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21 results for Call Center Specialist in Manchester, NH

Accounts Receivable Specialist

Concord, NH
onsite
Permanent / Full Time
- USD / Yearly
Position OverviewOur client is seeking an experienced Accounts Receivable Specialist to manage billing, collections, payment processing, and revenue tracking for a variety of educational programs and services. This role plays a key part in maintaining accurate financial records, supporting audits, and ensuring timely collection of funds.Responsibilities<ul><li>Prepare and manage invoices for tuition programs, transportation services, athletics, facility rentals, grants, and other revenue sources.</li><li>Process and record incoming payments, including checks, ACH transactions, online payments, and reimbursements.</li><li>Reconcile accounts receivable balances and investigate discrepancies.</li><li>Maintain aging reports and follow up on outstanding balances.</li><li>Track and reconcile grant funding, state aid receivables, and reimbursement programs.</li><li>Assist with audit preparation and compliance reporting.</li><li>Serve as a point of contact for billing and payment inquiries from families, staff, and community partners.</li><li>Support cash-handling procedures and internal controls to ensure accurate financial reporting.</li></ul>
2026-07-02T17:30:09Z

Sr Banking Specialist

Stoneham, MA
onsite
Permanent / Full Time
58000.00 - 60000.00 USD / Yearly
We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation. Responsibilities:• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.• Ensure adherence to banking regulations, organizational policies, and security protocols.• Contribute to achieving sales and performance targets through proactive engagement and service.• Participate in community events and outreach programs to strengthen the bank's local presence.
2026-06-25T16:13:44Z

Billing and Collections Specialist

Shrewsbury, MA
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
We are looking for a detail-oriented Billing and Collections Specialist to support client invoicing and receivables operations in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate billing records, coordinating with legal professionals on account activity, and helping ensure timely payment collection. The ideal candidate brings experience in billing and collections, strong organizational skills, and the ability to manage sensitive financial information with professionalism and discretion. Responsibilities:• Partner with attorneys and internal staff to review outstanding account balances and support timely follow-up on receivables.• Record collection efforts consistently and prepare status updates that outline account activity and progress for leadership review.• Monitor unbilled work with legal teams and help track expected invoice timing to support accurate revenue follow-through.• Prepare and send client statements, process card payments, and post incoming cash receipts to the appropriate accounts.• Create billing memos, complete transfers and adjustments, and issue invoices with a high level of accuracy.• Manage monthly electronic billing tasks, including establishing billing arrangements for new client matters when needed.• Provide billing histories, duplicate invoices, and audit-related reporting in response to internal or client requests.• Review new client and matter intake details, maintain billing system records, support alternative fee setup, and assist with month-end billing distribution and related administrative tasks.• Maintain organized financial documentation, follow firm procedures, and travel to other office locations when business needs require it. **For immediate consideration please call me directly! 508-205-2127, Eric Lebow**
2026-07-14T18:14:04Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
1st Shift Monday - Friday 6:30am - 3:00pm - Patient Access Rep We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-07-16T17:38:44Z

Patient Access Specialist

Mildford, NH
onsite
Temporary to Hire
17.50 - 19.45 USD / Hourly
Patient Access Representative Full Time - Monday-Friday - 7:30am-4:00pm We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards. Responsibilities:• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.
2026-07-16T17:48:43Z

Insurance Services Representative

Shrewsbury, MA
onsite
Permanent / Full Time
40000.00 - 60000.00 USD / Yearly
A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences. What You’ll Do<ul><li>Quote, bind, and service P& C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
2026-07-10T14:03:58Z

Billing Specialist II (Contractor)

Lawrence, MA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
. This Long-term Contract position focuses on ensuring invoices are prepared accurately, customer billing profiles align with contract requirements, and service issues are addressed promptly. The ideal candidate will collaborate with internal teams and external clients to gather correct billing information, maintain reliable records, and help deliver responsive customer support. Responsibilities:• Set up customer billing profiles and order-related records accurately so invoicing can be completed on schedule.• Update billing instructions and account details when contract terms, pricing, or customer requirements change.• Investigate billing questions, disputed charges, and escalated concerns to identify issues and drive timely resolution.• Apply sales tax, fees, and other non-standard charges correctly while maintaining complete and accurate account documentation.• Communicate invoice details, account activity, and billing outcomes clearly to customer contacts and internal stakeholders.• Prepare reconciliations, analyze discrepancies, and determine underlying causes to prevent recurring billing problems.• Track individual performance against service and productivity targets and contribute to overall team results.• Work closely with operational departments and client contacts to obtain accurate information needed for billing and customer service requests.• Maintain a consistent presence in all interactions while supporting additional billing-related duties as needed.
2026-07-15T17:23:45Z

Leasing Occupancy Specialist

Chelsea, MA
onsite
Temporary / Contract
27.55 - 31.90 USD / Hourly
We are looking for a detail-oriented Leasing Occupancy Specialist to support housing operations in Chelsea, Massachusetts. This Contract position focuses on evaluating applicant information, managing tenant-related documentation, and helping ensure occupancy processes are handled accurately and efficiently. The ideal candidate will communicate effectively with residents, applicants, and internal teams while maintaining compliance with housing guidelines and confidentiality standards. Responsibilities: • Review household income information to determine appropriate rent amounts in accordance with program guidelines. • Evaluate applications and supporting documents to confirm eligibility for housing assistance or occupancy programs. • Draft and distribute written tenant communications, including notices related to rent changes and required follow-up actions. • Meet with applicants and residents to conduct interviews and arrange re-certification or re-examination appointments as needed. • Maintain organized and accurate tenant files, ensuring records and documentation are current and complete. • Coordinate scheduling for interviews, orientations, and other occupancy-related meetings. • Prepare clear correspondence such as letters, memos, and email communications for residents and stakeholders. • Support outreach or leasing initiatives designed to improve occupancy levels and reduce unit vacancy. • Interpret housing policies and regulatory requirements to help ensure compliant processing and consistent program administration. • Respond to questions regarding procedures and policies while collaborating with property management staff and safeguarding confidential tenant information.
2026-07-15T14:13:44Z

Collections Specialist

Wilmington, MA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
We are looking for a Collections Specialist to support receivables management for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on maintaining healthy cash flow by resolving past-due balances, communicating with customers about payment status, and supporting effective credit and collection practices. The ideal candidate brings experience across commercial and consumer collections, applies sound judgment in billing follow-up, and works carefully to document activity and drive timely resolution. Responsibilities: • Manage a portfolio of outstanding accounts and take consistent action to secure payment within established timeframes. • Contact customers by phone and email to review overdue balances, clarify billing questions, and negotiate appropriate repayment arrangements. • Research account activity to identify the cause of delinquency and coordinate with internal teams to resolve invoice or payment discrepancies. • Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history. • Maintain accurate records of collection outreach, customer commitments, disputes, and follow-up actions in the appropriate systems. • Support both commercial and consumer collection activity while applying company policies and relevant compliance standards. • Partner with credit and finance teams to escalate high-risk accounts and recommend next steps when payment issues remain unresolved. • Assist with billing-related collection processes, including reconciling account details and confirming that payment information is applied correctly.
2026-06-25T12:33:42Z

Collections Specialist

Boston, MA
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are looking for a Collections Specialist to support receivables activity for a contract position based in Boston, Massachusetts. This role focuses on managing both commercial and consumer collections, maintaining timely follow-up on outstanding balances, and helping preserve strong customer relationships through clear, detail-oriented communication. The ideal candidate brings a solid understanding of collection procedures, billing follow-up, and credit-related account resolution, with experience using NetSuite in a fast-paced environment. Responsibilities: • Manage outreach for overdue accounts across commercial and consumer portfolios, using phone and email communication to secure payment commitments. • Review account status, payment history, and open invoices to determine appropriate collection strategies and next steps. • Work closely with billing and internal finance teams to resolve invoice discrepancies that may delay payment. • Maintain accurate records of collection activity, customer responses, disputes, and promised payment dates within NetSuite. • Monitor aging reports and prioritize accounts requiring immediate attention to reduce outstanding receivables. • Support credit and collections workflows by escalating high-risk or unresolved accounts when necessary. • Reconcile account information and help ensure payment applications and account balances are reflected correctly. • Contribute to process continuity during collections-related system or workflow changes when assigned as part of daily operations.
2026-07-10T16:28:40Z

Collections Specialist

Charlestown, MA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join a fully on-site team. This contract opportunity with permanent potential is ideal for someone who can build strong customer relationships while driving timely payment of outstanding invoices. The person in this role will work closely with internal partners to resolve account issues, reduce aging balances, and support overall accounts receivable performance. Responsibilities: • Oversee a portfolio of customer accounts and take proactive steps to secure payment on past-due balances. • Review receivables aging data regularly to identify priority accounts and focus collection activity where it will have the greatest impact. • Research invoice concerns, payment shortages, deductions, and disputed charges to determine root causes and reach resolution. • Partner with sales and cross-functional teams to address customer issues that may delay or prevent payment. • Arrange structured payment solutions when appropriate while following company guidelines and approval requirements. • Escalate seriously overdue accounts by recommending account holds or additional recovery actions as needed. • Record all outreach, follow-up activity, and account updates thoroughly within the accounting system. • Contribute to month-end accounts receivable tasks and provide supporting documentation during audit requests. • Perform collection activities in alignment with internal standards and applicable legal and regulatory requirements.
2026-07-16T20:28:48Z

Administrative Intake Representative

Exeter, NH
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through. Responsibilities: • Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit. • Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records. • Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated. • Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly. • Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness. • Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate. • Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality. • Assist with document handling and record management using content management tools and related administrative systems.
2026-07-17T18:33:58Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary to Hire
47.50 - 55.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a growing team in Boston, Massachusetts. This contract-to-permanent position is ideal for a detail-oriented IT specialist who thrives in a law firm environment and enjoys resolving complex user issues across desktop, cloud, and collaboration platforms. The role supports a fast-paced organization with a strong focus on service quality, teamwork, and long-term career growth. Responsibilities: • Resolve escalated support requests that move beyond the Tier 1 service desk, delivering timely solutions for both technical and user-facing issues. • Provide hands-on support for Windows 11, Microsoft 365, Azure Virtual Desktop, and core desktop technologies used across the firm. • Troubleshoot and maintain legal document management platforms such as iManage or NetDocuments, ensuring users can access and manage files efficiently. • Support Zoom and Microsoft Teams meeting technology, including audiovisual issues that affect daily collaboration and client-facing communication. • Investigate account access concerns, password-related issues, and Active Directory requests while maintaining a strong customer service approach. • Assist with backup, disaster recovery, and business continuity tasks, including work related to tools such as Zerto. • Monitor logs and review server capacity or performance concerns to help identify and address underlying infrastructure issues. • Contribute to the development of a scalable service desk function by helping onboard new users and supporting the organization’s expanding office and cloud footprint.
2026-07-15T14:18:38Z

Help Desk/Desktop Support Analyst

Exeter, NH
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Seeking an IT Support Specialist to provide technical support across desktop, network, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience working within a ticketing system, and a solid understanding of networking fundamentals in a hybrid cloud environment. Key Responsibilities<ul><li>Manage and resolve end-user support requests through a ticketing system.</li><li>Troubleshoot hardware, software, and connectivity issues.</li><li>Diagnose and resolve TCP/IP, DHCP, DNS, VPN, and network-related problems.</li><li>Support users across on-premises and hybrid cloud environments.</li><li>Document issues, resolutions, and support procedures.</li></ul>
2026-07-06T17:38:38Z

Office Services Associate

Boston, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an Office Services Associate to support daily operational needs for a client site in Boston, Massachusetts. This Contract position focuses on delivering reliable back-office service across document production, mail handling, intake, and general office support while maintaining a high standard of customer care. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, discretion, and timely execution are essential. Responsibilities: • Manage incoming office service requests by reviewing job details, confirming instructions, and documenting work through established tracking methods. • Carry out day-to-day support activities such as copy and print production, mail distribution, scanning, and intake processing in both physical and digital formats. • Sequence assignments effectively to keep work moving on schedule and ensure completed materials are delivered within agreed turnaround times. • Communicate proactively with supervisors and client contacts regarding priorities, status updates, deadlines, or service concerns. • Resolve routine equipment issues when possible, replenish paper, toner, and related supplies, and report more complex problems for further support. • Inspect completed work for accuracy and presentation, while also helping maintain quality standards across team output. • Organize workload based on urgency and volume, balancing multiple requests in a high-activity office environment. • Handle confidential records with care and follow company and client policies related to security, service procedures, and efficient use of resources.
2026-07-13T14:33:38Z

Front Desk Coordinator

Cambridge, MA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to support daily reception operations for a contract opportunity. This role serves as the first point of contact for visitors and callers, helping create a welcoming and organized office environment. The ideal candidate is dependable, communicates clearly, and is comfortable balancing multiple administrative tasks throughout the day. Responsibilities: • Welcome visitors, answer incoming calls, and direct inquiries to the appropriate team members in a courteous and efficient manner. • Maintain the front desk area to ensure it remains tidy, organized, and ready to receive guests at all times. • Coordinate visitor check-ins, manage general office traffic, and provide basic assistance to staff and guests as needed. • Handle routine administrative support such as receiving deliveries, sorting correspondence, and monitoring shared office supplies. • Schedule appointments or meeting room usage when requested and help keep daily front office activities organized. • Respond to general questions courteously while escalating more complex matters to the appropriate contact. • Support smooth day-to-day office operations by managing multiple priorities accurately in a fast-paced environment.
2026-07-15T12:48:39Z

Receptionist

Waltham, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Receptionist to support daily front desk, office, and administrative operations for a High Tech Pharm/Biotech organization in Waltham, Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming workplace, coordinating logistics, and keeping office activities running efficiently. The role combines reception coverage, facilities coordination, and executive support in a fast-moving environment where professionalism, discretion, and adaptability are essential. Responsibilities: • Oversee day-to-day front desk coverage and help maintain smooth operations across office and lab spaces. • Welcome guests, manage visitor check-in activity, and administer badge access procedures to promote a secure and organized workplace. • Coordinate meetings and onsite activities, including visitor arrangements, meal deliveries, and general traffic flow throughout the office. • Partner with service providers and internal teams to address maintenance needs, office services, supply levels, and facility-related requests. • Monitor incoming and outgoing shipments, maintain accurate delivery records, and support package handling for both office and lab operations. • Assist selected senior leaders with calendar coordination, administrative follow-up, and other executive support needs as they arise. • Respond to unexpected issues, questions, and service concerns with professionalism, sound judgment, and timely communication. • Support onboarding preparation, workplace organization, documentation upkeep, and office changes as business needs evolve.
2026-07-13T20:33:52Z

Receptionist

Waltham, MA
onsite
Temporary / Contract
19.00 - 23.00 USD / Hourly
We are looking for a welcoming and organized Receptionist to support daily front-desk operations for a Contract assignment in Waltham, Massachusetts. This onsite role is ideal for someone who enjoys assisting visitors, managing incoming calls, and keeping administrative tasks on track in a well-organized healthcare office. The position is expected to provide one week of coverage and may offer longer-term potential for the right fit. Responsibilities: • Greet patients and visitors in a courteous, attentive manner and create a positive front-office experience. • Manage a multi-line phone system by answering incoming calls, directing inquiries, and taking accurate messages when needed. • Handle payment processing by charging credit cards on file and ensuring transactions are completed accurately. • Perform routine data entry and maintain organized records to support smooth day-to-day office operations. • Assist with front-desk coordination by monitoring arrivals, responding to general questions, and keeping the reception area orderly. • Support the team with part-time coverage needs and help maintain efficient administrative workflow throughout the assignment.
2026-07-17T20:08:44Z

Lead Receptionist

Boston, MA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and service-driven Receptionist Lead/Front Office Coordinator to support daily front office operations in Boston, MA. This Contract position plays a key role in creating a detail-oriented first impression for clients, visitors, and employees while keeping reception, meeting support, and workplace services running smoothly. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced corporate setting. Responsibilities:• Deliver a high-quality front desk experience by greeting visitors, guiding them through check-in procedures, and ensuring access protocols are followed.• Manage incoming calls, shared inbox communications, and meeting-related requests with timely and attentive follow-through.• Coordinate conference room reservations, confirm space readiness, and capture audio-visual and catering needs for internal and client meetings.• Provide hospitality support by arranging beverages, food service, and other meeting amenities as needed.• Oversee office supply levels, kitchen inventory, mail handling, package distribution, and other day-to-day workplace support tasks.• Liaise with building management, service providers, and internal teams to address maintenance, cleaning, technology, and facility-related needs.• Track invoices, assign expenses accurately, and assist with budget monitoring to support proper financial controls and reporting.• Help prepare workspaces and support onboarding activities for new employees, while also assisting with office events and team functions.• Maintain orderly shared areas and escalate unresolved operational issues when necessary to protect service quality and business continuity.
2026-07-08T12:48:38Z

Bilingual Spanish Front Desk Coordinator

Mattapan, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and welcoming Bilingual Spanish Front Desk Coordinator to support daily front office operations in Massachusetts. This contract position is ideal for someone who enjoys helping residents, managing administrative tasks, and serving as a reliable point of contact for visitors and tenants. The right candidate will bring strong communication skills, sound organization, and the ability to handle multiple priorities in a fast-paced property management environment. Responsibilities: • Welcome residents, visitors, and vendors at the front desk while creating a courteous and welcoming first impression. • Record and submit maintenance and service requests in Yardi, ensuring details are accurate and ready for follow-up. • Communicate with tenants regarding the progress and current standing of open work orders and related requests. • Provide day-to-day administrative assistance to the Property Manager, including document handling, scheduling, and general office coordination. • Answer incoming calls, respond to routine inquiries, and direct questions to the appropriate team members as needed. • Maintain organized front office records, correspondence, and files to support smooth site operations. • Assist with bilingual communication in Spanish and English to support residents and improve overall service delivery.
2026-07-15T12:48:39Z

Collections Admin

Lawrence, MA
onsite
Temporary / Contract
23.75 - 26.00 USD / Hourly
We are looking for a Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable handling high-volume clerical work, and experienced in maintaining accuracy in audit-sensitive processes. The role will focus on account-related administration, collections support, reporting tasks, and coordination with internal teams and external vendors. Candidates who understand back-office banking environments and can manage routine work with consistency and care will be successful in this position. Responsibilities: • Process incoming and outgoing account-related documentation, including mail handling, file organization, and record distribution within established service standards. • Enter, update, and verify customer and loan information in internal systems with a high level of speed and precision. • Support consumer collections and loan servicing activities by maintaining account records, preparing administrative documentation, and tracking follow-up items. • Compile routine reports, logs, and supporting records to help maintain readiness for audits, reviews, and compliance-related checks. • Coordinate with vendors and internal departments to ensure assigned administrative tasks are completed accurately and on schedule. • Review account details for completeness, identify discrepancies, and escalate issues that require further research or resolution. • Assist with operational workflows tied to loan administration and related banking functions while following internal controls and documented procedures.
2026-07-02T17:30:09Z