<p>A Medical Organization Company is seeking an experienced and motivated Patient Account Rep to join its Revenue Cycle team. The Patient Account Rep must have a strong background in medical billing and insurance collections who thrive in a fast-paced healthcare environment. The Patient Account Rep must be bilingual in English and Spanish.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage accounts receivable and pursue outstanding medical insurance claims from payers</li><li>Communicate effectively with insurance companies, patients, and internal teams to resolve outstanding balances</li><li>Conduct thorough follow-up on unpaid or underpaid claims, ensuring timely reimbursements</li><li>Interpret EOBs (Explanation of Benefits) and remittance advice</li><li>Accurately document collection efforts and outcomes in the billing system</li><li>Negotiate payment arrangements and address denials or appeals</li><li>Ensure compliance with state, federal, and company guidelines regarding patient confidentiality and collections practices</li></ul><p>TO APPLY, ONLY send your resume directly to Mike Romero at Mike [dot] Romero [at] RobertHalf [dot] [com]</p>
<p>A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle hospital billing and collections processes, including inpatient and outpatient claims.</p><p>• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.</p><p>• Ensure timely and accurate processing of payments within hospital revenue cycles.</p><p>• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.</p><p>• Provide training and support to entry-level collectors as needed.</p><p>• Conduct thorough account reviews to identify outstanding balances and address payment issues.</p><p>• Maintain compliance with healthcare regulations and billing guidelines.</p><p>• Communicate with patients and providers to clarify billing concerns and payment plans.</p><p>• Prepare detailed reports on collection activities and outcomes for management review.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry.<br><br>Responsibilities:<br>• Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction.<br>• Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates.<br>• Utilize multiple internal systems to deliver accurate and consistent service throughout the day.<br>• Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement.<br>• Participate in special projects as assigned, contributing to team and organizational goals.<br>• Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues.<br>• Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail.<br>• Collaborate with team members and other departments to meet customer needs and resolve complex cases.<br>• Handle mandatory overtime when requested to meet operational demands.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F.</p><p><br></p><p>Responsibilities:</p><p>• Utilize city-specific software to access, update, and manage customer account information and service requests.</p><p>• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.</p><p>• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.</p><p>• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.</p><p>• Maintain accurate records and documentation related to customer interactions and service transactions.</p><p>• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.</p><p>• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.</p><p>• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.</p><p>• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.</p><p>• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.</p>
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email with professionalism and efficiency.<br>• Process customer orders accurately, ensuring all details are entered into the system correctly.<br>• Address and resolve customer concerns, providing solutions or escalating issues when necessary.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to ensure timely order fulfillment and problem resolution.<br>• Handle both inbound and outbound calls to support customer needs and follow-up on inquiries.<br>• Document customer interactions and maintain records for reference and quality assurance.<br>• Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>The market is heating up for Accounts Receivable Specialists. Companies, small and large, are looking for skilled Accounts Receivable (A/R) Specialists for temporary and temporary to full-time opportunities. As an Accounts Receivable (A/R) Specialists you should have experience with the entering, posting and reconciling of batches, researching and resolving customer A/R issues, preparing aging reports, placing billing and collection calls, maintaining the cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L. Accounts Receivable (A/R) Specialist candidates should have good attention to detail and strong Microsoft Excel skills. If you are an Accounts Receivable (A/R) Specialists and want to join our team, please apply today!</p><p>Billing Disputes:</p><p>· Resolve billing discrepancies with customers promptly.</p><p>· Communicate with internal teams to address and correct billing issues.</p><p>Payment Processing:</p><p>· Record and apply customer payments to their respective accounts.</p><p>· Reconcile payments received with outstanding invoices.</p><p>Credit Management:</p><p>· Evaluate and set credit limits for customers.</p><p>· Monitor customer credit balances and follow up on overdue payments.</p><p>Cash Application:</p><p>· Apply cash received to the appropriate customer accounts.</p><p>· Reconcile discrepancies between payments and invoices.</p><p>Aging Reports:</p><p>· Generate and analyze accounts receivable aging reports.</p><p>· Identify and address overdue accounts and potential risks.</p><p>Customer Communication:</p><p>· Communicate with customers regarding payment terms and outstanding balances.</p><p>· Provide necessary documentation and information to support payment inquiries.</p><p>Refunds and Adjustments:</p><p>· Process customer refunds or adjustments when necessary.</p><p>· Ensure proper documentation and approval for any adjustments.</p><p>Reconciliation:</p><p>· Reconcile accounts receivable sub-ledger with the general ledger.</p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in El Monte, California. This is a contract position with the potential for long-term employment, offering an excellent opportunity to grow your accounting career. The ideal candidate will bring bilingual language skills in Japanese or another Asian language, along with proficiency in accounting practices and tools.<br><br>Responsibilities:<br>• Manage full-cycle accounting processes, including accounts payable, accounts receivable, reconciliations, and month-end closings.<br>• Prepare monthly, quarterly, and annual financial statements with accuracy and attention to detail.<br>• Identify and resolve discrepancies in financial reports to ensure data integrity.<br>• Process invoices and conduct bank reconciliations to maintain up-to-date financial records.<br>• Assist in preparing documents for annual tax filings and ensure compliance with relevant regulations.<br>• Analyze financial data and generate reports to support strategic decision-making.<br>• Collaborate with management in developing company budgets and financial forecasts.<br>• Conduct internal audits and provide recommendations for improving financial procedures.<br>• Stay updated on current accounting principles and practices to ensure compliance and efficiency.
<p>We are looking for a detail-oriented Credit Specialist to join our client's team in Brea, California. In this position, you will play a key part in managing financial records, resolving customer chargebacks, and ensuring timely payments. This position offers the opportunity to collaborate with internal teams and contribute to the efficiency of the Credit and Collections Department.</p><p><br></p><p>Responsibilities:</p><ul><li>Perform detailed reconciliation of customer chargebacks on assigned accounts, negotiating and proposing solutions to resolve issues effectively.</li><li>Monitor timely customer payments for outstanding invoices, investigating and resolving delays as needed.</li><li>Approve customer orders for shipment based on account status.</li><li>Prepare and submit periodic reports to the Credit Manager, including cash forecasting and past-due account updates.</li><li>Assist in training other credit department employees as directed.</li><li>Provide limited support for Credit Supervisor responsibilities during their absence.</li><li>Develop and maintain strong working relationships with internal teams such as Sales, Sales Support, and Accounting.</li><li>Perform other duties as required to support the department's goals.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Long Beach, California. In this role, you will play a key part in managing financial operations, including reconciliation, invoicing, and cash flow tracking within the context of clinical trials or healthcare research. This is a long-term contract position with the potential for permanent conversion, offering an excellent opportunity to contribute to vital research initiatives.<br><br>Responsibilities:<br>• Oversee daily accounts receivable activities related to clinical trial operations.<br>• Review and analyze patient charts and clinical documentation to ensure accurate billing.<br>• Reconcile procedures performed with study budgets and associated billing records.<br>• Prepare detailed summaries comparing services rendered to amounts billed.<br>• Assist with invoicing processes, including resolving discrepancies and analyzing over-billing.<br>• Manage cash applications and track cash flow to ensure financial stability.<br>• Maintain and update AR aging reports to monitor outstanding balances.<br>• Create and refine Excel-based reports and reconciliation spreadsheets to support financial accuracy.
We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Corona, California. This role offers the opportunity to manage key financial processes including collections, cash applications, and billing functions within a detail-oriented and collaborative environment. The position is ideal for individuals with strong attention to detail and a proven ability to work independently while meeting deadlines.<br><br>Responsibilities:<br>• Process and reconcile accounts receivable transactions accurately and efficiently.<br>• Manage commercial collections, ensuring timely payments and resolving outstanding balances.<br>• Apply cash receipts and payments to appropriate accounts using AS400 software.<br>• Prepare and issue billing statements in line with company policies.<br>• Monitor cash activity and update journal entries as needed.<br>• Assist in general ledger maintenance and ensure accuracy of financial records.<br>• Support month-end close activities by preparing relevant documentation and reconciliations.<br>• Collaborate with internal teams to address discrepancies and improve financial workflows.<br>• Maintain detailed and organized financial records for audit and reporting purposes.<br>• Provide reliable support to ensure the smooth operation of the accounts receivable department.
We are looking for an experienced Accounts Receivable Specialist to join a dynamic manufacturing team in Pomona, California. This contract-to-permanent position offers an opportunity to manage critical financial processes, ensuring accuracy and efficiency in invoicing, reporting, and collections. The ideal candidate will thrive in a high-volume environment and possess strong analytical and organizational skills.<br><br>Responsibilities:<br>• Process a high volume of invoices and billing transactions with precision and attention to detail.<br>• Review and prepare weekly accounts receivable aging reports to monitor outstanding balances.<br>• Collaborate with the cash application team to ensure timely and accurate posting of payments.<br>• Utilize Excel for data management and reporting; familiarity with NetSuite is beneficial but not mandatory.<br>• Handle commercial collections by communicating with clients to resolve payment issues and discrepancies.<br>• Maintain detailed records of cash activity and billing functions to support financial audits.<br>• Assist in identifying and implementing process improvements to streamline accounts receivable operations.<br>• Provide support to the finance team with ad hoc reporting and analysis as needed.
<p>We are looking for a dynamic Account Manager to join our team in Burbank, California. This role is ideal for someone with a passion for managing client relationships, overseeing experiential projects, and contributing to business growth across diverse industries. You will work closely with internal teams and clients to deliver innovative solutions that elevate physical and experiential activations.</p><p><br></p><p>Responsibilities:</p><p>• Manage client relationships to ensure satisfaction and foster long-term partnerships.</p><p>• Collaborate with internal sales, project management, and engineering teams to execute high-quality activations.</p><p>• Oversee the planning and execution of experiential events and physical builds, ensuring projects meet timelines and budgets.</p><p>• Identify opportunities to diversify and expand business into new business sectors, across various organizations, hospitality, and trade events.</p><p>• Develop cost-effective solutions for clients, balancing budget constraints and creative objectives.</p><p>• Coordinate with vendors and suppliers to source materials for physical builds, ensuring quality and feasibility.</p><p>• Lead efforts to innovate and enhance experiential marketing strategies.</p><p>• Provide guidance on material selection and engineering processes to optimize project outcomes.</p><p>• Contribute to the growth of new categories and markets by leveraging industry insights and client needs.</p><p>• Handle multiple projects simultaneously, ensuring all deadlines and deliverables are met.</p>
<p>Our client, a global manufacturer of fabrics and coverings for automotive interiors, based in Irvine, CA is hiring for a Design Relationship Coordinator.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the liaison between customers and internal teams, coordinate meetings with customers, understand and interpret customer needs and their design directions by communicating closely with them, and share the info with internal designers and other members. </p><p>• Coordinate meetings with internal teams, prepare program development schedule, meeting minutes, design images and presentations, and other internal documents.</p><p>• Working closely with internal teams, create and prepare visual design images and samples, make interior color and material proposals to customers, and share their feedback with internal teams. </p><p>• Provide status updates on projects and track progress with complete understanding of requirements and expectations while maintaining project milestones.</p><p>• Perform color tuning and material mastering to ensure consistency of colors and materials prior to production launch.</p><p>• Research new trends in automobile industry and interior colors and materials, report it to internal designers to assist them to forecast future design direction of North American vehicle production projects. </p><p>• Maintain and organize sample inventories and documents.</p>
<p>The market is heating in the Accounts Receivable field. Companies, small and large, are looking for skilled Accounts Receivable (A/R) Specialists for temporary and temporary to full-time opportunities. As an Accounts Receivable Manager you should have experience with the entering, posting and reconciling of batches, researching and resolving customer A/R issues, preparing aging reports, placing billing and collection calls, maintaining the cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L. Accounts Receivable Manager candidates should have good attention to detail and strong Microsoft Excel skills. If you are an Accounts Receivable Manager and want to manage a growing AR department, please apply today!</p><p>Team Leadership:</p><p>· Provide leadership and direction to the accounts receivable team.</p><p>· Recruit, train, and develop staff to ensure a high-performing team.</p><p>Process Management:</p><p>· Oversee the end-to-end accounts receivable process, from invoicing to cash application.</p><p>· Ensure efficient and accurate recording of transactions.</p><p>Credit Management:</p><p>· Set and review credit limits for customers.</p><p>· Develop and implement credit policies to minimize credit risk</p><p>Collections Strategy:</p><p>· Develop and implement effective collections strategies to minimize overdue accounts.</p><p>· Monitor and analyze aging reports to prioritize collection efforts.</p><p>Customer Relationship Management:</p><p>· Build and maintain positive relationships with key customers.</p><p>· Collaborate with sales and customer service teams to address customer concerns.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports related to accounts receivable performance.</p><p>· Provide insights into cash flow, aging, and collection trends.</p><p>Process Improvement:</p><p>· Identify opportunities for process optimization in accounts receivable functions.</p><p>· Implement changes to improve efficiency, reduce DSO (Days Sales Outstanding), and enhance overall performance.</p><p><br></p>
<p>We are looking for a dedicated and compassionate Senior Patient Registration Services Specialist to join our team in the South Bay. In this role, you will play a vital part in ensuring a seamless patient registration process, delivering top-notch customer service, and supporting process improvements within the department. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Oversee the patient registration process by collecting and verifying accurate demographic and insurance information.</p><p>• Obtain prior authorizations and ensure timely insurance notifications to support seamless service delivery.</p><p>• Complete financial clearance procedures and manage patient liability collections before, during, or after the time of service.</p><p>• Act as a role model and resource for peers, providing guidance and expertise in patient access and registration functions.</p><p>• Identify trends and recommend process improvements to enhance operational efficiency and patient satisfaction.</p><p>• Greet and assist patients, visitors, and caregivers with a focus on delivering compassionate, customer-centered care.</p><p>• Ensure compliance with regulations and documentation requirements, maintaining accuracy and timeliness in all records.</p><p>• Collaborate with supervisors and team members to uphold organizational values and promote a positive patient experience.</p><p>• Serve as a functional expert, addressing complex patient access issues and supporting department training initiatives.</p><p>• Maintain a strong understanding of the organization’s mission and values, reflecting them in all interactions.</p><p><br></p><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
We are looking for a skilled Medical Billing Specialist to join our team in Los Angeles, California. This Contract to permanent position offers an exciting opportunity to manage comprehensive billing operations for a multi-specialty healthcare practice, with a focus on Ear, Nose, and Throat services. The ideal candidate will have expertise in claim submission, collections, and patient communications, as well as experience with out-of-network and concierge billing models.<br><br>Responsibilities:<br>• Manage the full cycle of medical billing processes, including claim submissions, payer follow-ups, payment resolutions, and collections.<br>• Review and ensure the accuracy of coding and charges for services provided by multi-specialty healthcare providers.<br>• Conduct quality assurance checks and audits of billing tasks performed by team members.<br>• Handle out-of-network billing and provide support for concierge-model practices.<br>• Investigate and resolve unpaid, denied, or underpaid claims to minimize accounts receivable backlog.<br>• Assist with collections and reimbursement strategies to optimize revenue.<br>• Maintain detailed and accurate billing records, including comprehensive account documentation.<br>• Ensure compliance with payer policies, industry standards, and internal workflows.<br>• Utilize systems such as Kareo/Tebra and eClinicalWorks effectively to streamline billing operations.
<p>A leading hospital in the San Fernando Valley is seeking a dedicated Hospital Medical Billing Collections Specialist to join its team. In this role, you will oversee all aspects of the hospital's billing and collections processes, ensuring timely and accurate reimbursement. You will be responsible for managing billing activities and collections for Medicare managed care, commercial insurance, PPO/HMO, and Medi-Cal managed care accounts. This position requires strong attention to detail, a deep understanding of healthcare billing guidelines, and the ability to work collaboratively with internal departments and insurance payers to resolve outstanding claims.</p><p><br></p><p>Responsibilities:</p><p>• Conduct hospital billing and collection processes with accuracy and efficiency</p><p>• Handle Medicare managed care, commercial, PPO/HMO, and Medical managed care</p><p>• Provide training for Collector I positions</p><p>• Appeals and denials management.</p><p>• Engage in Appeals, Billing Functions, Claim Administration, and Collection Processes as part of the role</p><p>• Oversee the management of insurance correspondence and maintain accurate records</p><p>• Monitor patient accounts and take appropriate action to collect insurance payments.</p>
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>