Are you an organized, reliable detail oriented with healthcare front office experience? Join our team as a Medical Receptionist, supporting five locations and contributing to exceptional patient care and service. We are seeking at least two candidates who have proven stability in prior roles and a strong commitment to delivering a positive patient experience. Key Responsibilities: Welcome and assist patients and visitors at the front desk, ensuring a detail oriented and friendly atmosphere. Manage appointment scheduling for medical procedures and efficiently coordinate patient flow. Process prior authorizations for medical procedures. Utilize EPIC or other EMR systems for patient scheduling and records management. Collaborate with clinical and administrative staff to ensure timely and accurate service. Required Skills and Experience: Prior experience with EPIC (preferred), or other EMR systems. Previous employment in a healthcare setting. Experience processing prior authorizations. Proven ability to handle scheduling for medical procedures efficiently. Soft Skills and detail oriented Attributes: Reliability: Consistently punctual and dependable; must demonstrate low absenteeism and minimal personal cell phone use during work hours. Courteous & Personable: Maintain a welcoming and detail oriented demeanor with patients and colleagues. Responsible & Patient-centric: Ability to stay organized, multitask, and prioritize patient needs. Locations: Multiple—must be available and willing to travel as needed between local offices. Why Join Us? Make an impact daily by being a key part of the patient experience. Leverage your healthcare and EMR skills in a reputable, team-oriented practice environment. Competitive compensation and opportunities for growth. Ready to build your healthcare career? Apply today if you have the experience and dedication needed to keep our practice running smoothly and are committed to excellence in patient care.
We are looking for a Patient Access Specialist to join a busy healthcare setting in New Haven, Connecticut on a Contract basis. This role supports a high-volume front desk operation by welcoming patients, managing registration and discharge workflows, and coordinating appointment scheduling with accuracy and professionalism. The position requires strong customer service skills, attention to detail, and the ability to handle phone triage, insurance verification, and patient inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through arrival and departure processes, and maintain an efficient flow throughout the day.<br>• Enter and update demographic, insurance, and financial details accurately to support timely patient registration and billing readiness.<br>• Answer incoming calls, assess the nature of each inquiry, and route or resolve scheduling and service requests appropriately.<br>• Arrange, confirm, and adjust appointments based on provider availability, visit type, and patient needs while keeping records current.<br>• Verify patient identity and obtain required documentation, signatures, and authorizations in accordance with established safety and compliance procedures.<br>• Support patients who need additional assistance, including individuals with language, hearing, or mobility barriers, to help ensure access to care.<br>• Monitor open appointment opportunities, including wait lists or recall needs, and help fill available time slots to optimize scheduling.<br>• Review insurance and eligibility information using online resources and payer tools to help ensure complete and accurate financial records.