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5 results for Help Desk Team Lead in Los Angeles, CA

Helpdesk Analyst

Chatsworth, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a Tier 1 Help Desk Support Technician for a 1 year contract to provide day-to-day end-user and desktop support. This role is designed to supplement the existing IT support team, allowing senior technicians to focus on large-scale PC replacement and deployment initiatives.
2026-04-17T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Los Angeles, California. In this role, you will play a critical part in providing technical assistance to both in-office and remote staff, ensuring smooth operations across hardware, software, and systems. This position is ideal for someone with a strong problem-solving mindset and the ability to thrive in a fast-paced, high-volume environment. Responsibilities: • Diagnose and resolve technical issues related to systems, software, and hardware. • Deliver hands-on support to employees, both in-person and remotely, addressing a variety of technical needs. • Perform hardware maintenance, including repairs, replacements, and upkeep of equipment such as printers and toner. • Reinstall and configure software while managing access to hardware and software licenses. • Administer user accounts by handling password resets, setting up new accounts, decommissioning users, and implementing policies. • Manage and resolve tickets in ServiceDesk Plus, collaborating closely with the managing engineer and maintaining accurate documentation. • Provide technical support for tools such as Outlook, Zoom, and other end-user applications. • Address and resolve hardware-related issues for desktops, laptops, and printers. • Adapt to periods of increased ticket volume while maintaining efficiency and service quality.
2026-04-27T00:00:00Z

Help Desk Analyst 3

Los Angeles, CA
onsite
Temporary / Contract
35 - 45 USD / Hourly
We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment. Responsibilities:• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.• Support and troubleshoot Adobe Creative Suite applications for end users.• Administer and manage Intune for device and application security.• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.• Utilize Active Directory and Azure Active Directory for user account management and access control.• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.• Collaborate with team members to continuously improve IT support processes and practices.
2026-04-09T00:00:00Z

Desktop Support Technician

Valencia, CA
onsite
Temporary / Contract
23 - 28 USD / Hourly
We are seeking an on-site Desktop Support Technician to join our IT team and deliver exceptional end-user and desktop support across approximately 80 devices. This role will work directly in our IT quad alongside two Level 2 support technicians, helping manage early-stage PC lifecycle and providing hands-on troubleshooting for hardware and software issues. Key Responsibilities:<ul><li>Provide daily desktop and end-user support for internal staff, handling tasks such as password resets, Active Directory management, software installations, wireless connectivity, and IP phone resets.</li><li>Perform PC imaging and deployment, with a preference for experience using Autopilot and USMT for data transfers.</li><li>Troubleshoot computer hardware and software problems, collaborating with Level 2 team members for escalated concerns.</li><li>Manage ticket resolution using Freshservice (or similar ticketing systems) to ensure timely and accurate responses to support requests.</li><li>Assist in early-stage PC lifecycle management, including setup, imaging, and deployment for approximately 80 devices.</li><li>Support SCCM and/or Intune environments as needed during imaging and configuration tasks.</li></ul>
2026-04-10T00:00:00Z

Tech Lead

Torrance, CA
onsite
Temporary / Contract
45 - 49 USD / Hourly
We are seeking a Tech Lead for our client in the South Bay. The ideal candidate will have 5-10 years of experience in developing large-scale enterprise applications backend systems and experience in senior technical role such as technical lead team lead or another hands-on leadership roles. The Tech lead in this role will work with Digital Services Development and will deliver exceptional support to develop meaningful digital experience and strengthen customer experience. The Tech Lead will support all digital applications architecture development production support and solutioning.This candidate must have: - Strong experience in Java/J2EE and related open-source frameworks Spring Boot Spring Integration Spring Data JPA Hibernate etc.- Experience with public cloud providers, particularly AWS.- Proficient in Micro Services/backend development event-driven architectures and building enterprise integration solutions with various application servers and messaging systems JBoss/WebSphere Application server Kafka Red Hat AMQ JMS and others- Familiar with containerized app deployments Docker Kubernetes framework or Red Hat OpenShift Server less Architecture.- Experience in database systems RDMS RDS NoSQL DynamoDB etc.- Strong knowledge of object-oriented design patterns- current IT trends modern technology landscape architecture principles and advanced development techniques- Agile practices and development methodology expertise- Familiarity with DevOps practices and tools for continuous integration and deployment.
2026-04-20T00:00:00Z