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19 results for Customer Service Associate in Los Angeles, CA

Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-04-07T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 20 - 22 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
  • 2026-04-18T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 23 - 26 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
  • 2026-04-18T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry.<br><br>Responsibilities:<br>• Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction.<br>• Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates.<br>• Utilize multiple internal systems to deliver accurate and consistent service throughout the day.<br>• Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement.<br>• Participate in special projects as assigned, contributing to team and organizational goals.<br>• Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues.<br>• Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail.<br>• Collaborate with team members and other departments to meet customer needs and resolve complex cases.<br>• Handle mandatory overtime when requested to meet operational demands.
  • 2026-04-17T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-04-07T00:00:00Z
Customer Service Representative
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 21.85 - 23 USD / Hourly
  • <p>We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F.</p><p><br></p><p>Responsibilities:</p><p>• Utilize city-specific software to access, update, and manage customer account information and service requests.</p><p>• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.</p><p>• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.</p><p>• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.</p><p>• Maintain accurate records and documentation related to customer interactions and service transactions.</p><p>• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.</p><p>• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.</p><p>• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.</p><p>• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.</p><p>• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.</p>
  • 2026-04-17T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-04-07T00:00:00Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email with professionalism and efficiency.<br>• Process customer orders accurately, ensuring all details are entered into the system correctly.<br>• Address and resolve customer concerns, providing solutions or escalating issues when necessary.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to ensure timely order fulfillment and problem resolution.<br>• Handle both inbound and outbound calls to support customer needs and follow-up on inquiries.<br>• Document customer interactions and maintain records for reference and quality assurance.<br>• Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
  • 2026-04-15T00:00:00Z
Customer Support Specialist
  • Redondo Beach, CA
  • onsite
  • 20 - 22 USD / Hourly
  • We are looking for a success-driven and knowledgeable Customer Support Specialist to join our team in Redondo Beach, California. In this role, you will provide exceptional support to customers, focusing on electric bikes and ensuring their satisfaction with our products and services. This is a fantastic opportunity to combine your expertise in e-bikes with a customer-oriented mindset in a fast-paced and innovative environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Provide expert advice and solutions to customers regarding e-bike functionality, features, and troubleshooting.<br>• Assist customers in resolving connectivity issues and other technical challenges with their e-bikes.<br>• Maintain accurate and detailed records of customer interactions and resolutions in the system.<br>• Collaborate with internal teams to address and resolve customer concerns effectively.<br>• Guide customers through the purchasing process, offering support with product selection and order placement.<br>• Stay up-to-date on the latest e-bike technologies and company offerings to provide accurate information.<br>• Deliver exceptional customer service, ensuring a positive experience at every touchpoint.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.<br>• Work efficiently in a dynamic environment, balancing multiple tasks and priorities.
  • 2026-04-17T00:00:00Z
Office Service Associate
  • Santa Monica, CA
  • onsite
  • Temporary
  • 19 - 20 USD / Hourly
  • <p>We are looking for a skilled Office Service Associate to join our team on a contract basis in Santa Monica, California. In this role, you will provide essential office services, including managing reprographics, mail handling, and document scanning in both digital and physical formats. This position is an excellent opportunity for individuals who are detail-oriented and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Operate and maintain office equipment to handle photocopying, scanning, and document reproduction tasks.</p><p>• Manage incoming and outgoing mail, ensuring accurate and timely distribution.</p><p>• Digitize physical documents by scanning and organizing them into digital formats.</p><p>• Provide support with hospitality services, such as setting up conference rooms and managing event logistics.</p><p>• Respond to calls on a multi-line phone system, directing inquiries to the appropriate department.</p><p>• Maintain a clean and organized workspace to ensure efficient operations.</p><p>• Collaborate with team members to ensure seamless delivery of services across various office functions.</p><p>• Monitor and restock office supplies to support daily operations.</p><p>• Assist with audio/visual equipment setup for meetings and presentations, as needed</p>
  • 2026-04-14T00:00:00Z
Medical Billing Support Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary
  • 24.96 - 31.19 USD / Hourly
  • <p>The Medical Billing Support Services Associate I coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures. Position also performs a variety of duties which may include reviewing overpayments, credits and recoupments. Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments. This role is a Hybrid Remote role. Candidate must live with in Los Angeles County. </p><p>Essential Duties:</p><p>• Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process.</p><p>• Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution.</p><p>• Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor.</p><p>• Reverses balance to credit or debit if charges were improperly billed.</p><p>• Contacts insurance carriers as necessary to determine correct payment application.</p><p>• Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer.</p><p>• Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner.</p><p>• Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process.</p><p>• Communicates issues related to payment posting and refunds from payers to management.</p><p>• Updates correct payer and resubmits claims to the payers.</p><p>• Consistently meets/exceeds productivity and quality standards.</p><p>• Cross trained and performs billing processes such as charge entry, insurance verification of eligibility and ensuring correct payer is billed, reviewing, and resolving billing edits from worklists.</p><p>• Cross trained and performs customer service duties as such as answering patient phone calls, patient email inquiries or division email inquiries related to patient balances.</p><p>• Contacting insurance payers on behalf of the patient and or with the patient on the call to resolve patient responsibility concerns. Review and resolve self-pay credit balances.</p><p>• Special projects assigned by leadership for example annual audits, escheatment reviews, payer projects, compliance monthly audits.</p><p>• Special billing and collections for LOAs.</p><p>• Special billing and collections for Case Rates.</p><p>• Special billing and collections for Embassy Services.</p><p>• Performs other related duties as assigned by management team.</p>
  • 2026-04-03T00:00:00Z
Office Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19 - 20 USD / Hourly
  • We are looking for an Office Services Associate to join our team on a contract basis in Los Angeles, California. In this role, you will provide essential back-office support, including copy and mail services, while maintaining high standards of customer service and operational efficiency. This position offers a dynamic environment where attention to detail and strong organizational skills are key to success.<br><br>Responsibilities:<br>• Handle reprographics and mail services in both physical and digital formats, ensuring timely and accurate completion of tasks.<br>• Follow established procedures to prioritize and manage workflow effectively, meeting deadlines and client expectations.<br>• Perform quality assurance checks on completed work to maintain high standards of service.<br>• Troubleshoot basic equipment issues and coordinate with supervisors or clients to resolve any operational challenges.<br>• Load and maintain office machinery with necessary supplies such as paper and toner, ensuring uninterrupted functionality.<br>• Maintain accurate logs for all office services activities, ensuring proper documentation and tracking.<br>• Assist with breakroom and conference room cleanup, promoting a tidy and organized workplace.<br>• Adhere to company policies as well as client-specific site policies to ensure compliance and professionalism.<br>• Provide exceptional customer service to enhance client relationships and satisfaction.<br>• Lift and transport materials up to 50 lbs. as needed to support operational requirements.
  • 2026-03-23T00:00:00Z
Office Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19 - 20 USD / Hourly
  • <p>We are looking for a proactive and detail-oriented Office Services Associate to join our team in Century City, California. This contract position involves supporting daily office operations, including light reprographics tasks, facilities management, and hospitality services. The ideal candidate will possess strong communication skills, technical aptitude, and a willingness to take initiative while maintaining a high standard of accuracy and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Perform light reprographics tasks such as scaling Excel spreadsheets, three-hole punching, adding tabs, and handling simple print jobs.</p><p>• Operate Canon machines efficiently and ensure all print jobs meet quality standards.</p><p>• Assist with office facilities support, including hanging picture frames, setting up conference rooms, conducting visual inspections, and coordinating service requests.</p><p>• Provide hospitality services, including reception coverage, making coffee, setting up visitor offices, and maintaining conference rooms.</p><p>• Troubleshoot minor technical issues with office equipment and escalate when necessary.</p><p>• Maintain logs and records for office operations to ensure smooth workflow and compliance with procedures.</p><p>• Communicate proactively with team members and clients to address needs and resolve issues promptly.</p><p>• Take initiative to identify and address potential problems before they escalate.</p><p>• Ensure the office environment is organized and maintained to a high standard at all times.</p><p>• Support additional tasks as needed, such as distributing faxes and scanning documents.</p>
  • 2026-04-17T00:00:00Z
Office Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary
  • 15.8365 - 18.337 USD / Hourly
  • Position summary<br>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed.<br><br>Job qualifications<br>- High school diploma or equivalent.<br>- Minimum 1 year office services experience preferably in a legal banking or large corporate environment.<br>- Skilled in the use of mail phone email digital reprographics and mail equipment.<br>- Familiar with general back office procedures to meet and maintain client satisfaction.<br>- Proven customer service skills are required in order to create maintain and enhance customer relationships.<br>- Good written and verbal communication skills including professional telephone and email etiquette.<br>- Attention to detail with good organizational skills.<br>- Must be able to meet deadlines and complete all projects in a timely manner.<br>- Ability to handle sensitive and/or confidential documents and information.<br>- Able to make independent decisions that conform to business needs and policy.<br>- Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level.<br>- Must work well in a team environment.<br>- Must be able to interact effectively with multi-functional and diverse backgrounds.<br>- Ability to work in a fast-paced environment.<br>- Must be self-motivated with positive can-do attitude.
  • 2026-04-09T00:00:00Z
Office Services Associate
  • Newport Beach, CA
  • onsite
  • Temporary
  • 20 - 21 USD / Hourly
  • We are looking for a dedicated Office Services Associate to join our team in Newport Beach, California. This is a Contract position that involves delivering essential office support services in a calm, detail-oriented environment. You will play a key role in maintaining day-to-day office operations, ensuring a welcoming atmosphere, and providing exceptional service to clients and staff.<br><br>Responsibilities:<br>• Greet clients and visitors, ensuring a positive first impression.<br>• Prepare and distribute daily bulletins to keep the office informed.<br>• Restock pantry and supply closets to maintain a well-equipped workspace.<br>• Assist with opening doors and addressing basic office needs.<br>• Perform light reprographic tasks, with more extensive work sent offsite.<br>• Ensure common areas are clean, organized, and presentable.<br>• Provide general administrative support to attorneys and secretaries as needed.<br>• Coordinate with remote support teams for additional tasks and assistance.<br>• Adapt to new office systems and processes with provided training.
  • 2026-04-15T00:00:00Z
Office Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19 - 20 USD / Hourly
  • <p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics, mail services, and intake tasks following established procedures.</p><p>• Monitor and maintain job logs to ensure accurate documentation of all office services activities.</p><p>• Communicate effectively with supervisors and clients regarding job progress and deadlines.</p><p>• Troubleshoot basic equipment issues and ensure machines are stocked with necessary supplies like paper and toner.</p><p>• Prioritize and manage workflow to meet deadlines and maintain high-quality standards.</p><p>• Conduct Quality Assurance checks on completed tasks to ensure accuracy and compliance.</p><p>• Follow company and client policies while using resources efficiently.</p><p>• Handle sensitive and confidential documents with care and discretion.</p><p>• Lift and transport items up to 50 pounds regularly as part of daily tasks.</p><p>• Collaborate with team members and contribute to a positive and productive work environment.</p>
  • 2026-04-07T00:00:00Z
Office Services Associate
  • Irvine, CA
  • onsite
  • Temporary
  • 19 - 20 USD / Hourly
  • <p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed.</p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p>
  • 2026-04-10T00:00:00Z
Bilingual Spanish Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19 - 21 USD / Hourly
  • <p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&amp;R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
  • 2026-04-09T00:00:00Z
Contact Center Operations Analyst
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.47 - 24.86 USD / Hourly
  • We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration.<br><br>Responsibilities:<br>• Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations.<br>• Oversee user account management, permissions, and system settings to ensure proper access and functionality.<br>• Monitor system performance and address operational issues promptly to maintain efficiency.<br>• Analyze campaign performance and escalate concerns to relevant teams as needed.<br>• Resolve technical issues related to call flows and integrated platforms.<br>• Perform system hygiene tasks, including cleanup and updates to configurations.<br>• Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities.<br>• Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards.<br>• Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges.<br>• Document system configurations, call flows, and campaign settings for future reference and training purposes.
  • 2026-04-15T00:00:00Z