<p>We are looking for a skilled Project Specialist to join our team in Worcester, Massachusetts. In this long-term contract role, you will play a crucial part in advancing operational excellence and driving process improvements within our organization. This position offers an exciting opportunity to contribute to meaningful initiatives with the potential for future growth.</p><p><br></p><p>Responsibilities:</p><p>• Create detailed documentation and process maps to improve operational workflows.</p><p>• Coordinate logistics for events, meetings, and initiatives related to continuous improvement.</p><p>• Track and manage action items to ensure timely completion of project goals.</p><p>• Analyze data and results to identify opportunities for optimization and efficiency.</p><p>• Support the development of an Operational Excellence Center by implementing best practices.</p><p>• Deliver compelling presentations to communicate project findings and recommendations.</p><p>• Collaborate with cross-functional teams to align project objectives and outcomes.</p><p>• Apply continuous improvement methodologies, such as Six Sigma, to enhance organizational processes.</p><p>• Ensure all activities align with strategic goals and organizational standards.</p>
<p>Robert Half is seeking a Customer Service Representative to join our growing team in Ward Hill, Massachusetts.</p><p><br></p><p><br></p><p><strong>Schedule ONSITE: </strong>Monday–Friday, 8:00am–5:00pm</p><p><br></p><p>In this role, you will support a fast-paced customer care team by handling high-volume inbound calls, processing orders and returns, and serving as a key point of contact for customer inquiries. This is a hands-on, high-transaction environment supporting small businesses and blue-collar customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls (approximately 500–600 per month)</li><li>Respond to customer questions, complaints, and product/order inquiries</li><li>Process RMAs, returns, and related documentation in an ERP system (Epicor preferred)</li><li>Manage email queues, data entry, and return product logistics</li><li>Act as the primary contact for website inquiries (20–25 calls per day)</li><li>Support order entry and assist with workflow and process improvements</li><li>Collaborate closely with internal teams including accounting, warehouse, and customer care</li></ul><p><br></p><p><br></p>
We are looking for a skilled and detail-oriented Project Administrator (IT) to join our team in Quincy, Massachusetts. This long-term contract position offers an exciting opportunity to support operational efficiency and enterprise architecture processes within a dynamic IT environment. The ideal candidate will bring extensive experience in managing documentation, coordinating logistics, and ensuring the accuracy of deliverables across multiple initiatives.<br><br>Responsibilities:<br>• Coordinate and schedule architecture review meetings, including managing logistics and sending calendar invites.<br>• Gather and analyze requirements to support architecture review requests, ensuring clarity and completeness.<br>• Collaborate with architects and technical leads to oversee daily project activities and resolve issues promptly.<br>• Manage and track documentation, reporting, and tasks using tools such as SharePoint, Confluence, and Teams.<br>• Maintain and update templates and tracking systems for architecture review documentation.<br>• Compile and prepare review materials, including technical diagrams, presentations, and summary reports.<br>• Ensure operational workflows are streamlined and contribute to process improvement initiatives.<br>• Monitor and balance priorities across multiple concurrent projects, adapting to timelines and shifting demands.<br>• Create dashboards and reports using Tableau or other BI tools to facilitate data-driven decision-making.<br>• Uphold high standards of accuracy and attention to detail in all deliverables.
<p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
<p>Our client, a highly successful national law firm is seeking an experienced Litigation Paralegal to support their legal team in Boston, Massachusetts. The successful candidate will play a vital role in managing litigation cases from start to finish, ensuring thorough preparation and organization. </p><p><br></p><p><strong>Location: </strong>Boston, MA </p><p><strong>Salary: </strong>$60,000 - $85,000 (depending on experience) + amazing benefits!</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple complex litigation matters concurrently while meeting strict deadlines.</li><li>Support all phases of trial preparation, including logistics, case administration, client reporting, expert retention, and client communications.</li><li>Monitor court filings and provide detailed analyses and assessments to attorneys.</li><li>Draft and assist with pre-trial motions, dispositive motions, motions in limine, and other litigation pleadings.</li><li>Meet established billable-hour requirements.</li><li>Review, analyze, and organize discovery materials, including medical records, sales data, employment records, and other case-related documents.</li><li>Prepare comprehensive case assessments and evaluations for review by associates and partners.</li><li>Maintain accurate, contemporaneous tracking and submission of billable time.</li><li>Attend trials and provide direct support to the trial team throughout all phases of trial.</li></ul>
We are looking for a skilled Technical Engineer to join our team in Boston, Massachusetts. In this long-term contract role, you will be responsible for delivering exceptional on-site technical support and ensuring seamless connectivity across various locations, including job sites and office environments. This position is ideal for a proactive, detail-oriented individual who thrives in fast-paced settings and possesses strong problem-solving skills.<br><br>Responsibilities:<br>• Provide direct technical assistance to end users, ranging from executives to interns, ensuring their devices and systems function effectively.<br>• Travel to job sites, including trailers and buildings, to diagnose and resolve technical issues in person.<br>• Install, configure, and maintain network solutions, including routers and wireless systems, to ensure reliable connectivity.<br>• Manage the procurement and deployment of equipment necessary for field operations.<br>• Offer support for laptops, tablets, and other mobile devices, maintaining optimal performance.<br>• Uphold company standards and procedures during all service activities to ensure consistency and compliance.<br>• Collaborate with internal teams to address technical challenges and deliver timely solutions.<br>• Maintain accurate records of service activities and document all work performed for future reference.<br>• Utilize knowledge of Active Directory, Microsoft Exchange, and Palo Alto Firewalls to support system integration and functionality.
