We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented services industry.<br><br>Responsibilities:<br>• Deliver timely and courteous technical support to internal users, ensuring issues are resolved effectively.<br>• Apply troubleshooting expertise to diagnose and resolve hardware, software, and system-related problems.<br>• Maintain detailed records of customer interactions and solutions using designated computer applications.<br>• Configure and deploy hardware and software systems, ensuring compatibility and functionality.<br>• Provide support for devices such as Apple products, Mac computers, and Android systems.<br>• Utilize knowledge of Active Directory, Citrix, and Cisco technologies to resolve network and system issues.<br>• Assist in managing configuration settings and deployments to optimize system performance.<br>• Collaborate with team members to identify and implement improvements in service delivery.<br>• Educate users on best practices for utilizing hardware and software efficiently.<br>• Ensure compliance with company policies and procedures while delivering technical solutions.
We are looking for an experienced Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide comprehensive IT support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees. This is a long-term contract position offering the opportunity to contribute to various IT projects while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of issues.<br>• Troubleshoot and resolve problems related to GSuite, Windows OS, and other software applications.<br>• Manage ticketing systems to track and prioritize IT requests effectively.<br>• Perform hardware refreshes, replacements, and maintenance to support operational needs.<br>• Facilitate onboarding and offboarding processes, including equipment setup and recovery.<br>• Support lab and office IT environments by addressing specialized technical requirements.<br>• Participate in IT-related projects, contributing to planning and execution.<br>• Provide mobile device support and troubleshoot connectivity issues.<br>• Document processes and maintain standard operating procedures for consistent service delivery.<br>• Collaborate with teams to improve IT systems and ensure security compliance.
We are looking for a friendly and detail-oriented Front Desk Receptionist to join our team in Brighton, Massachusetts. In this role, you will serve as the first point of contact for customers, ensuring they receive outstanding service and support. This is a contract position that requires exceptional organizational and communication skills to manage a variety of front desk responsibilities effectively.<br><br>Responsibilities:<br>• Answer incoming calls promptly and direct them to the appropriate departments.<br>• Welcome and assist customers upon their arrival, fostering a positive and detail-oriented experience.<br>• Operate a busy switchboard while maintaining clear communication with both customers and internal teams.<br>• Provide administrative support, including managing schedules and maintaining records.<br>• Ensure compliance with all required training and protocols to maintain service standards.<br>• Coordinate effectively with team members to address customer needs and inquiries.<br>• Handle customer service requests with efficiency and attention to detail.<br>• Maintain a clean and organized reception area to enhance the overall customer experience.
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) Full-Time Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li>Source Candidates: Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools</li><li>Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li>Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience</li><li>Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p><br></p><p>Business Development & Client Sales (50% of role):</p><ul><li>Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li>Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li>Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions</li></ul><p><br></p>
We are looking for a detail-oriented Contracts Administrator to join our team in Allston, Massachusetts. In this role, you will oversee the preparation, management, and distribution of contracts, subcontracts, and related documentation while collaborating with various departments to ensure smooth project operations. This position requires strong organizational skills, accuracy, and the ability to meet deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Create, track, and distribute subcontracts, purchase agreements, and change orders using DocuSign.<br>• Organize and maintain digital records in DocuSign and other document management systems.<br>• Provide training to project managers and assistant project managers on contract processes.<br>• Draft exhibits, coversheets, and other documentation for owner contracts using specialized software.<br>• Log, file, and distribute owner contracts through ProCore.<br>• Collaborate with project managers and accounting teams to collect necessary contract information.<br>• Schedule and coordinate job status reviews for senior management.<br>• Occasionally assist with reception desk tasks as needed.<br>• Perform additional duties as required to support team operations.
<p>Robert Half is <strong>always looking for skilled Administrative Assistants, Customer Service Representatives, and Office Support professionals</strong> to join our network of top talent in the <strong>Rochester, NH area</strong>. We partner with some of the region’s most respected employers — from small businesses to large corporations — offering exciting opportunities to grow your career.</p><p><br></p><p><strong>Typical Roles Include:</strong></p><ul><li>Administrative Assistant</li><li>Executive Assistant</li><li>Office Manager</li><li>Customer Service Representative</li><li>Receptionist / Front Desk Coordinator</li><li>Data Entry Specialist</li></ul><p>Join the leading staffing firm in administrative and customer support. If you’re ready to take the next step in your career, <strong>apply to Robert Half today! </strong></p>
<p><strong>Job Title:</strong> Medical Claims Auditor - RN Auditor</p><p><strong>Location:</strong> Massachusetts – 90% Remote</p><p><strong>Job Type:</strong> 1 Year Contract - Potential for Perm Hire</p><p><strong>Hours:</strong> 40 hours per week</p><p><strong>Start Date:</strong> December 1, 2025</p><p><br></p><p><strong>Job Description</strong></p><p>We are seeking a qualified <strong>Auditor</strong> with healthcare experience to support Program Integrity activities for a state healthcare program. This role focuses on conducting both desk and onsite audits of healthcare providers to ensure compliance with contractual standards and regulatory requirements.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Conduct audits (onsite and desk-based) of healthcare providers in alignment with state program guidelines</li><li>Travel locally as required to perform onsite audits (1-4 times per month)</li><li>Evaluate claims and provider documentation for compliance and accuracy</li><li>Collaborate with internal audit teams and leadership to maintain audit quality standards</li><li>Document findings and present audit outcomes clearly and effectively</li><li>Use Microsoft Office tools to manage reports, track audits, and communicate outcomes</li><li>Adhere to defined Service Level Agreements (SLAs) for audit completion and reporting</li></ul>
We are looking for an experienced Chief Information Officer (CIO) to lead the development and execution of a robust IT strategy for our organization in Springfield, Vermont. This role requires a visionary leader who can align technology initiatives with organizational goals, enhance security measures, and drive operational excellence. As a strategic partner to senior leadership, the CIO will oversee all aspects of information systems, infrastructure, and compliance while fostering innovation. This is a long-term contract position.<br><br>Responsibilities:<br>• Collaborate with senior leadership to align IT strategies with organizational objectives and drive business success.<br>• Manage and oversee the organization's IT infrastructure, ensuring security, efficiency, and compliance with industry regulations.<br>• Lead initiatives to modernize systems and integrate emerging technologies to enhance organizational effectiveness.<br>• Develop and administer the IT budget, optimizing resources while maintaining governance and accountability.<br>• Identify and assess new technologies to determine their potential impact on the organization.<br>• Represent the organization in state and federal IT collaborations and advocate in multi-agency projects.<br>• Provide regular updates to leadership and the Board regarding project progress, IT operations, and technological advancements.<br>• Supervise and mentor IT staff, conducting performance evaluations and supporting detail oriented growth.<br>• Ensure the organization’s technology complies with healthcare regulations and security standards.<br>• Serve as a trusted advisor to executives, offering insights on leveraging technology for financial and operational improvement.
<p>Seeking an IT Manager to oversee all technology operations within a manufacturing environment, ensuring systems are secure, efficient, and aligned with business objectives. This role involves managing IT infrastructure, supporting production systems, and delivering reliable technology solutions that optimize manufacturing processes. A key responsibility is the administration and optimization of the company’s ERP system, ensuring seamless integration with manufacturing and business operations.</p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Manchester, New Hampshire. This role involves managing essential accounts receivable tasks, supporting inventory adjustments, and providing accounting assistance as needed. The ideal candidate will thrive in a cross-functional environment, collaborating with various departments to ensure smooth financial operations.</p><p><br></p><p><br></p><p>· Basic accounts receivable and inventory adjustments – primary duty</p><p>· Accounting support </p><p>· Experience with ERP/manufacturing software implementations preferred, ERP/manufacturing software experience required</p><p>· Process sales orders in accounting system.</p><p>· Prepare and distribute invoices to customers</p><p>· Participate in inventory record keeping activities.</p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p>· Provide front line customer relations support </p><p>· Maintain/update customer files and correspondence.</p><p>· Provide backup for outbound transportation coordinator</p><p> Provide back up for accounts payable specialist</p><p>· All other duties as assigned</p>
We are looking for an organized and detail-oriented Administrative Assistant to join our team in Ossipee, New Hampshire. In this Contract to permanent position, you will play a key role in ensuring smooth daily operations by providing essential administrative support and delivering excellent customer service. This is an exciting opportunity for someone who thrives in a fast-paced office environment and enjoys contributing to team success.<br><br>Responsibilities:<br>• Manage and respond to inbound phone calls, ensuring prompt and attentive communication.<br>• Perform accurate and efficient data entry tasks to maintain organized records.<br>• Greet and assist customers and visitors, addressing their needs with a friendly attitude.<br>• Support office operations by handling administrative tasks such as filing, scheduling, and correspondence.<br>• Coordinate with team members to ensure deadlines and goals are met.<br>• Maintain a clean and organized workspace to facilitate productivity.<br>• Assist with receptionist duties, including managing the front desk and directing inquiries.<br>• Prepare reports and documentation as required by management.<br>• Collaborate with staff to improve office processes and workflows.<br>• Provide exceptional customer service to enhance client satisfaction.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>Our Banking client is looking to grow there Loan Servicing Department. Currently seeking a detail-oriented and motivated Loan Servicer/Administrator to join the fast-paced team. This is an outstanding opportunity to join a respected financial institution and support the local community. </p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Compute, prepare, and provide loan payoff figures to attorneys and borrowers, logging paid loan information into registers.</li><li>Process transactions related to payments and general ledgers; resolve payment discrepancies by contacting borrowers.</li><li>Establish and monitor automatic payment reports for external ACH and internal PATS reporting, handling returns and unapplied funds as needed.</li><li>Manage loan discharges and retention of paid loan files; handle research and processing for confirmatory discharges.</li><li>Record legal documents and maintain accurate records for paid-off loans.</li><li>Process returned mail and borrower requests for address or name changes, updating records accordingly.</li><li>Achieve predetermined sales goals in line with the Bank’s Customer Service Standards.</li><li>Collect and distribute departmental mail daily.</li><li>Support hazard and flood insurance tracking/monitoring.</li><li>Assist with related loan servicing tasks and special projects as assigned.</li></ul>
<p>The Workplace Coordinator serves as the first point of contact for visitors and employees, ensuring a welcoming and secure environment. This role is responsible for managing front desk operations, coordinating workplace services, and supporting a positive employee experience through exceptional customer service and organizational skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Visitor Management:</strong> Issue visitor and parking passes while adhering to security protocols.</li><li><strong>Activity Coordination:</strong> Schedule and confirm dining, recreational, and business activities as requested by employees or management.</li><li><strong>Workplace Services:</strong> Manage janitorial and maintenance work orders; oversee mail handling, office supply distribution, and onboarding support.</li><li><strong>Customer Service:</strong> Address inquiries and complaints from employees, guests, and co-workers, providing timely and customer-focused solutions.</li><li><strong>Event Support:</strong> Plan and execute on-site events, including venue setup, teardown, and ensuring all necessary supplies are delivered.</li><li><strong>Safety & Security:</strong> Monitor and enforce property-specific security and emergency procedures; notify relevant parties to maintain building safety.</li><li><strong>Vendor Coordination:</strong> Liaise with vendors to ensure timely delivery of goods and services required for workplace operations.</li><li><strong>Team Collaboration:</strong> Communicate effectively with team members and follow management instructions to support workplace experience functions.</li><li><strong>Problem Resolution:</strong> Utilize established methods to resolve straightforward issues while adhering to defined procedures and guidelines.</li></ul>
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
We are looking for a detail-oriented Office Clerk to join our team on a contract basis in Boston, Massachusetts. In this role, you will handle a variety of administrative and clerical tasks to ensure smooth daily operations. This position requires adaptability, excellent organizational skills, and a proactive approach to supporting office functions.<br><br>Responsibilities:<br>• Prepare and organize copy room materials for daily office needs.<br>• Set up conference rooms to ensure they are ready for meetings and events.<br>• Assist with hospitality tasks, including stocking supplies in conference rooms.<br>• Perform document scanning and ensure proper digital organization.<br>• Provide receptionist support by answering calls and greeting visitors.<br>• Cover the front desk during lunch breaks or other absences.<br>• Manage labeling tasks and ensure accuracy and timeliness.<br>• Support mailroom operations, including sorting and distributing mail.<br>• Maintain office supplies and restock as necessary.
<p><br></p><p>We are looking for a dedicated and analytical Cost Accountant to join our manufacturing team in Haverhill, Massachusetts. In this role, you will play a key part in analyzing costs, preparing financial reports, and ensuring compliance with company policies and industry standards. The ideal candidate will have a strong background in manufacturing, advanced Excel skills, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and evaluate manufacturing work orders to ensure accurate costing in line with company methodologies.</p><p>• Collect and interpret data on raw materials, labor, and inventory to calculate the true cost of business operations.</p><p>• Prepare monthly cost of sales reports by analyzing material, labor, and R& D expenses, and identify variances between standard and actual production costs.</p><p>• Support the Accounting Manager with journal entries related to cost of sales and scrap during monthly financial close.</p><p>• Maintain and reconcile inventory records using established valuation methods and procedures.</p><p>• Assist with internal and external audits by providing accurate and timely documentation as required.</p><p>• Investigate cost variances, generate routine and ad hoc financial reports, and offer insights to support strategic decision-making.</p>
We are looking for a motivated Warehouse Associate to support inventory management and logistics operations within our growing team in Wilmington, Massachusetts. This role offers an excellent opportunity to contribute to a dynamic environment while honing your skills in shipping, receiving, and inventory processes. As part of this position, you will play a key role in ensuring the accuracy and efficiency of warehouse activities.<br><br>Responsibilities:<br>• Organize and maintain inventory systems to ensure accurate tracking of all warehouse assets.<br>• Conduct physical inventory counts annually and as needed to verify stock levels.<br>• Assist with shipping and receiving operations, including processing incoming and outgoing goods.<br>• Support assembly line processes by managing materials and inventory flow.<br>• Monitor warehouse inventory levels to prevent shortages and overstock.<br>• Coordinate logistics for inventory transfers and shipments within the organization.<br>• Ensure compliance with safety and quality standards in all warehouse operations.<br>• Prepare reports and documentation related to inventory and logistics activities.<br>• Collaborate with team members to optimize warehouse workflows and processes.
We are looking for a skilled Business Analyst to join our team in Boston, Massachusetts, within the dynamic financial services industry. In this long-term contract role, you will play a pivotal part in driving content automation for client reporting and marketing materials, leveraging innovative platforms and processes. This position offers an opportunity to collaborate with cross-functional teams and contribute to impactful solutions that enhance operational efficiency.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to identify and document requirements for automating content related to client reporting and marketing materials.<br>• Lead the implementation of automation solutions using the Seismic platform, ensuring alignment with business needs.<br>• Analyze existing templates and data requirements, working closely with the Client Reporting and Marketing teams to refine processes.<br>• Translate business requirements into actionable tasks for the Seismic development team, addressing automation logic and improving data sources.<br>• Maintain detailed project documentation and updates within Azure DevOps for seamless project tracking.<br>• Coordinate with the data team to ensure completeness and accuracy of project-specific data sets.<br>• Facilitate user testing and training on Seismic platform functionalities to ensure successful adoption.<br>• Serve as the subject matter expert for the Seismic library, maximizing its content automation capabilities.
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Robert Half is partnering with a growing company in search of a Customer Service / Dispatcher with strong administrative skills. This role is ideal for someone who is organized, personable, and comfortable working in a fast-paced, phone-heavy environment. This position has the potential to convert to a permanent role for the right candidate.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and dispatch technicians based on customer needs and availability</li><li>Answer a busy multi-line phone system and provide professional customer service</li><li>Coordinate communication between customers, technicians, and internal teams</li><li>Perform light administrative duties and assist with special projects</li><li>Use intermediate Microsoft Word and Excel for documentation and reporting</li><li>Create labels and accurately log information into the company system</li><li>File accounts payable invoices and maintain organized records</li><li>Contribute to a welcoming, professional office environment</li></ul><p><br></p>
<p>Looking for a Senior Credit Analyst in Commercial and Industrial (C& I) Lending to join our growing client with new offices in Southern NH & Northshore MA. The Credit Analyst is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. You will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Senior Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
