<p>We are partnering with a growing organization seeking a mid-level Business Systems Analyst who can help drive innovation across AI, low-code/no-code solutions, internal applications, reporting, and ERP-related initiatives. This individual will collaborate closely with business and technology teams to research ideas, recommend solutions, and help shape the organization’s future direction around automation and application development.</p><p>This is an excellent opportunity for someone who enjoys wearing multiple hats across business analysis, systems improvement, reporting, workflow automation, and emerging technologies.</p><p>What You’ll Be Doing</p><ul><li>Partner with business and operations teams to identify opportunities for process improvement, automation, and enhanced reporting</li><li>Research and recommend AI, low-code, and no-code solutions that align with business goals and security requirements</li><li>Support internal application enhancements and smaller development/configuration changes</li><li>Assist with reporting initiatives and dashboard creation using Power BI and related tools</li><li>Build and improve workflows within Microsoft and Infor environments</li><li>Act as a liaison between technical and non-technical stakeholders</li><li>Gather business requirements, document processes, and help implement system improvements</li><li>Support ERP-related initiatives and business analysis efforts within the Infor/Syteline environment</li><li>Collaborate with leadership on technology direction and modernization efforts</li></ul><p>Technical Environment</p><ul><li>Microsoft Copilot</li><li>Power BI</li><li>Power Apps</li><li>Low-Code / No-Code platforms</li><li>Infor Suite / Syteline (CSI)</li><li>Internal business applications and reporting tools</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our insurance industry client in Madison, Wisconsin in a contract role with the potential for a permanent position. This onsite position works closely with technical teams and end users to maintain core infrastructure, support modern workplace technologies, and resolve escalated issues with a strong service mindset. The ideal candidate brings broad Microsoft systems administration expertise, comfort with BI and data analytics environments, and the ability to contribute effectively in a collaborative team setting.<br><br>Responsibilities:<br>• Provide hands-on administration and support for enterprise systems, with a focus on Microsoft-based infrastructure and end-user platforms.<br>• Manage and troubleshoot Microsoft 365 services, including collaboration, identity, device management, and related cloud technologies.<br>• Handle advanced support escalations by diagnosing complex technical issues and driving timely, effective resolutions for internal customers.<br>• Administer core environment components such as Active Directory, Azure Active Directory, Microsoft Entra ID, Windows Server, and Exchange.<br>• Support endpoint management and security operations through Intune and related tools to maintain device compliance and protection standards.<br>• Partner with colleagues across the IT team to strengthen system reliability, improve user experience, and maintain a high level of customer service.<br>• Contribute to BI and data analytics support needs by helping sustain underlying systems and resolving platform-related issues.<br>• Monitor system health, apply configuration changes, and perform ongoing maintenance to keep infrastructure secure, stable, and efficient.
We are looking for a Help Desk Analyst II to provide hands-on technical support for end users in Madison, Wisconsin. This Long-term Contract position requires an onsite presence four days each week and focuses on resolving desktop, printer, and workplace technology issues in a timely, detail-oriented manner. The ideal candidate brings strong Windows support experience, a customer-focused approach, and the ability to manage service requests across a range of hardware and software environments.<br><br>Responsibilities:<br>• Deliver second-level support for employees by diagnosing and resolving issues related to desktops, laptops, peripherals, and standard business applications.<br>• Provide hands-on assistance with printer setup, maintenance, and troubleshooting, including support for network-connected and local printer devices.<br>• Respond to service desk requests efficiently, document work performed, and keep ticket status updated through resolution.<br>• Support Microsoft Windows environments and Office 365 applications, helping users address access, performance, and usability concerns.<br>• Configure, image, and deploy workstations using established tools and procedures to prepare devices for end-user use.<br>• Assist with account and access-related tasks in Active Directory, including routine updates and user support.<br>• Troubleshoot remote connectivity concerns, including VPN-related issues, to help users maintain secure access to business resources.<br>• Collaborate with team members and other support groups to escalate complex technical problems and ensure timely issue resolution.
We are looking for an ERP/CRM Architect to support and strengthen a client’s Infor M3 environment in Madison, Wisconsin. This role is focused on providing hands-on expertise across system configuration, issue resolution, and implementation support while partnering closely with business and technical stakeholders. The ideal candidate brings deep knowledge of ERP architecture and a practical approach to improving system reliability, usability, and performance in an onsite consulting setting.<br><br>Responsibilities:<br>• Provide architectural and functional support for the Infor M3 platform, ensuring the system aligns with business needs and operational goals.<br>• Troubleshoot application issues, investigate recurring problems, and deliver timely solutions to maintain day-to-day ERP performance.<br>• Assist with implementation activities, including solution design, configuration guidance, testing support, and post-deployment stabilization.<br>• Collaborate with stakeholders to evaluate enhancement requests, translate requirements into system recommendations, and prioritize practical improvements.<br>• Apply strong M3 knowledge to optimize workflows, strengthen system usage, and support effective integration with surrounding enterprise technologies.<br>• Document technical decisions, support processes, and architectural standards to improve consistency and long-term maintainability.<br>• Work onsite with client teams four days per week to provide direct support, gather feedback, and guide ERP-related initiatives.<br>• Contribute to environment stability by partnering with infrastructure and operations teams on areas such as virtualization, storage, and broader enterprise architecture considerations.