We are looking for a detail-oriented Medical Biller/Collections Specialist to support billing and receivables operations for a Contract position based in Devens, Massachusetts. This opportunity is ideal for someone who can navigate claim issues, communicate effectively with insurance carriers, and keep billing records accurate and current. The role will focus on resolving denied claims, maintaining clean data entry, and assisting with additional revenue cycle projects as needed.<br><br>Responsibilities:<br>• Review and resolve denied or rejected medical claims by researching issues and taking appropriate corrective action.<br>• Enter billing, payment, and patient account information accurately to support timely claim processing and follow-up.<br>• Communicate with insurance carriers to clarify claim status, address discrepancies, and secure proper reimbursement.<br>• Prepare and submit appeals for unpaid or underpaid claims with supporting documentation when necessary.<br>• Monitor outstanding balances and perform collection activities to reduce aging accounts receivable.<br>• Support hospital billing processes by ensuring charges, coding-related details, and claim information are documented correctly.<br>• Track account activity and maintain organized records of billing actions, payer correspondence, and resolution outcomes.<br>• Assist with special billing and revenue cycle assignments that help improve claim accuracy and payment turnaround times.
<p>Patient Access Representative </p><p>Full Time - Monday-Friday - 7:30am-4:00pm</p><p><br></p><p>We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.</p><p>• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.</p><p>• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.</p><p>• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.</p><p>• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.</p><p>• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.</p><p>• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.</p><p>• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.</p><p>• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
<p>We are looking for a Office/Medical Billing Specialist to support financial operations for a healthcare setting in Massachusetts. This Contract position focuses on billing accuracy, benefit coordination, account maintenance, and responsive service for residents and families. The ideal candidate brings hands-on experience with medical billing workflows, government program eligibility processes, and account reconciliation while working effectively in a fast-paced business office environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee Medicaid application processing, periodic eligibility reviews, and continued benefit administration to help maintain uninterrupted coverage.</p><p>• Keep resident census information current by coordinating admissions, transfers, discharges, and related financial records with accuracy.</p><p>• Generate private-pay billing statements and patient liability invoices, while handling payment posting, collection efforts, and follow-up on outstanding balances.</p><p>• Submit consolidated billing claims, research discrepancies, and work through billing issues to support timely resolution.</p><p>• Prepare daily bank deposits, verify balances, reconcile deposit activity, and complete electronic submissions accurately.</p><p>• Address questions from residents and family members regarding invoices, account status, and other financial matters in a clear and attentive manner.</p><p>• Maintain resident personal needs accounts and perform regular reconciliations to ensure proper documentation and account accuracy.</p><p>• Support the Business Office Manager with month-end close activities, audit preparation, reporting tasks, and additional office initiatives as needed.</p>