<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>Robert Half is seeking a Customer Service Representative to join our growing team in Ward Hill, Massachusetts.</p><p><br></p><p><br></p><p><strong>Schedule ONSITE: </strong>Monday–Friday, 8:00am–5:00pm</p><p><br></p><p>In this role, you will support a fast-paced customer care team by handling high-volume inbound calls, processing orders and returns, and serving as a key point of contact for customer inquiries. This is a hands-on, high-transaction environment supporting small businesses and blue-collar customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls (approximately 500–600 per month)</li><li>Respond to customer questions, complaints, and product/order inquiries</li><li>Process RMAs, returns, and related documentation in an ERP system (Epicor preferred)</li><li>Manage email queues, data entry, and return product logistics</li><li>Act as the primary contact for website inquiries (20–25 calls per day)</li><li>Support order entry and assist with workflow and process improvements</li><li>Collaborate closely with internal teams including accounting, warehouse, and customer care</li></ul><p><br></p><p><br></p>
• Enter new projects into the system and verify contract values.<br>• Review insurance tickets and request bonds when necessary.<br>• Prepare and process monthly AIA construction billing, ensuring timely submission with all required documentation (e.g., lien waivers, stored materials billing, right of entry).<br>• Post sales to CF Data system and internal software (straightforward data entry).<br>• Manage and enter change orders into CF Data, confirming correct contract pricing.<br>• Post cash receipts and scan checks for deposits (no bank visits required).<br>• Follow up with General Contractors regarding payments and resolve any billing issues.<br>• Monitor payment timelines (typically 45–60 days) and maintain accurate records.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Wilmington, Massachusetts. The ideal candidate will play a key role in managing financial transactions related to accounts receivable, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to the company's financial operations while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Conduct timely and effective collections of outstanding payments from commercial clients.<br>• Apply cash payments accurately to customer accounts, ensuring proper reconciliation.<br>• Handle billing functions, including preparing and sending invoices to clients.<br>• Maintain up-to-date records of accounts receivable activities and payment histories.<br>• Collaborate with internal teams to resolve discrepancies and address client inquiries.<br>• Monitor aging reports and follow up on overdue accounts to minimize delinquencies.<br>• Generate reports related to accounts receivable and provide insights to management.<br>• Ensure compliance with company policies and procedures in all financial transactions.
We are looking for a skilled Tax Preparer to join our team on a contract basis in Dedham, Massachusetts. In this role, you will handle individual tax returns and contribute to various specialized projects. This position offers an opportunity to utilize your expertise in tax preparation and accounting systems within a dynamic CPA firm.<br><br>Responsibilities:<br>• Prepare and review individual tax returns with accuracy and attention to detail.<br>• Assist with specialized tax-related projects as assigned by management.<br>• Utilize accounting software systems, including CCH ProSystem Fx and Drake Tax Software, to manage financial data.<br>• Ensure compliance with all applicable tax laws and regulations.<br>• Conduct thorough data entry and maintain organized records of tax documentation.<br>• Provide exceptional customer service to clients by addressing inquiries and resolving tax issues.<br>• Calculate deductions, allowances, and other adjustments to optimize tax filings.<br>• Collaborate with team members to improve processes and share best practices.<br>• Stay informed about changes in tax policies and procedures to ensure up-to-date filings.<br>• Support the firm in delivering high-quality tax preparation services.
