<p>We are looking for a Performance & Risk Reporting Analyst to join a long-term contract assignment in Boston, Massachusetts. In this role, you will partner with business stakeholders and technical teams to translate operational and reporting needs into clear requirements, support solution delivery, and help ensure reporting outputs meet client expectations. This position is ideal for someone who can balance analytical thinking, client service, and cross-functional coordination in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business and reporting needs by working closely with client-facing teams, operations partners, and technical groups to define practical solutions.</p><p>• Prepare and deliver performance-related reporting, including attribution, contribution, and ex-post risk analysis, while maintaining accuracy and timeliness.</p><p>• Turn client-driven updates into documented requirements and support the execution of approved reporting and process changes.</p><p>• Serve as a key point of coordination among stakeholders, including offshore support teams, to ensure deliverables align with business expectations.</p><p>• Respond to reporting-related inquiries from shared communication channels and provide clear, timely follow-up to clients and internal partners.</p><p>• Contribute to client onboarding activities by helping establish reporting processes, validate requirements, and support implementation tasks for the operations team.</p><p>• Plan and carry out system and reporting tests to confirm that business requirements are met and issues are identified before release.</p><p>• Maintain adherence to established controls and risk practices designed to reduce operational exposure across team activities.</p><p>• Assist team leadership with project-based work and centralized initiatives that support broader business objectives.</p>
We are looking for a Data Analyst to join an education-focused organization on a contract-to-permanent basis. This role will bring structure and visibility to contract and vendor data by turning scattered information into reliable insights that support renewal planning and procurement decisions. The person in this position will work closely with sourcing, software asset management, finance, and vendor management stakeholders to improve oversight of agreements and help the team operate more proactively. This opportunity is well suited for someone who combines strong analytical ability with hands-on experience in vendor contracts, renewals, and procure-to-pay environments.<br><br>Responsibilities:<br>• Consolidate contract, procurement, finance, and usage information from multiple systems into organized datasets that support accurate tracking and reporting.<br>• Review and cleanse existing records to improve data quality, identify gaps, and create a dependable foundation for renewal and vendor oversight activities.<br>• Analyze upcoming contract expirations and renewal timelines to help the team prioritize actions and reduce reactive management of agreements.<br>• Partner with sourcing leads, software asset management professionals, and vendor management stakeholders to evaluate vendor portfolios and support governance reviews.<br>• Generate reports and spreadsheets that highlight contract status, vendor tiering, financial considerations, and lifecycle activity for decision-makers.<br>• Extract and interpret information from platforms such as Coupa, ServiceNow, finance tools, and other contract repositories to build useful business insights.<br>• Support vendor lifecycle and procure-to-pay analysis by identifying trends, tracking obligations, and improving visibility across active agreements.<br>• Collaborate with internal teams and external vendors to validate contract details, resolve discrepancies, and maintain consistent records across systems.
We are looking for an experienced Business Analyst to support Oracle-focused initiatives within a utilities and infrastructure environment in Hampton, New Hampshire. This Long-term Contract position will work closely with business and technical teams to define needs, improve workflows, and help deliver effective solutions across finance, operations, and IT. The ideal candidate brings strong analytical skills, hands-on Oracle experience, and the ability to turn complex business objectives into clear, actionable documentation.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to identify, clarify, and document functional and operational needs for Oracle-based applications.<br>• Convert business objectives into detailed requirements, user stories, process flows, and supporting documentation for delivery teams.<br>• Evaluate current workflows to uncover efficiency opportunities and recommend practical system or process enhancements.<br>• Support Oracle-related implementations, platform updates, integrations, and other enterprise application initiatives.<br>• Lead requirement workshops, stakeholder discussions, and validation sessions to confirm scope, priorities, and expected outcomes.<br>• Work closely with developers, database specialists, and quality teams to ensure delivered solutions meet business expectations.<br>• Assist with planning, coordination, and issue resolution for Oracle environment changes, including upgrade or migration-related activities.<br>• Create and maintain process maps, workflow documentation, and reporting artifacts to support decision-making and knowledge sharing.
<p>We are seeking a Salesforce Business Systems Analyst to support the continued growth and optimization of our client's Salesforce environment. This role serves as a key liaison between business teams and technology stakeholders, helping to improve processes, define requirements, and deliver scalable Salesforce solutions. The ideal candidate combines strong Salesforce platform knowledge with business analysis skills and enjoys partnering with stakeholders to drive operational improvements.</p><p><br></p><p>Responsibilities</p><ul><li>Collaborate with business stakeholders to understand objectives, challenges, and process improvement opportunities.</li><li>Gather, document, and analyze business requirements and translate them into functional solutions.</li><li>Configure and maintain Salesforce features, including workflows, flows, custom objects, fields, reports, dashboards, and security settings.</li><li>Evaluate existing business processes and recommend enhancements to improve efficiency, data quality, and user experience.</li><li>Work closely with technical teams to support solution design, development, testing, and deployment activities.</li><li>Facilitate user acceptance testing (UAT) and help validate that delivered solutions meet business requirements.</li><li>Support data management initiatives, including data quality, imports, cleanup efforts, and reporting.</li><li>Develop process documentation, training materials, and end-user resources.</li><li>Assist with release planning, change management, and user adoption efforts.</li><li>Serve as a trusted advisor to business teams regarding Salesforce capabilities and best practices.</li></ul><p><br></p>
We are looking for an experienced Chief Information Security Officer to provide strategic technology and security leadership for a mission-driven nonprofit in Boston, Massachusetts. This Long-term Contract opportunity is ideal for a senior leader who can evaluate current risk exposure, strengthen protection of sensitive donor and client information, and shape a practical roadmap for cybersecurity, data governance, and resilience. The position combines executive-level advisory work with hands-on involvement in infrastructure, disaster recovery planning, and security operations in a Microsoft 365 and Azure-based environment.<br><br>Responsibilities:<br>• Develop a comprehensive security and IT risk strategy aligned with the organization’s mission, operational needs, and compliance expectations.<br>• Assess the current technology landscape and produce a prioritized roadmap covering cybersecurity improvements, data governance, business continuity, and disaster recovery readiness.<br>• Lead gap analyses focused on data protection, incident response, network security, backup practices, and overall resilience against breaches or service disruptions.<br>• Establish and refine policies for information handling, document classification, retention, and archiving to better safeguard confidential legal, community, and donor records.<br>• Partner with leadership, the internal IT manager, and external service providers to strengthen day-to-day security operations and improve oversight of help desk and technology vendors.<br>• Provide senior guidance on protecting cloud and on-premises systems, including Microsoft 365, Azure services, shared file environments, servers, and network infrastructure.<br>• Support planning and execution for critical technology upgrades and security enhancements while minimizing operational risk to the organization.<br>• Advise on incident preparedness by defining response procedures, escalation paths, and recovery approaches for cyber threats, system outages, and data integrity events.<br>• Deliver practical recommendations to executive stakeholders on technology priorities, risk posture, and investments needed to support long-term organizational stability.
<p>Emphasis is more on communication and soft skills experience </p><p>Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.</p><p>2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.</p><p>Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.</p><p>Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.</p><p>Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.</p><p>Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.</p><p>Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.</p><p>Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.</p><p>Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.</p><p>IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.</p><p>Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.</p><p>Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.</p>
We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment.<br><br>Responsibilities:<br>• Support onsite setup and distribution of computers, mobile devices, and related equipment for employees<br>• Provide first-level technical assistance by diagnosing common hardware, software, and access issues<br>• Prepare and configure workstations, peripherals, and standard applications according to documented procedures<br>• Follow written workflows and operational checklists to complete deployment and support tasks accurately<br>• Record completed work, user issues, and status updates within tracking tools or service desk systems<br>• Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users<br>• Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed<br>• Maintain a courteous, detail-focused approach while assisting users and responding to support requests
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity.<br><br>Responsibilities:<br>• Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support.<br>• Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines.<br>• Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks.<br>• Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference.<br>• Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved.<br>• Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting.<br>• Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues.<br>• Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
<p>We are looking for a Financial Reporting Analyst to support investment fund reporting activities. This long-term contract in-office position in Boston, MA (Financial District) focuses on preparing regulatory filings, monitoring fund expenses, and helping ensure the accuracy of financial information for registered investment companies. The role offers the opportunity to collaborate with fund administration and reporting professionals while contributing to time-sensitive deliverables and process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare draft annual, semiannual, and quarterly financial statements and related regulatory filings for registered investment companies, while managing reporting calendars and key deadlines.</p><p>• Build and update fund expense proformas, analyze expense activity and accrual balances, and coordinate required adjustments with clients and internal reporting teams.</p><p>• Create and submit fund expense invoices for review and authorization, ensuring supporting information is complete and accurate.</p><p>• Partner with leadership on the development of board materials and procedural documentation that support reporting and fund administration activities.</p><p>• Distribute performance information to fund management and external industry publications in a timely and accurate manner.</p><p>• Stay current on financial reporting and disclosure requirements affecting investment funds, including applicable regulatory and tax guidance, and apply updates to ongoing work.</p><p>• Maintain clear communication with supervisors and team members regarding workflow, priorities, and milestone dates to keep reporting obligations on track.</p><p>• Contribute to special assignments, assist in reviewing work completed by entry-level staff, and recommend enhancements to reporting tools and fund accounting processes to improve automation and compliance oversig</p>
We are looking for an experienced Financial Reporting Analyst to support regulatory and external reporting activities within a banking environment in Boston, Massachusetts. This Long-term Contract position will focus on preparing quarterly and annual financial reporting materials, validating information received from business partners, and helping ensure alignment with U.S. GAAP and other applicable reporting standards. The ideal candidate brings strong analytical judgment, attention to detail, and the ability to work across accounting and finance functions to produce accurate, well-supported disclosures.<br><br>Responsibilities:<br>• Prepare quarterly and annual financial reports by compiling data, organizing support materials, and ensuring submissions meet applicable reporting requirements.<br>• Review financial information provided by internal teams and external service partners to confirm completeness, consistency, and accuracy before inclusion in formal reports.<br>• Develop detailed schedules, workpapers, and related documentation that support reported balances and disclosure requirements.<br>• Draft and refine financial statement footnotes and other narrative disclosures for external reporting packages.<br>• Perform reconciliations for complex accounts and investigate variances to resolve discrepancies in a timely manner.<br>• Support the adoption of new or revised accounting and reporting guidance by assessing impact and helping incorporate updated requirements into reporting processes.<br>• Analyze financial data and reporting outputs to identify trends, exceptions, and areas requiring follow-up with accounting or finance stakeholders.<br>• Maintain organized reporting records and databases to support audit readiness, traceability, and ongoing financial analysis.