We are looking for a dedicated and detail-oriented Collections Specialist to join our team on a contract basis in Annapolis Junction, Maryland. In this role, you will be responsible for managing overdue accounts, resolving billing issues, and maintaining accurate financial records. If you excel in communication, organization, and problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Initiate outbound calls to customers to address overdue accounts and facilitate collections.<br>• Research and resolve unapplied payments to ensure accurate allocation to customer accounts.<br>• Monitor accounts receivable activity to identify and address delinquent accounts.<br>• Maintain thorough and precise records of all customer communications, payment plans, and collection efforts.<br>• Investigate and resolve billing discrepancies and address customer concerns effectively.<br>• Prepare detailed reports on outstanding accounts and provide updates on collection progress.<br>• Collaborate with internal teams to streamline payment processes and resolve account issues.
