1 result for Customer Service Representative in Madison, WI

Madison, WI
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a key part in delivering exceptional service to our customers by addressing inquiries, processing orders, and ensuring a positive experience. This position offers an opportunity to contribute to a non-profit organization committed to making a difference. Responsibilities: • Respond promptly and professionally to incoming customer inquiries via phone and email. • Assist customers with order entry and ensure accurate processing of requests. • Handle inbound and outbound calls to address customer needs and resolve issues. • Provide detailed information about products and services to customers. • Maintain accurate records of customer interactions and transactions. • Collaborate with internal teams to ensure timely resolution of customer concerns. • Uphold the organization's commitment to service excellence in every interaction. • Troubleshoot and address customer complaints with empathy and efficiency. • Continuously improve knowledge of company policies and procedures to better assist customers.
2026-03-06T00:00:00Z