17 Results for Noc Technician Jobs in Manchester, NH

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Network Engineer

Auburn, NH
onsite
Permanent / Full Time
- USD / Yearly
Join a growing engineering team supporting commercial wireless and communications projects. This is a hands-on RF engineering role focused on designing, testing, and optimizing wireless networks, including 5G, LTE, and LMR systems. What You'll Do<ul><li>Design, analyze, and troubleshoot RF and wireless systems</li><li>Perform propagation modeling, coverage analysis, and field testing</li><li>Support 5G/LTE and public safety radio network projects</li><li>Conduct RF compliance, interference, and PIM studies</li><li>Prepare technical reports and engineering deliverables</li><li>Work directly with customers and cross-functional engineering teams</li><li>Support zoning and permitting activities as a technical resource</li></ul> Why Consider This Opportunity?<ul><li>Work on cutting-edge 5G, LTE, and public safety communications projects</li><li>Mix of office and field work (approximately 70/30)</li><li>Exposure to a wide variety of wireless technologies and engineering challenges</li><li>Growth opportunity into project leadership and advanced RF engineering specialties</li></ul>
2026-10-20T16:23:48Z

Systems Administrator

Manchester, NH
onsite
Permanent / Full Time
- USD / Yearly
Systems AdministratorWe're looking for a hands-on Systems Administrator to support and enhance our IT infrastructure in a fully onsite, 5 days per week role. This position will be responsible for managing servers, supporting the Microsoft 365 environment, and helping drive automation and efficiency across the organization. What You'll Do:<ul><li>Administer and support Windows Server environments</li><li>Manage and optimize the Microsoft 365 platform, including Exchange Online, Teams, and Entra ID</li><li>Develop and maintain solutions using Power Apps and the Power Platform</li><li>Monitor system performance, security, backups, and patch management</li><li>Troubleshoot infrastructure, application, and user support issues</li><li>Collaborate with IT leadership on technology improvements and projects</li></ul> If you enjoy solving technical challenges, improving systems, and working in a collaborative environment, we'd love to hear from you.
2026-10-27T14:28:43Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
Emphasis is more on communication and soft skills experience Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.
2026-10-28T13:43:42Z

Network Administrator

Manchester, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Network Administrator to support and enhance client infrastructure in Manchester, New Hampshire. This contract position with the potential to become permanent is ideal for a hands-on, detail-oriented individual who excels in network security, systems administration, and client-facing technical collaboration. The role focuses on maintaining reliable connectivity, securing business environments, and delivering practical infrastructure improvements across multi-site organizations. Responsibilities: • Oversee the administration, tuning, and ongoing support of firewall environments using leading platforms such as Fortinet, SonicWall, Cisco Meraki, Palo Alto, and WatchGuard. • Build, maintain, and optimize network infrastructure, including switching, VLAN segmentation, routing, and wireless connectivity for client environments. • Configure secure site-to-site and remote access VPN solutions to ensure dependable connectivity for distributed users and locations. • Track network health and security posture, respond to performance concerns, and address risks before they affect business operations. • Conduct firewall policy assessments, manage rule sets, and participate in security reviews to strengthen protection and compliance. • Contribute to infrastructure planning for new deployments, expansions, and technology refresh initiatives across client sites. • Diagnose and resolve advanced network and connectivity problems spanning multiple offices and mixed environments. • Administer Windows Server platforms and core services such as Active Directory, Group Policy, file services, and print services. • Support Microsoft 365 and Azure AD environments, including collaboration, device management, and cloud-based user administration. • Partner with clients and internal sales stakeholders during discovery discussions, assessments, solution planning, and technical presentations.
2026-10-27T17:48:43Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
35.00 - 45.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity. Responsibilities: • Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support. • Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines. • Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks. • Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference. • Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved. • Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting. • Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues. • Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
2026-10-14T19:33:48Z

Systems Administrator

Laconia, NH
onsite
Permanent / Full Time
70000.00 - 100000.00 USD / Yearly
We are looking for an experienced Systems Administrator to support core infrastructure and end-user technology in Laconia, New Hampshire. This role oversees server environments, desktop systems, connected devices, and helpdesk support while helping the business translate operational needs into practical technical solutions. The ideal candidate brings strong troubleshooting ability, sound judgment, and a hands-on background managing both Windows and Linux-based environments. Responsibilities: • Partner with business teams to gather requirements, define technical scope, and outline workflows for infrastructure-related projects and system improvements. • Plan and carry out testing for operating system, hardware, and software changes, documenting results to promote stable production releases. • Execute system installations, updates, migrations, and production deployments across server and end-user computing environments. • Create and maintain accurate technical documentation, including network diagrams, process flows, operating procedures, recovery steps, and user guidance materials. • Investigate and resolve issues involving applications, hardware, servers, and network communications to minimize disruption to business operations. • Provide instruction to end users on procedures and best practices needed to effectively operate assigned technology and equipment. • Build, configure, upgrade, and repair personal computers and related systems to meet organizational standards and user needs. • Contribute technical expertise to special projects and keep leadership informed through regular status updates and progress reporting. • Participate in a rotating on-call schedule to support systems during and outside standard business hours as needed.
2026-11-09T17:33:44Z

Tier II Helpdesk

Bedford, MA
onsite
Temporary / Contract
32.00 - 35.00 USD / Hourly
We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support. Responsibilities: • Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity. • Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint. • Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications. • Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations. • Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal. • Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards. • Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment. • Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle. • Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources. • Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
2026-10-22T12:28:43Z

Senior Desktop Support Analyst

Worcester, MA
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-10-19T14:13:45Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for a dynamic health pharm/biotech environment in Cambridge, Massachusetts. This Long-term Contract position will support both on-site and remote employees, helping keep end-user technology reliable, secure, and productive across multiple locations. The role is ideal for someone who enjoys direct user interaction, practical troubleshooting, and delivering responsive support across a broad range of desktop and collaboration tools. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, and related hardware for employees working on-site and remotely. • Diagnose and resolve operating system, application, and device issues across Windows environments, with occasional support for Mac systems. • Manage user access tasks such as password resets, account unlocks, and directory-based support within Active Directory, Entra ID, and Okta. • Provide walk-up assistance through an IT kiosk model, offering timely help for day-to-day technical questions and urgent user issues. • Support Microsoft 365 applications and collaboration platforms, including Outlook, Teams, and Zoom, to maintain effective end-user communication. • Track, update, and resolve incidents and service requests through ServiceNow while maintaining accurate documentation and status visibility. • Handle a mix of Level 1 through Level 2.5 support requests, escalating complex issues appropriately and following through to resolution. • Contribute to endpoint management initiatives, including Windows 11 rollout activities, Intune adoption, and patch management improvements using ManageEngine. • Assist a large user population spread across multiple Cambridge buildings as well as remote staff in other locations. • Work closely with service desk peers and local team leads to maintain consistent support coverage and a strong customer service experience.
2026-11-03T16:33:43Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a growing IT team in Cambridge, Massachusetts on a Contract basis. This fully onsite role supports local employees directly while also handling escalated technical issues from the service desk, with a strong emphasis on Mac and Windows desktop environments. The ideal candidate brings hands-on troubleshooting experience, a customer-focused approach, and the ability to keep day-to-day support operations running smoothly in a fast-paced office setting. Responsibilities: • Deliver onsite technical assistance for employees, resolving desktop, laptop, and peripheral issues across Mac and Windows environments. • Respond to escalated support requests, diagnose problems efficiently, and document outcomes clearly within the ticketing system. • Set up, replace, and refresh end-user hardware while maintaining accurate records for company-issued assets. • Support employee onboarding and offboarding by preparing equipment, configuring accounts, and ensuring timely access changes. • Provide assistance with office technology such as printers, mobile devices, collaboration tools, and conference room systems. • Contribute to IT projects and operational improvements by following established procedures and helping refine support documentation. • Assist with software and productivity tool support, including platforms such as Google Workspace, Microsoft 365, Zoom, and Slack. • Offer occasional support for lab or specialized office technology when needed, particularly during high-demand periods and major events.
2026-11-09T21:28:43Z

Team Operations Administrator

Natick, MA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for an Teams Operations Administrator to support a growing industrial technology company in the Natick Massachusetts area. This position plays a central role in keeping office operations running efficiently while providing strong day-to-day support to customers and the sales team. The ideal candidate brings a service-oriented mindset, solid administrative judgment, and the ability to manage multiple priorities in a fast-paced, fully onsite environment. Responsibilities:• Coordinate daily administrative operations by managing office supplies, equipment needs, facility-related requests, and external service providers.• Assist the sales function by preparing and processing customer quotations, monitoring approvals, and maintaining accurate records in internal systems.• Establish new customer accounts, organize onboarding documentation, and help ensure information is entered correctly and efficiently.• Resolve order, shipping, and service-related issues by communicating with customers and internal teams to keep transactions moving forward.• Track inventory levels for designated stock items, arrange replenishment activities, and prepare related invoicing and shipping paperwork.• Organize domestic and international shipment activities, including documentation, scheduling, and coordination with relevant departments and vendors.• Support the planning and execution of trade shows, exhibitions, and marketing events by handling logistics, purchase orders, vendor communication, and material preparation.• Provide occasional onsite assistance at events to help ensure setup, delivery, and operational details are completed successfully.
2026-11-10T16:38:42Z

Director of Student Information Systems

Worcester, MA
onsite
Permanent / Full Time
160000.00 - 170000.00 USD / Yearly
We are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions. Responsibilities: • Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities. • Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions. • Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth. • Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality. • Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning. • Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices. • Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems. • Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
2026-10-14T16:33:46Z

Director of Infrastructure

Worcester, MA
onsite
Permanent / Full Time
185000.00 - 195000.00 USD / Yearly
We are looking for an experienced director of infrastructure to lead enterprise technology operations for a complex university environment in Worcester, Massachusetts. This role will set the direction for modern, reliable, and scalable infrastructure services while strengthening operational excellence across multiple sites. The Director of Infrastructure will work closely with senior stakeholders to align technology investments with institutional priorities and build a strong leadership culture across core infrastructure teams. Responsibilities:• Provide strategic oversight for enterprise infrastructure functions, including cloud platforms, networks, telecommunications, data center services, storage, backup, and daily operations.• Guide infrastructure modernization initiatives across multiple locations, improving service quality, resilience, and long-term scalability.• Lead and develop managers and senior technical staff, creating a leadership structure that supports growth, accountability, and strong team performance.• Define and monitor service standards, governance practices, operational metrics, and performance expectations to strengthen delivery consistency.• Ensure infrastructure services remain secure, highly available, and dependable for critical institutional needs.• Direct long-range planning for infrastructure capacity, technology lifecycles, disaster recovery, and business continuity readiness.• Collaborate with cybersecurity, applications, data, and business leaders to shape an integrated enterprise technology strategy.• Oversee budgets, vendor relationships, and infrastructure investments while balancing innovation, risk management, and operational stabi
2026-10-23T18:43:44Z

Salesforce Administrator

Boston, MA
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
We are looking for an experienced Senior Salesforce Administrator to support and enhance a critical environment in Boston, Massachusetts. This role will partner closely with business and technical stakeholders to improve platform performance, streamline processes, and maintain reliable system functionality. The ideal candidate brings strong administrative expertise, a collaborative communication style, and a solid background working within agile teams. Responsibilities:• Administer and optimize the Salesforce platform to support day-to-day business operations and long-term organizational goals.• Configure and maintain solutions across Sales Cloud and Service Cloud, ensuring features align with user needs and process requirements.• Build and enhance automations using platform tools such as Flow, Process Builder, and Apex where appropriate.• Collaborate with cross-functional teams to translate business needs into scalable system configurations, process improvements, and technical solutions.• Manage data structures, support data quality initiatives, and contribute to sound architecture and data modeling practices.• Provide ongoing application support, troubleshoot issues, and resolve system-related challenges in a timely manner.• Partner with stakeholders in an agile product development environment to prioritize enhancements and deliver platform updates effectively.• Support integrations and connected business tools, including document and workflow solutions such as DocuSign and Conga.• Document system changes, communicate updates clearly to users and leadership, and help promote consistent platform adoption.
2026-11-09T13:48:41Z

Director of Data & Analytics

Worcester, MA
onsite
Permanent / Full Time
160000.00 - 170000.00 USD / Yearly
We are looking for a strategic data leader to shape and advance the enterprise approach to analytics, governance, and modern data platforms in Worcester, Massachusetts. This position will guide the development of scalable capabilities that support reporting, advanced analysis, and informed decision-making across the institution. The Director will work closely with senior leaders and campus partners to strengthen data operations, expand analytical maturity, and lead teams responsible for engineering and business intelligence. Responsibilities:• Create and lead a long-term data and analytics roadmap that supports institutional priorities and measurable business outcomes.• Direct enterprise functions across data architecture, engineering, reporting, and analytics to deliver reliable and effective information services.• Implement standards for data governance, quality, security, and master data practices to improve trust and consistency across systems.• Oversee the design and growth of cloud-based data environments, including warehouses, lakes, and integration frameworks that scale with organizational needs.• Collaborate with executive and operational stakeholders to deliver dashboards, performance reporting, and self-service tools that enable better decisions.• Advance modernization efforts by identifying and applying opportunities in AI, machine learning, and other sophisticated analytics capabilities.• Manage platform performance, vendor partnerships, budgeting, and resource allocation to ensure sustainable operations and delivery.• Recruit, coach, and develop data engineering, analytics, and BI professionals while fostering a collaborative and high-performing team culture.• Champion data literacy across the organization by encouraging evidence-based practices and broader adoption of analytical tools and insights.
2026-10-14T17:04:16Z

VP of Technology

Needham, MA
onsite
Permanent / Full Time
300000.00 - 350000.00 USD / Yearly
We are looking for a strategic and hands-on technology executive to guide the company’s IT direction during a pivotal stage of growth in Needham, Massachusetts. This leader will shape enterprise systems, cybersecurity, infrastructure, data capabilities, and digital innovation while partnering closely with senior leadership and cross-functional teams. The role is responsible for building scalable, compliant, and business-ready technology operations that support clinical development and commercial readiness. Responsibilities: • Define and lead the enterprise technology strategy, aligning platforms, processes, and investments with organizational priorities and long-term growth plans. • Direct day-to-day IT operations across internal staff and external service providers, ensuring reliable support, strong performance, and clear accountability. • Oversee regulated business systems and technology environments used across clinical, quality, regulatory, finance, HR, supply chain, technical operations, commercial, and research functions. • Strengthen cybersecurity, identity and access controls, risk management, and disaster recovery capabilities to protect systems, data, and business continuity. • Manage the Microsoft 365 and cloud ecosystem, driving secure, efficient, and scalable use of collaboration tools, infrastructure, and SaaS applications. • Establish data governance practices and expand analytics and AI capabilities that improve decision-making and operational insight across the organization. • Partner with business leaders to prepare technology operations for commercial launch activities and evolving organizational demands. • Lead vendor strategy, contract oversight, and service delivery management to maximize value, reduce risk, and maintain dependable external partnerships. • Ensure IT practices, documentation, and systems remain aligned with GxP expectations, 21 CFR Part 11 requirements, and other applicable regulatory standards.
2026-10-09T12:58:43Z

17 results for Noc Technician in Manchester, NH