<p>Join a dynamic financial services team dedicated to improving members’ financial well-being. As a Loan Servicing Specialist II, you will empower individuals through personalized solutions and foster a culture of innovation, accountability, and professional growth. Integrity and exceptional service are central to every interaction, allowing you to make an immediate impact on clients’ financial journeys within the community.</p><p><strong>Role Overview:</strong></p><p>As a Loan Servicing Specialist, you will be a valued member of the Loan Servicing team, responsible for processing a variety of consumer and mortgage loan servicing requests. Your focus is on accuracy, completeness, and timeliness while supporting both the Loan Servicing and Lending Departments. The role includes managing collateral loan titles and ensuring compliance with DMV regulations across all 50 states, as well as tracking collateral protection insurance issues to maintain the integrity of loan records.</p><p>Your expertise in lending standards and legal compliance will allow you to address complex and routine member and partner inquiries with professionalism and efficiency, consistently maintaining organizational policies and industry regulations.</p><p><strong>Qualifications:</strong></p><ul><li>3–5 years’ direct experience in financial services, with a focus on consumer and/or mortgage loan servicing; minimum of 1 year processing DMV documentation across multiple states.</li><li>Strong working knowledge of lending products including secured/unsecured loans, auto loans, credit cards, and lines of credit.</li><li>In-depth familiarity with loan servicing guidelines and regulatory requirements under NCUA and CFPB.</li><li>Proficiency in Dealertrack System for processing title paperwork and managing collateral loans.</li><li>Excellent organizational, written, and verbal communication skills.</li><li>High attention to detail and ability to manage multiple competing priorities.</li><li>High school diploma required.</li><li>Proficiency in Windows, Microsoft Word, Excel, and internet navigation.</li><li>Ability to handle confidential information and maintain professionalism.</li><li>Commitment to providing exceptional member service.</li></ul><p><br></p>
We are looking for a skilled Commercial Loans Specialist to join our team on a long-term contract basis. In this role, you will be responsible for managing and monitoring commercial loan portfolios while ensuring compliance with financial regulations. This position is based in Los Angeles, California, and offers an opportunity to contribute to the success of a prominent financial services organization.<br><br>Responsibilities:<br>• Organize and prepare loan files for sorting, scanning, and uploading to the imaging center.<br>• Maintain loan files, both physical and digital, ensuring they are always ready for audits.<br>• Create and update borrower and guarantor profiles, including reporting and financial covenants, in the loan monitoring system.<br>• Assist in maintaining and updating customer profiles and covenants based on credit approvals and loan agreements.<br>• Support Relationship Managers and Portfolio Managers by addressing loan monitoring process inquiries and resolving system-related issues.<br>• Generate periodic portfolio management and monitoring reports using the loan tracking system.<br>• Monitor insurance requirements for loans, ensuring new policies are obtained and existing policies are renewed.<br>• Review executed loan and credit documents to verify proper signatures, dates, and initials.<br>• Facilitate loan closings and coordinate with compliance and operations teams for loan approvals, bookings, and fundings.<br>• Collaborate with auditors and ensure ongoing compliance with regulatory requirements.