<p>We are looking for a dedicated Customer Service Representative in Louisville, Kentucky. In this contract to permanent position, you will play a vital role in managing communication channels, ensuring exceptional service, and supporting internal processes. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are committed to delivering quality customer experiences. The hours for the Customer Service Representative are onsite, Monday - Friday: 8am-4:30pm.</p><p><br></p><p>Responsibilities of the Customer Service Representative:</p><p>• Monitor and manage incoming emails within the internal mailbox to ensure timely responses.</p><p>• Upload relevant documents to participant accounts with accuracy and efficiency.</p><p>• Forward messages to the appropriate teams or departments for further action.</p><p>• Respond to inquiries in a detail-oriented and courteous manner, providing clear and helpful information.</p><p>• Maintain a strong understanding of internal systems and workflows to ensure seamless operations.</p><p>• Collaborate with team members to resolve issues and improve overall service delivery.</p><p>• Ensure all communications are documented properly for future reference and compliance.</p><p>• Identify opportunities to streamline processes and enhance customer satisfaction.</p><p>• Handle both inbound and outbound calls as needed to support customer needs.</p><p>• Perform general order entry tasks to maintain accurate records.</p>
We’re seeking a reliable and customer-focused Customer Service Representative to join our team on a contract-to-permanent basis. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career opportunity. <br> Responsibilities: Provide friendly, detail oriented support to customers via phone, email, and in-person Assist with inquiries, resolve concerns, and ensure a positive customer experience Process customer orders accurately and efficiently Support inventory-related tasks, including basic inventory management and stock checks Participate in cycle counts and help maintain accurate inventory records Perform data entry and maintain up‑to‑date customer and order information Collaborate with internal departments to ensure timely and accurate order fulfillment Perform general administrative tasks as needed
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This is a Contract to permanent position within the hospitality industry, offering an opportunity to make a meaningful impact by delivering exceptional service to clients. The ideal candidate will thrive in a fast-paced environment, effectively managing customer interactions and ensuring accurate reservations while maintaining clear and precise communication.</p><p><br></p><p>Call center environment. 3 weeks of training M-F 8-5. After training most shifts are second shift. This position pays $13/hr. Entry level call center position. </p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound calls to meet departmental goals and deliver excellent service.</p><p>• Process reservations efficiently while adhering to established standards and expectations.</p><p>• Enter reservation details accurately into the system to ensure seamless operations.</p><p>• Address client issues with attention to detail, ensuring clear communication with both customers and internal departments.</p><p>• Use appropriate language and grammar when documenting client needs and resolving issues.</p><p>• Start tasks promptly and meet deadlines to maintain operational efficiency.</p><p>• Adapt to changing priorities and perform additional duties as assigned by management.</p>
<p>Robert Half is looking for a motivated Customer Service Representative to join our team in Georgetown, Kentucky. This is a contract-to-permanent position, offering an excellent opportunity to grow within the organization. In this role, you will provide exceptional service, ensuring customer satisfaction through effective communication and efficient management of orders. This position requires a collaborative approach, adaptability, and the ability to thrive in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and oversee the full lifecycle, including updates and changes, to ensure timely fulfillment.</p><p>• Verify shipping, billing, pricing, and purchase order details to maintain accuracy.</p><p>• Maintain customer files with updated information, such as pricing, new items, delivery instructions, and address changes.</p><p>• Collaborate with sales staff to provide support and address customer needs effectively.</p><p>• Communicate regularly with both internal teams and external customers to resolve inquiries and issues.</p><p>• Audit purchase orders for compliance with pricing, quantities, terms, and shipping instructions.</p><p>• Address and document customer complaints, ensuring timely resolution.</p><p>• Handle product returns following company procedures to maintain customer satisfaction.</p><p>• Ensure compliance with safety, quality, and regulatory standards while adhering to company policies.</p><p>• Support team members with data entry and order intake, fostering a collaborative work environment.</p>
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky, within the hospitality industry. This contract-to-permanent role focuses on delivering exceptional reservation services while maintaining strong client relationships and adhering to travel policies. The ideal candidate will thrive in a fast-paced environment and ensure all requests are handled accurately and efficiently.</p><p><br></p><p>$13/hr pay - 10 open seats - Mostly 2nd shift positions</p><p><br></p><p>Responsibilities:</p><p>• Handle reservation requests involving 1-10 room-nights, ensuring they align with client travel policies and preferences.</p><p>• Communicate professionally and promptly with clients to address outstanding requests and resolve any issues related to reservations.</p><p>• Research and select hotel options that meet client financial goals and travel guidelines, including per diem and mileage parameters.</p><p>• Accurately input reservation details into the system while maintaining data integrity.</p><p>• Demonstrate knowledge of hotel industry trends and regional markets to provide informed recommendations.</p><p>• Collaborate with Account Management and Hotel Network teams to identify preferred hotels for clients and enhance service offerings.</p><p>• Address and amend reservation changes such as extensions or early departures to ensure client satisfaction.</p><p>• Attend required training sessions, meetings, and events to stay updated on industry practices and company standards.</p><p>• Identify opportunities to offer clients in-network hotel options to optimize their experience.</p><p>• Ensure all deadlines are met and provide exceptional service that exceeds client expectations.</p>
