<p>Our client in Westlake Village is in need of several Data Entry Clerks to assist with an upcoming project.</p><p>You'll help to enter and verify information into multiple software platforms and will also assist with filing and scanning documents. </p>
<p>Our client in Van Nuys is looking for a part time (20 hrs per week) Data Entry Clerk. You'll be responsible for entering invoices into quickbooks and excel and assisting with data audits. </p>
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in supporting the enrollment process for new members, ensuring accuracy and timeliness in data collection and verification. This position is ideal for someone who excels in customer service and has experience working in healthcare or insurance environments.<br><br>Responsibilities:<br>• Respond to inquiries from both internal and external customers, addressing questions and resolving concerns regarding enrollment.<br>• Handle enrollment applications by entering them into the company’s database and verifying their accuracy.<br>• Process member enrollment and disenrollment requests, ensuring compliance with relevant guidelines.<br>• Collaborate with colleagues to resolve system rejections and maintain accurate records within the enrollment database.<br>• Conduct regular reconciliations of enrollment files to ensure data integrity and address discrepancies.<br>• Manage eligibility change data and update member records as needed.<br>• Research and resolve issues related to enrollment system errors or exceptions.<br>• Ensure documentation is maintained and updated in accordance with organizational standards.<br>• Utilize multiple computer systems efficiently to input and retrieve data.<br>• Perform other related duties as assigned to support enrollment activities.
<p>We are looking for a detail-oriented General Office Clerk to work at a real estate company in West LA on a contract basis. In this role, you will provide essential support to office operations include creating and managing invoices, handling phone calls, uploading and downloading files, renaming and organizing documents, sorting mail, and writing checks. This position requires a proactive individual with excellent organizational skills and attention to detail. The initial schedule is Monday through Thursday, 9:00 a.m. – 6:00 p.m.</p><p><br></p><p>Responsibilities:</p><p>• Perform routine data entry tasks to ensure accurate record-keeping.</p><p>• Organize and maintain physical and digital files for easy accessibility.</p><p>• Scan and digitize documents to support efficient information management.</p><p>• Provide general back-office support to assist various departments.</p><p>• Ensure all scanned documents are properly categorized and stored.</p><p>• Handle clerical duties such as filing, sorting, and labeling documents.</p><p>• Collaborate with team members to streamline office workflows.</p><p>• Assist in maintaining a clean and orderly workspace.</p>
The Medical Billing Support Services Associate I coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures. Position also performs a variety of duties which may include reviewing overpayments, credits and recoupments. Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments. This role is a Hybrid Remote role. Candidate must live with in Los Angeles County. <br>Essential Duties:<br>• Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process.<br>• Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution.<br>• Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor.<br>• Reverses balance to credit or debit if charges were improperly billed.<br>• Contacts insurance carriers as necessary to determine correct payment application.<br>• Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer.<br>• Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner.<br>• Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process.<br>• Communicates issues related to payment posting and refunds from payers to management.<br>• Updates correct payer and resubmits claims to the payers.<br>• Consistently meets/exceeds productivity and quality standards.<br>• Cross trained and performs billing processes such as charge entry, insurance verification of eligibility and ensuring correct payer is billed, reviewing, and resolving billing edits from worklists.<br>• Cross trained and performs customer service duties as such as answering patient phone calls, patient email inquiries or division email inquiries related to patient balances.<br>• Contacting insurance payers on behalf of the patient and or with the patient on the call to resolve patient responsibility concerns. Review and resolve self-pay credit balances.<br>• Special projects assigned by leadership for example annual audits, escheatment reviews, payer projects, compliance monthly audits.<br>• Special billing and collections for LOAs.<br>• Special billing and collections for Case Rates.<br>• Special billing and collections for Embassy Services.<br>• Performs other related duties as assigned by management team.
We are looking for a skilled Case Manager to join our team in Encino, California. In this role, you will oversee multiple pre-litigation cases, ensuring prompt and effective resolution while providing exceptional support to clients. This is an onsite position that offers a dynamic work environment and opportunities for growth.<br><br>Responsibilities:<br>• Manage multiple pre-litigation cases, ensuring timely and effective resolution.<br>• Supervise and guide entry-level case managers in their daily tasks and responsibilities.<br>• Facilitate claims processing with insurance carriers, including health insurance, Medicare, and Medi-Cal.<br>• Coordinate property damage and loss of use claims, ensuring proper resolution.<br>• Identify healthcare providers and schedule medical appointments for injury treatment.<br>• Advocate for clients by monitoring their medical treatment and arranging necessary care based on provider recommendations.<br>• Review, analyze, and interpret medical records, surgical reports, and medical bills.<br>• Prepare case files and documentation for submission to the demands department.<br>• Communicate effectively with clients, healthcare providers, and internal staff to maintain a high level of service.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
