<p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
<p>We are looking for a skilled Azure/Entra/O365 Administrator/Engineer to join our team in Oconomowoc, Wisconsin. This Contract-to-permanent position offers the opportunity to manage and enhance a large-scale hybrid enterprise environment, supporting both cloud and on-premise systems. The ideal candidate will bring expertise in Microsoft technologies, including Azure, Entra ID, and O365, as well as a strong focus on security and automation.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Microsoft Azure environments, including automation through PowerShell scripting.</p><p>• Manage identity and access solutions using Entra ID (formerly Azure AD), Conditional Access policies, and related technologies.</p><p>• Provide support for Microsoft 365 services such as Exchange Online, SharePoint, Teams, and OneDrive.</p><p>• Ensure security compliance by identifying and mitigating risks within cloud and hybrid environments.</p><p>• Maintain and configure Active Directory, Group Policies, and other on-premise systems.</p><p>• Oversee certificate and secret renewals for secure system operations.</p><p>• Configure and manage load balancers to ensure system reliability and performance.</p><p>• Support hybrid Exchange integrations and troubleshoot connectivity issues.</p><p>• Collaborate with cross-functional teams to implement and improve system processes.</p><p>• Monitor and resolve issues within Citrix environments and other enterprise technologies.</p>
<p><strong>Position Summary</strong></p><p>The Linux Systems & Automation Engineer is responsible for maintaining and improving core IT infrastructure with a focus on Linux environments, automation, and system reliability. This role involves configuring and supporting servers, virtualization platforms, containers, and related technologies, as well as developing automation workflows to streamline daily operations. The position also supports security, monitoring, and compliance activities, while collaborating with other IT staff and end users.</p><p><br></p><p><strong>Key Highlights</strong></p><ul><li>Permanent Hire role </li><li>Salary Range: $80-90,000/year</li><li>Hybrid work schedule in Madison, WI</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer Linux systems, primarily Ubuntu, including file system management, user permissions, log analysis, and network configuration.</li><li>Build, deploy, and troubleshoot containers in development and production environments.</li><li>Support virtualization platforms such as VMware ESXi and Nutanix, monitoring resource utilization and ensuring system availability.</li><li>Develop and maintain automation scripts and workflows using tools such as Python, PowerShell, Ansible, and Git.</li><li>Assist with security operations including alert response, ticket resolution, and remediation tasks.</li><li>Configure and maintain Microsoft servers and services including DNS, DHCP, and related protocols.</li><li>Participate in backup and recovery processes, patch management, and system monitoring.</li><li>Document system configurations, procedures, and troubleshooting steps.</li><li>Contribute to compliance and audit reviews through log analysis, access validation, and process verification.</li><li>Provide technical support to users, including troubleshooting, ticket handling, and after-hours on-call responsibilities.</li></ul><p><br></p>
<p>We are seeking a <strong>Salesforce Administrator</strong> to join our team in a long-term hybrid/onsite contract role based in Madison, WI. This individual will play a key role in managing and supporting a Salesforce environment of approximately 200 users, handling both daily administration and long-term support initiatives.</p><p><strong>Responsibilities:</strong></p><ul><li>Perform user management tasks: add/remove users, manage security settings, troubleshoot field-level issues.</li><li>Provide overall Salesforce Administration, including customization and ongoing maintenance.</li><li>Support daily system operations by working through ticketing systems in coordination with the help desk team.</li><li>Document processes, issues, and resolutions for clear communication and future reference.</li><li>Ensure a positive end-user experience by addressing requests, resolving issues, and engaging effectively with business users.</li><li>Provide general support for server/desktop administration tasks as needed.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Salesforce Administration:</strong> 1+ years of experience in customization and administration.</li><li><strong>Technical Knowledge:</strong> General understanding of server/desktop administration to provide support when required.</li><li><strong>Communication Skills:</strong> Strong ability to engage with end users, deliver excellent customer service, and ensure a positive user experience.</li><li>Strong documentation and organizational skills.</li><li>Ability to adapt to a flexible workload and handle daily support requests.</li></ul><p><strong>Environment:</strong></p><ul><li>Salesforce user base: ~200 users</li><li>Hybrid/onsite role in Madison, WI</li></ul><p>This is an excellent opportunity for someone who is a <strong>Jack-of-all-Trades (JOAT)</strong> type of administrator, with the versatility to manage Salesforce operations while also lending general IT support as needed.</p>
We are looking for an experienced ERP/CRM Developer to join our team in Pewaukee, Wisconsin. This Contract-to-permanent position will play a critical role in supporting and enhancing our Epicor Prophet 21 system and related technologies. The ideal candidate will possess strong technical expertise and be adept at identifying opportunities for process improvement while providing excellent support to end users.<br><br>Responsibilities:<br>• Provide first-line support for Prophet 21-related issues, utilizing Freshservice to manage and resolve tickets efficiently in collaboration with developers.<br>• Analyze business processes, gather user requirements, and document findings to recommend enhancements for Prophet 21 and its companion tools.<br>• Manage user security configurations and address customization requests within Prophet 21 and supporting systems.<br>• Optimize and maintain existing applications and infrastructure, including performing upgrades and custom development for Prophet 21.<br>• Troubleshoot and support Wireless Warehouse operations, including resolving issues with Zebra handheld devices and Prophet 21 functionality.<br>• Develop and maintain internal Knowledge Base documentation to ensure smooth IT operations.<br>• Leverage expertise in Prophet 21 modules such as financials, procurement, inventory, planning, and warehousing to identify efficiencies and improve processes.<br>• Assist in creating custom reports and dashboards using tools like Crystal Reports and Power BI.<br>• Collaborate with cross-functional teams to ensure seamless integration and functionality of Prophet 21 and related systems.
