We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment.<br><br>Responsibilities:<br>• Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately.<br>• Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records.<br>• Provide first-level help desk support by responding to user issues and working through assigned service tickets.<br>• Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through.<br>• Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices.<br>• Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity.<br>• Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery.