<p>We are looking for an Accounts Payable Clerk to join our team in Anaheim, California. This role is ideal for someone who thrives in a fast-paced environment and has a keen eye for detail. As part of our manufacturing industry operations, you will play a key role in ensuring accurate invoice processing and maintaining vendor relationships. This is a long-term contract position.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of invoices daily, ranging from 50-75 entries.</p><p>• Perform detailed checks to ensure invoice accuracy and proper coding.</p><p>• Conduct check runs, applying 3-way matching principles to reconcile discrepancies.</p><p>• Manage accounts payable aging reports and resolve outstanding issues with vendors.</p><p>• Research and address vendor inquiries to maintain positive relationships.</p><p>• Utilize Acumatica software for invoice entry and financial tracking.</p><p>• Maintain organized vendor files and ensure compliance with company procedures.</p><p>• Collaborate with team members to streamline accounts payable processes.</p><p>• Prepare reports and summaries as required for management review.</p><p>• Ensure all financial records are accurate and up-to-date.</p>
<p>We are looking for a detail-oriented HR Administrative Clerk to join our team on a contract basis in Carson, California. In this role, you will support the Human Resources department by managing administrative tasks, maintaining personnel records, and assisting with employee-related projects. This position offers a dynamic work environment where you will interact with visitors, employees, and applicants while ensuring HR processes run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist employees, visitors, and job applicants with inquiries and HR-related needs.</p><p>• Maintain personnel records in compliance with company policies, including file retention standards.</p><p>• Monitor and document employee call-ins, compiling accurate reports.</p><p>• Enter, review, and update employee data, including onboarding paperwork and information.</p><p>• Create, modify, and distribute company ID badges for employees and visitors.</p><p>• Support onboarding and offboarding processes, ensuring all required tasks are completed.</p><p>• Track interview schedules, job offers, and employee start dates to facilitate a seamless recruitment process.</p><p>• Assist in organizing job fairs by preparing flyers, signage, and coordinating event logistics.</p><p>• Execute additional administrative duties and HR-related projects as assigned.</p>
We are looking for an Accounts Payable Clerk to join our team in Irvine, California. This role involves managing invoice processing, payment schedules, and supporting various accounting functions with accuracy and efficiency. The ideal candidate will possess a solid understanding of bookkeeping principles and demonstrate excellent organizational skills.<br><br>Responsibilities:<br>• Verify supplier invoices against purchase orders and received goods to ensure accuracy.<br>• Input invoice data into accounting software and maintain detailed records of transactions.<br>• Support monthly financial closings by preparing accrual batches and reconciling accounts payable.<br>• Select invoices for payment and prepare weekly check runs, ensuring payments align with cash flow needs.<br>• Process expense reports by cross-checking receipts and preparing payments accordingly.<br>• Prepare and execute wire transfers and other payment methods with appropriate approvals.<br>• Maintain a detailed and up-to-date cash log to track transactions.<br>• File completed accounts payable checks and reports systematically for easy access.<br>• Assist with year-end audit preparations by providing necessary documentation and support.<br>• Adhere to internal controls and accounting standards to ensure compliance.
We are looking for a skilled Document Controller to join our team in Los Angeles, California. In this long-term contract role, you will play a pivotal part in managing and organizing project documentation for both capital and non-capital initiatives. This position offers an opportunity to ensure compliance with document archiving standards and support the seamless retrieval and maintenance of critical records.<br><br>Responsibilities:<br>• Implement and oversee electronic document archiving procedures to support ongoing and completed projects.<br>• Organize and maintain project files, ensuring they align with established naming and directory conventions.<br>• Assist team members and consultants in locating and retrieving necessary documents from digital archives.<br>• Conduct quality control checks on digital files to verify their completeness, legibility, proper orientation, and adherence to naming conventions.<br>• Scan historical hard copy documents into digital formats and store them in designated folders according to client-provided file structures.<br>• Take ownership of maintaining and organizing as-built drawings, design drawings, standard drawings, and closeout documents in compliance with established policies.<br>• Collaborate with project teams, contractors, consultants, and IT staff to facilitate document onboarding and project closeout processes.<br>• Ensure smooth transfer of project documentation from project management systems to final repositories.<br>• Perform additional tasks and responsibilities as assigned to support project needs.
<p>Robert Half is looking for a dedicated and detail-oriented Data Entry Clerk to join our team on a long-term contract basis. This position is part time 8am-12pm, Monday-Friday in Fullerton, California, and will support the legal department in managing critical data and documentation. You must be a Spanish speaker. </p><p><br></p><p>Responsibilities:</p><p>• Accurately input and update information into databases and systems.</p><p>• Perform numeric and alphanumeric data entry tasks with a high level of precision.</p><p>• Organize and maintain electronic and physical records as required.</p><p>• Scan documents and ensure proper digital storage and categorization.</p><p>• Assist with typing and formatting reports, documents, and other materials.</p><p>• Utilize computer systems efficiently to manage and process large volumes of information.</p><p>• Provide support in handling Spanish-language documents and data, if applicable.</p>
<p>Our client, a corporate office with ties to the entertainment industry, is looking for a Data Entry clerk on a contract to hire basis. You will be responsible for data entry into Excel and answering phone calls from clients. Strong attention to detail and accurate typing skills are required for this position. Robert Half is looking for a team player with a strong work ethic and positive attitude. Someone who can occasionally handle a difficult member on the phone with the ability to work well under pressure will do well in this role! This is a contract to hire position and the hours are 8am-5pm. Our client offers free lunches, full benefits, and a supportive office environment. Pay is $23-$26/hr.</p>
<p>A logistics and distribution company in Fallbrook is seeking a reliable <strong>Data Entry Clerk</strong> to support operational accuracy and recordkeeping. This role is ideal for someone who enjoys detail-oriented work and understands the importance of clean data in supporting business decisions. You will be responsible for entering, updating, and maintaining accurate information across internal systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter high volumes of data accurately and efficiently</li><li>Review and verify information for accuracy and completeness</li><li>Maintain databases, spreadsheets, and tracking systems</li><li>Identify and correct discrepancies or errors</li><li>Assist with reporting and documentation</li><li>Maintain confidentiality of sensitive information</li><li>Support administrative and operations teams as needed</li></ul>
We are looking for a dependable and detail-oriented Receptionist/Office Administrator to join our team in Torrance, California. In this contract to permanent position, you will play a key role in managing daily office operations while contributing to a collaborative and dynamic work environment. This role is ideal for someone who is adaptable, eager to learn, and capable of handling a variety of administrative tasks efficiently.<br><br>Responsibilities:<br>• Accurately take and process customer orders while maintaining professionalism.<br>• Organize and maintain physical and digital filing systems to ensure easy access to records.<br>• Provide comprehensive administrative and clerical support across various departments.<br>• Assist the accounting team with basic accounts payable tasks and related responsibilities.<br>• Perform data entry, maintain records, and prepare necessary documents.<br>• Handle inbound calls using a multi-line phone system and ensure effective communication.<br>• Support team members with day-to-day operational needs and special projects.<br>• Manage receptionist duties, including greeting visitors and maintaining a welcoming office atmosphere.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Rancho Cucamonga, California. This position offers an opportunity to work in a dynamic non-profit organization, where you’ll play a crucial role in delivering exceptional service and ensuring smooth administrative operations. The role involves handling customer inquiries, managing billing processes, and supporting various departmental tasks.<br><br>Responsibilities:<br>• Input and update customer account details, service records, comments, and payment information using computer systems.<br>• Process credit card transactions, manage billing data, and finalize consumption reports.<br>• Review preliminary billing ledgers to ensure accuracy and perform nightly system updates.<br>• Respond to customer inquiries regarding billing practices, rates, and service requests, including account activation and termination.<br>• Prepare reminders for overdue accounts, issue past-due notices, and coordinate service disconnections for non-payment.<br>• Assist customers in navigating online payment and usage portals, offering guidance on features such as autopay, paperless billing, and meter usage analysis.<br>• Generate service orders for field technicians and maintain detailed records of completed tasks.<br>• Conduct administrative duties, such as drafting letters and memos, managing files, and sorting mail.<br>• Provide backup support to other department staff and cross-train in billing processes.<br>• Address general inquiries about organizational programs and procedures, and assist visitors with check-in processes.
Summary:<br><br>We are seeking a reliable and detail-oriented Bilingual Spanish Receptionist for a small law firm. This permanent position works Monday through Friday, 9am–5pm (with a one-hour lunch), and is responsible for maintaining excellent client service and ensuring smooth front office operations. The role requires in-person attendance, with parking provided and a smart casual dress code.<br><br>Responsibilities:<br><br>Monitor the main phone line (RingCentral platform) and direct calls appropriately in both English and Spanish<br>Greet and assist clients and visitors<br>Monitor and respond to general firm email inbox<br>Handle administrative tasks including distributing mail, filing, copying for case handlers, and other tasks as assigned<br>Support daily office organization and maintain a detail oriented environment<br>Qualifications:<br><br>Fluent in both Spanish and English (spoken and written)<br>Experience with phone systems; prior RingCentral use a plus<br>Basic administrative skills and proficiency in Microsoft Office<br>Strong attention to detail, organizational skills, and a detail oriented demeanor<br>Prior experience in a law firm or similar detail oriented environment is preferred
Responsibilities & Duties:<br>Run our reception desk/front office, including:<br>Greet and create a welcoming front-office experience for staff, visitors, and our community.<br>Greet and direct vendors and freight deliveries.<br>Answer phone calls.<br>Enforce guest sign-in procedures and facilitate the HQ tour.<br>Office/Administrative<br>Assist with various office administration tasks (filing, supply ordering, restocking, inventory, and supplies organization).<br>Ensure the office space is organized and well-stocked.<br>Order food and supplies for meetings and team events.<br>Assist People Operations (HR) with onsite event logistics, recruitment scheduling, and candidate experience.<br>Assist the Operations team with ad-hoc office, administrative, or analytics tasks.<br>Shipping & Receiving<br>Receive mail and deliveries, and track items in our inventory software.<br>Ship packages and drop-off/pick-up at the post office, FedEx, or UPS.<br>Project Management<br>Manage 3rd party contractors, responsible for both budget and timeline<br><br>Required Skills and Qualifications:<br>Associate's or Bachelor’s degree.<br>Excellent verbal and written communication skills across various platforms.<br>Proven ability to pick up new technologies.<br>Proficient with Microsoft Office (emphasis on Word, PowerPoint, and Excel).<br>Ability to work on-site in El Segundo 5 days a week.<br>Desired Skills and Qualifications:<br>Eager to work in a fast-paced startup environment with a proactive and collaborative attitude.<br>A no-task-is-too-small mindset.<br>Resourceful, with keen ability to anticipate needs and take initiative to fill gaps.<br>Prior internship or work experience in office administration, food service, events, or hospitality.<br>Hands-on project examples outside of the classroom, such as extracurricular projects, clubs, or personal projects.
We are looking for a detail-oriented and organized Receptionist to join our team in Torrance, California. In this Contract to permanent position, you will play a vital role in ensuring smooth front desk operations and providing excellent customer service. This role requires strong communication skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department promptly.<br>• Manage a multi-line phone system, answering inbound calls and transferring them as needed.<br>• Handle switchboard operations efficiently for phone systems with 1 to 10 lines.<br>• Provide accurate information to callers and resolve basic inquiries in a courteous manner.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Assist with administrative tasks such as scheduling appointments or managing mail.<br>• Ensure confidentiality and a high standard of conduct when handling sensitive information.<br>• Communicate effectively with team members and external clients to support daily operations.
<p>Robert Half is partnering with a great company located in Irvine, CA! They are looking for a temp to hire Receptionist! </p><p><br></p><p>Responsibilities:</p><p>• Greets and direct visitors to office areas and conference rooms</p><p>• Politely answer, screens, and directs phone calls</p><p>• Scan and distribute mail correspondence to appropriate parties </p><p>• Schedules meetings and appointments</p><p>• Orders office supplies, and maintains inventory of supply room</p><p>• Maintain an orderly, clean, and stocked kitchen and break room.</p><p>• Orders lunch for events, as needed</p><p>• Makes travel arrangements and create detailed travel itineraries for international and domestic travel </p><p>• Maintains office filing system</p><p>• Acts as the point of contact between executives at the various business interests and internal/external clients</p><p>• Organizes and plans Calendaring of conference rooms</p><p>• Organizes and coordinates regional employee training, employee appreciation events, and regional events such as picnics and holiday parties </p><p>• Maintains RSVPs and booking appointments for company events</p><p>• Occasionally runs errands for supplies or dropping off mail, as needed</p><p>• Completes and submits expense reports for regional staff</p><p>• Prepares and composes correspondence that may be confidential</p><p>• Assists Human Resources, Payroll, and IT, and Estimating departments with administrative duties as needed</p><p><br></p><p>Qualifications: </p><p>• High School Diploma required</p><p>• Reliable transportation and a valid driver's license</p><p>• 3-5 year of experience as an administrative assistant with client facing experience</p><p>• Requires excellent communication and interpersonal skills, including verbal and written communication.</p><p>• Must have excellent computer skills utilizing, Excel, Word, PowerPoint, Outlook.</p><p>• The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong administrative and organizational skills, with the ability to maintain a realistic balance among multiple priorities.</p><p>• The Front Desk Administrator will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times while handling a wide variety of activities and confidential matters with discretion. It is essential to have a positive, friendly, and professional attitude. </p><p>• Must be able to work with and interact with employees throughout the organization.</p><p>• Ability to solve practical problems by analyzing information.</p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a Front Desk Coordinator to join our team in Santa Monica, California. As the welcoming face of the clinic, you will play a vital role in ensuring smooth operations while delivering exceptional customer service to patients and visitors. This Contract to permanent position offers an exciting opportunity to contribute to a detail-oriented, patient-focused environment.<br><br>Responsibilities:<br>• Greet patients and visitors with courtesy and ensure a positive first impression.<br>• Complete patient check-in and check-out processes, verifying demographic, insurance, and referral details.<br>• Communicate clearly with patients about appointments, treatment schedules, authorizations, and financial obligations.<br>• Manage appointment scheduling, confirmations, and updates with accuracy and efficiency.<br>• Facilitate communication between patients, therapists, and insurance providers as required.<br>• Collect copays and payments while adhering to confidentiality and compliance standards.<br>• Maintain accurate patient records within the electronic medical system.<br>• Assist with clinic flow by anticipating scheduling needs and addressing delays or changes proactively.<br>• Uphold clinic policies and standards to ensure consistency and quality.<br>• Provide administrative support and assist with operational tasks as needed.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for an attentive and resourceful Customer Service Representative to join our team in City of Industry, California. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships. If you thrive in a fast-paced environment and enjoy providing exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email with professionalism and clarity.<br>• Assist in resolving customer concerns and escalating issues when necessary.<br>• Support the collections process, with training provided as needed.<br>• Maintain accurate and detailed records of customer interactions.<br>• Collaborate with team members to improve service delivery and meet customer needs.<br>• Ensure timely follow-up on pending customer requests.<br>• Communicate effectively with clients to provide updates and necessary information.<br>• Contribute to a positive team environment by sharing insights and feedback.<br>• Uphold company standards and policies in all interactions.
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This is a 100% onsite, Contract to permanent position offering a great opportunity to grow within the organization. The role involves handling inbound calls, assisting customers with inquiries, and providing resolutions to warranty or dispute-related issues.<br><br>Responsibilities:<br>• Manage inbound customer calls professionally and efficiently, ensuring excellent service delivery.<br>• Address customer inquiries related to products, services, warranties, and disputes.<br>• Document customer interactions accurately within the system to maintain clear records.<br>• Collaborate with team members to resolve complex customer concerns when required.<br>• Learn and apply knowledge of furniture-related products and services to assist customers effectively.<br>• Utilize Microsoft Office Suite and other tools to support daily operations.<br>• Follow company protocols and maintain a business casual dress code while onsite.<br>• Participate in training sessions to enhance customer service skills and adapt to company-specific processes.<br>• Ensure customer satisfaction by maintaining a positive and helpful attitude in all interactions.
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
