3 results for Help Desk Technician L2 in Madison, WI

Business Applications Manager

Madison, WI
onsite
Permanent
120000.00 - 130000.00 USD / Yearly
Robert Half is looking for a skilled Business Applications Manager to oversee and enhance core business systems for our client in the Madison area. This role is ideal for a hands-on IT leader who combines technical depth with strong project delivery skills and the ability to partner effectively with business stakeholders. What You’ll Do<ul><li>Lead the administration, improvement, and integration of key business systems, including ERP, CRM, analytics, and workflow automation platforms.</li><li>Manage and mentor a team of IT professionals, ensuring effective allocation of resources, timely project delivery, and high-quality outcomes.</li><li>Oversee full project lifecycles, from planning and execution to reporting and completion, to ensuring projects are delivered on time and within scope.</li><li>Collaborate with leaders across the organization to translate business needs into practical, technology-driven solutions.</li><li>Ensure data accuracy and consistency across interconnected systems.</li><li>Use project management tools to track progress, monitor workflows, and generate reports.</li><li>Provide training, guidance, and documentation to enable optimal system use and adoption.</li><li>Create and maintain clear documentation for system processes, workflows, and technical procedures.</li></ul>
2026-02-25T04:33:38Z

IT Manager/Director

Mount Horeb, WI
onsite
Permanent
100000.00 - 150000.00 USD / Yearly
Robert Half is seeking an experienced IT Manager to lead and grow a small but high-performing IT team. This role combines strategic oversight with operational management, ensuring IT systems are stable, secure, and aligned with business priorities. The ideal candidate is an experienced leader who can manage multiple IT functions, mentor staff, and take ownership of key initiatives. Key Responsibilities:<ul><li>Lead, mentor, and manage a team of IT professionals, fostering a culture of ownership, accountability, and continuous improvement.</li><li>Oversee IT operations, including infrastructure, applications, databases, ERP systems, BI tools, and virtual environments, ensuring reliability, security, and efficiency.</li><li>Proactively identify gaps in processes, systems, and team execution, and implement solutions that improve performance and operational effectiveness.</li><li>Serve as the primary IT liaison for the organization, collaborating with leadership on strategic initiatives, project planning, and resource management.</li><li>Manage IT projects from planning through completion, including hardware and software refreshes, system upgrades, and cross-functional development initiatives.</li><li>Ensure documentation, standard operating procedures (SOPs), and processes are current and consistently applied across the IT team.</li><li>Work with vendors and manage licensing agreements as needed.</li><li>Take ownership of day-to-day IT responsibilities and alerts, supporting both business hours and occasional after-hours coverage. </li></ul>
2026-03-23T18:53:43Z

CIO - Chief Information Officer

Madison, WI
onsite
Temporary
126.00 - 160.00 USD / Hourly
We are looking for an experienced Chief Information Officer (CIO) to lead strategic IT initiatives for a small insurance company based in Madison, Wisconsin. As a key executive, you will play a pivotal role in driving business innovation, technology integration, and digital transformation efforts. This is a long-term contract position ideal for a visionary leader with a strong blend of strategic thinking and technical expertise. Responsibilities: • Develop and execute comprehensive IT strategies aligned with the company's business objectives. • Lead digital transformation initiatives to optimize operations and enhance competitive advantage. • Collaborate with stakeholders to gather requirements and define technology roadmaps, including business, capability, and implementation plans. • Provide executive leadership in managing cybersecurity measures and ensuring compliance with industry regulations. • Oversee the development and implementation of strategic roadmaps to support organizational growth. • Act as a key advisor on technology investments, ensuring alignment with financial goals and priorities. • Manage IT infrastructure, including Cisco ASA Firewall systems, to maintain operational efficiency and security. • Foster collaboration across teams to adopt Agile Scrum methodologies for project management and delivery. • Drive innovation by identifying emerging technologies that can benefit the organization. • Monitor and optimize IT performance metrics to ensure alignment with business needs.
2026-02-24T21:53:47Z