We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p>We are looking for a skilled Business Systems Analyst to join our team in Los Angeles, California. In this role, you will play a pivotal part in supporting modernization initiatives and maintaining enterprise systems by translating business needs into clear technical requirements. This position requires collaboration with engineering and architecture teams to ensure the successful delivery of technology updates and enhancements.</p><p><br></p><p>Responsibilities:</p><p>• Analyze legacy systems to understand embedded logic and workflows, providing insights into current state functionality.</p><p>• Translate business rules and operational processes into precise technical requirements and functional specifications.</p><p>• Collaborate with engineering teams to support system enhancements and modernization projects.</p><p>• Work closely with architecture and engineering leadership to ensure requirements align with service-oriented and modular design principles.</p><p>• Develop and maintain thorough documentation, including functional requirements, process flows, and service definitions.</p><p>• Facilitate requirement validation through stakeholder walkthroughs, ensuring alignment with business and technical needs.</p><p>• Contribute to backlog refinement by clarifying scope, dependencies, and acceptance criteria.</p><p>• Manage and update requirements documentation for new development requests post-modernization, ensuring accuracy and consistency.</p><p>• Ensure documentation reflects evolving platform capabilities and remains up-to-date.</p>