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5 results for Help Desk Analyst I in Los Angeles, CA

Operational Risk Analyst
  • Monterey Park, CA
  • onsite
  • Temporary
  • 60.00 - 70.00 USD / Hourly
  • We are on the lookout for a meticulous Operational Risk Analyst to be a part of our team within the Financial Services industry. Our office is located in El Monte, California. In this role, you will be chiefly responsible for managing operational risk programs, liaising with different risk and compliance areas to establish program requirements, and contributing to the development and enhancement of policies and procedures. <br><br>Responsibilities<br>• Implement and manage assigned operational risk processes, tools, policies, standards, and procedures in line with Operational and Enterprise Risk Management Frameworks.<br>• Participate in Operational Risk related projects and initiatives, proposed product/system development, enhancements, and process improvements.<br>• Assist in the aggregation of enterprise-wide identification of control exceptions, issue management, remediation, and change control monitoring, reporting, and documentation.<br>• Contribute to the execution of the Enterprise-wide Risk and Control Self Assessments (RCSA) and the annual Enterprise Risk Assessment (ERA) from a Second Line oversight perspective. This includes QA/QC review, identification of gaps in processes or controls, and review of First Line remediation activities.<br>• Provide Second Line effective challenge and oversight of First Line developed issues, risk mitigation strategies, and related action/resolution plans.<br>• Assist in presenting risk assessment information, detailing relevant behaviors, activities, processes, and associated risk to ensure stakeholder awareness, support, and approval.<br>• Conduct timely analysis of First Line risk, control, and loss history information to generate management and board-level risk profile insights and reports.<br>• Manage, analyze, and report on relevant performance monitoring metrics including Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to track the effectiveness of risk management activities and potential adverse risk trends.<br>• Help develop and facilitate ongoing risk management training to key internal stakeholders to empower business unit leadership and BRC’s to identify manage risk in an effective and consistent manner.<br>• Collaborate with internal stakeholders such as business leaders and BRC’s, Compliance, and Internal Audit, to promote a culture of risk awareness and accountability.<br>• Assist in managing Operational Risk Committee meetings by developing agendas and presentations, conducting necessary research, taking meeting minutes, etc.<br>• Keep abreast of the industry, regulatory developments, and emerging risks and trends to ensure the effectiveness and relevance of the operational risk management program.
  • 2025-09-26T23:33:54Z
IT Support Specialist
  • Hawthorne, CA
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <p>We are seeking an experienced IT professional to join our team as a dedicated, on-site IT Support Specialist. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused approach to provide Tier 3 level technical support in a fully cloud-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide dependable on-site IT support, Monday through Friday, ensuring consistent 8-hour daily coverage.</li><li>Diagnose and resolve complex Tier 3 technical issues across diverse computing environments, including PCs and occasionally Macs.</li><li>Address connectivity challenges related to cloud access, VPNs, and Microsoft Tenant systems.</li><li>Administer and maintain Microsoft technologies such as O365, SharePoint, Exchange, Intune, and EntraID.</li><li>Handle user lifecycle tasks, including onboarding and offboarding processes within EntraID.</li><li>Enforce security protocols and policies by leveraging Intune MDM for device management.</li><li>Support network configurations and troubleshoot issues involving subnetting, VLANs, switches, and firewalls; expertise with Ubiquiti hardware is advantageous.</li></ul>
  • 2025-09-26T21:58:46Z
PC Technician
  • Irvine, CA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
  • 2025-08-28T23:33:57Z
Sr. Tech Support
  • Hawthorne, CA
  • onsite
  • Temporary
  • 45.00 - 47.00 USD / Hourly
  • We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
  • 2025-09-30T17:49:05Z
IT Director
  • San Juan Capistrano, CA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
  • 2025-09-19T21:28:46Z