lines to "from" names, turning data into better conversion rates.</li><li><strong>Deliverability:</strong> Keep an eye on the "health" of our sender reputation and manage list hygiene.</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Suwanee, Georgia. In this long-term contract position, you will play a critical role in managing customer accounts, ensuring financial accuracy, and supporting various accounting functions. This opportunity is ideal for professionals with a strong background in accounts receivable processes and a commitment to delivering exceptional results.<br><br>Responsibilities:<br>• Generate and distribute accurate customer invoices and account statements.<br>• Reconcile customer accounts to ensure all financial data is precise and up-to-date.<br>• Maintain comprehensive accounts receivable records, including tracking payments and updating account statuses.<br>• Investigate and resolve discrepancies or irregularities in customer accounts, addressing inquiries as needed.<br>• Collaborate with cross-functional teams to ensure accurate updates to financial ledgers and journals.<br>• Provide support for shared services responsibilities across multiple affiliates and entities.<br>• Assist with general accounting tasks to support department needs.<br>• Prepare ad hoc reports and assignments as directed by the Accounts Receivable Manager.
<p>🌟 <strong>Now Hiring: Remote Law Firm Partner – Intellectual Property (IP) Specialty</strong> 🌟</p><p><br></p><p>Are you a <strong>rainmaker</strong>, a <strong>difference‑maker</strong>, and a <strong>leader in the making</strong>? Ready to join a modern, fully remote boutique IP firm where transparency, flexibility, and high‑level technical expertise drive success?</p><p><br></p><p>Our client—a <strong>virtual‑first, debt‑free, boutique intellectual property firm</strong> —is seeking an experienced <strong>Partner-Level Attorney</strong> to help lead the practice and continue building a world-class team. This is an exceptional opportunity for a true go‑getter who values autonomy, collaboration, and a culture built on trust—not bureaucracy.</p><p><br></p><p>⚖️ <strong>100% Remote</strong></p><p>⚖️ <strong>Direct Hire</strong></p><p>⚖️ <strong>Bring Your Team (Associates / Patent Agents / Partners)</strong></p><p>⚖️ <strong>Must be barred and in good standing in the state where you practice</strong></p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><p>As a Partner, you’ll lead sophisticated legal work, influence firm direction, and expand your practice with full back-end operational support.</p><p><br></p><p>Your responsibilities may include:</p><p>🔹 Advising clients across IP, regulatory IP, and complex technical industries</p><p>🔹 Driving business development and growing a high-value book of business</p><p>🔹 Leading complex, multi-dimensional client engagements</p><p>🔹 Collaborating with attorneys, agents, and technical specialists</p><p>🔹 Managing your own docket with full autonomy</p><p>🔹 Building and mentoring a team (if desired)</p><p>🔹 Contributing to a high-touch, high-service client culture</p><p><br></p><p>You’ll have:</p><p>✔️ Independence</p><p>✔️ Flexibility</p><p>✔️ A supportive, high-caliber talent pool</p><p>✔️ No administrative burdens (the firm handles it all)</p><p><br></p><p>✨ <strong>Who Thrives Here</strong></p><p>✔️ Self-starters with strong client books</p><p>✔️ Leaders who enjoy autonomy and partnership potential</p><p>✔️ Attorneys who’ve worked remote before—or those confident they can</p><p>✔️ Collaborative minds who value precision, transparency & technical excellence</p><p><br></p><p>Attorneys seeking equity partnership pathways will find abundant opportunity to grow and lead.</p>
<p>Robert Half is seeking an <strong>Accounts Payable Specialist</strong> to join our <strong>Full-Time Engagement Professional (FTEP) team</strong>. In this role, you are a <strong>full-time Robert Half employee</strong>, earning a competitive salary along with comprehensive benefits, overtime eligibility, and bonus opportunities.</p><p><br></p><p>As a Full-Time Engagement Professional, you will support <strong>medium- to long-term client engagements</strong>, giving you exposure to new systems, industries, and accounting challenges. Even between assignments, you’ll continue to receive a paycheck while building new technical and professional skills. This role is ideal for someone who enjoys stepping into new environments, tackling complex projects, and helping organizations improve or stabilize their accounting operations.</p><p><br></p><p><strong>Engagements May Include:</strong></p><ul><li>Accounting system implementations or conversions</li><li>Account reconciliations</li><li>Mergers and acquisitions support</li><li>Coverage for medical or maternity leaves</li><li>Annual audit preparation</li><li>Staff reductions or peak workload support</li></ul><p>This is an <strong>ongoing opportunity</strong> for a strong Accounts Payable professional. The more diverse your background, the better. The ideal candidate brings hands-on experience with full-cycle AP, including high-volume invoice processing, three-way matching, batching, and coding invoices. Experience with vendor setup, expense reporting, subledger reconciliations, and journal entries is highly valued.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Match, batch, code, and enter invoices</li><li>Post and reconcile AP batches</li><li>Research and resolve invoice discrepancies</li><li>Reconcile AP subledger to the general ledger</li><li>Maintain capital lease and monthly payment schedules</li><li>Use Excel (VLOOKUPs and Pivot Tables) to analyze data</li></ul><p><strong>Qualifications:</strong></p><ul><li>3+ years of accounting or accounts payable experience</li><li>Strong Excel skills</li><li>Experience with large ERP/accounting systems</li><li>Adaptability and eagerness to learn</li></ul>
We are looking for a skilled Collections Specialist to join our team in Duluth, Georgia. In this role, you will manage a portfolio of national accounts, ensuring efficient collection processes and overseeing rebate administration. This contract position offers an excellent opportunity for professionals with experience in managing large portfolios and utilizing advanced systems to drive results.<br><br>Responsibilities:<br>• Manage a portfolio of national accounts, ensuring timely collection of outstanding receivables and maintaining accurate records.<br>• Oversee the administration of rebates, including validation, processing, documentation, and application to accounts receivable.<br>• Utilize advanced systems to track payments, reconcile accounts, and generate reports for stakeholders.<br>• Build and maintain strong relationships with clients and internal teams to address disputes and encourage prompt payments.<br>• Analyze account discrepancies, investigate variances, and recommend resolutions for overdue or disputed items.<br>• Prepare aging reports, cash flow forecasts, and performance metrics for management review.<br>• Support month-end and quarter-end closing activities, ensuring compliance with audit requirements.<br>• Contribute to process improvement initiatives to enhance efficiency in collections and account management.
<p>Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs</p>
