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9 results for It Support Specialist in Los Angeles, CA

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-09-03T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, CA
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Santa Monica, California. This Contract position focuses on resolving desktop and system issues, supporting Microsoft Windows environments, and ensuring timely responses to service requests. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and practical experience supporting user accounts and workstation performance. Responsibilities: • Provide front-line technical support for hardware, software, and desktop-related issues affecting end users. • Investigate and resolve service desk requests efficiently while keeping users informed on progress and next steps. • Support Microsoft Windows 10 environments, including workstation setup, configuration, and issue resolution. • Manage user account access and directory-related tasks within Active Directory. • Diagnose common system and application problems and apply effective solutions to minimize downtime. • Document incidents, resolutions, and recurring issues to support service continuity and knowledge sharing. • Escalate more complex technical problems when needed and coordinate with other support teams for resolution.
2026-08-31T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-26T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support in a fast-paced academic setting in Santa Monica, California. This is a Contract position requiring on-site assistance for faculty, staff, and students, with a strong emphasis on maintaining reliable day-to-day technology operations. The role focuses on resolving desktop and classroom technology issues, supporting both Mac and Windows environments, and helping ensure equipment and audio/visual systems are ready for instruction and events. Responsibilities: • Deliver on-site technical assistance to faculty, staff, and students by diagnosing and resolving hardware, software, and connectivity issues across campus. • Manage daily service requests through a ticketing platform such as Freshdesk, maintaining timely follow-up and clear resolution notes. • Configure, deploy, and support desktop and laptop systems, with primary attention to Mac devices and additional support for Windows workstations. • Set up, maintain, and troubleshoot classroom and office technology including printers, projectors, and other shared equipment. • Administer Apple device management tools and assist with device provisioning, updates, and policy enforcement. • Prepare and support Google Workspace-related technology and other institutional platforms used for day-to-day operations. • Perform hands-on technical tasks such as equipment moves, workstation installations, basic cabling, and general campus IT support. • Provide audio/visual support for campus events and assist with technology installations tied to new facility and learning space projects.
2026-09-01T00:00:00Z

Sales Support

Agoura Hills, CA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Sales Support team member to join a organization in Calabasas on a long-term contract basis. This role supports order management, customer communication, invoicing, and shipment coordination while helping maintain a high standard of service across internal and external partners. The ideal candidate brings strong customer service experience, sound judgment in resolving order issues, and the ability to manage detailed administrative tasks in a fast-paced environment. Responsibilities:• Manage incoming orders through electronic data interchange systems, address processing exceptions, and assist with setup activities when needed.• Prepare invoices for completed shipments, including applicable freight charges, and verify billing accuracy before release.• Review order thresholds, customer-specific pricing, and related exceptions, then communicate with customers to resolve discrepancies promptly.• Serve as a point of coordination for customer questions and concerns by working closely with shipping, production, and sales teams to reach timely resolutions.• Initiate and record credit requests for shortages, damages, and returns within the enterprise resource planning system.• Assemble and track documentation required for international shipments, including commercial paperwork and shipping instructions, in partnership with internal departments.• Maintain organized records, service reports, pricing references, and delivery schedules to support daily operations.• Collaborate regularly with the sales team to address product-related concerns, customer needs, and process improvements.• Provide guidance and backup support for other customer service representatives as business demands require.• Contribute to departmental performance objectives and support team efforts to meet established service goals.
2026-09-01T00:00:00Z

IT Systems Administrator

Westwood, CA
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
IT Systems Administrator Company OverviewA leading organization in the media, entertainment, and creative technology industry is seeking an IT Systems Administrator to support a highly collaborative and innovative environment. Based in Los Angeles, California, the company relies on modern technology solutions to support employees across multiple North American locations. This is an excellent opportunity for a technology professional who enjoys blending hands-on end-user support with systems administration, process improvement, and infrastructure initiatives. Role SummaryThe IT Systems Administrator will provide advanced support for a predominantly Apple-based environment while helping manage and improve core IT systems, infrastructure, and service management processes. This role is responsible for supporting Mac and iOS devices, administering JAMF and Google Workspace environments, assisting with infrastructure projects, and delivering exceptional customer service to employees at all levels, including executive leadership. The ideal candidate is technically strong, self-motivated, customer-focused, and eager to grow their systems administration expertise. Key Responsibilities<ul><li>Provide end-user support for macOS, iOS, and related technologies across multiple office locations.</li><li>Configure, deploy, maintain, and troubleshoot Apple devices and associated applications.</li><li>Administer and support JAMF device management and endpoint configuration.</li><li>Manage user accounts, access controls, and device administration within Google Workspace and identity management platforms.</li><li>Assist with the implementation, optimization, and ongoing administration of the organization's IT service management platform.</li><li>Troubleshoot hardware, software, networking, printing, and connectivity issues through resolution.</li><li>Support conferencing, telephony, security, and collaboration technologies.</li><li>Participate in infrastructure projects involving servers, networking, security, and cloud-based technologies.</li><li>Manage ticket queues, service requests, incidents, and documentation within established service management processes.</li><li>Develop and maintain technical documentation, workflow diagrams, and standard operating procedures.</li><li>Assist with the implementation of security initiatives including MFA, SSO, endpoint protection, and related technologies.</li><li>Train and support employees on technology best practices while delivering a high level of customer service.</li><li>Participate in an on-call rotation and provide occasional support outside normal business hours.</li></ul>Additional Details<ul><li>Work model: On-site 5 days a week</li><li>Full-time position</li><li>Travel may be required up to once per quarter to support additional offices throughout North America</li><li>Opportunity to support upcoming IT modernization initiatives, including ITSM enhancements and identity management projects</li><li>Collaborative environment with direct exposure to infrastructure, systems administration, and enterprise technology projects</li></ul>
2026-08-31T00:00:00Z

Operations Specialist

Torrance, CA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for an Product Engineer Operator to support engineering lab activities focused on validating and characterizing advanced power semiconductor products in Torrance, California. This Long-term Contract position is ideal for someone who enjoys hands-on technical work, follows detailed procedures carefully, and contributes to efficient day-to-day lab execution. The role will assist engineering teams through hardware preparation, testing support, data tracking, and general lab readiness in a fast-paced semiconductor environment. Responsibilities:• Carry out established electrical and functional test routines on semiconductor components and evaluation platforms with accuracy and consistency.• Prepare devices and test hardware for lab use, including board setup, socket installation, and component handling.• Complete board-level assembly tasks such as soldering, rework, and replacement of electronic parts on engineering samples.• Operate automated test sequences and ensure output data is captured clearly for engineering review.• Maintain organized records of measurements, observations, and test outcomes using spreadsheets or lab tracking tools.• Provide practical support for validation studies, engineering trials, and product development lab activities.• Follow ESD control standards and help keep the lab clean, safe, and ready for ongoing testing.• Partner with engineers and technicians to build test setups and prepare hardware needed for scheduled experiments.
2026-09-03T00:00:00Z

Quality Support LL.US

Santa Fe Springs, CA
onsite
Temporary / Contract
31 - 35.34 USD / Hourly
We are looking for a detail-oriented quality specialist to support inspection activities and documentation for manufactured components in Santa Fe Springs, CA. This Long-term Contract position runs through the end of the year with potential for extension and is well suited for someone who is comfortable working with measurement equipment, quality records, and cross-functional teams. The role focuses on verifying product conformity, documenting discrepancies, and helping maintain high standards for safety, accuracy, and operational performance. Responsibilities:• Conduct inspections on incoming materials, work-in-progress items, and completed products using appropriate measuring and testing equipment.• Perform part set-ups and use advanced inspection techniques to confirm components meet required specifications.• Review available system data to support final product acceptance and ensure records are complete and accurate.• Partner with production and other internal teams to address quality concerns and communicate inspection findings clearly.• Maintain inspection documentation within the designated quality system and prepare required reports for nonconforming material.• Evaluate returned customer product, identify the nature of the issue, and document findings in accordance with reporting procedures.• Prepare certificates of conformance when customer or job requirements call for formal quality documentation.• Support the creation and rollout of inspection instructions and assist with improvements to quality control processes.• Make sure nonconforming material is properly identified, separated, and controlled according to established procedures.• Follow company policies, safety rules, regulatory requirements, and operating procedures while maintaining attention to quality and productivity.
2026-09-01T00:00:00Z