We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction.<br>• Provide detailed information about products and services to help customers make informed purchasing decisions.<br>• Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets.<br>• Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns.<br>• Build and maintain strong relationships with customers to encourage repeat business and referrals.<br>• Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing.<br>• Record and maintain accurate sales transactions and prepare reports on sales performance as required.<br>• Collaborate with team members to deliver seamless customer service and support shared sales strategies.
<p>We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.</p><p>• Convert approved quotes into invoices and oversee deposit collection with confirmation.</p><p>• Maintain thorough documentation by consistently following up on open quotes and invoices.</p><p>• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.</p><p>• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.</p><p>• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.</p><p>• Support inventory tracking and shipping documentation to ensure timely deliveries.</p><p>• Handle inbound and outbound calls with a focus on delivering exceptional customer service.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in providing exceptional service to our clients by managing both inbound and outbound communication. This is an excellent opportunity for individuals who are passionate about delivering solutions and enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to approximately 10 inbound calls per day, addressing customer inquiries and resolving issues efficiently.</p><p>• Conduct between 30 to 80 outbound calls daily after completing training, ensuring timely follow-ups with clients.</p><p>• Provide customers with next-step instructions and follow-up links as needed.</p><p>• Accurately enter and update customer orders using the Salesforce platform.</p><p>• Maintain detailed records of interactions and transactions to ensure data accuracy.</p><p>• Collaborate with team members to improve processes and enhance the overall customer experience.</p><p>• Stay informed about company products and services to provide knowledgeable assistance.</p><p>• Handle customer concerns with professionalism and escalate complex issues when necessary.</p><p>• Meet or exceed performance metrics related to call handling and customer satisfaction.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
<p>POSITION SUMMARY</p><p>The Customer Service Representative is responsible for interfacing with customers prior to and/or after sale. Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>The essential functions include, but are not limited to the following:</p><p>· Answer phones in a courteous and friendly manner; greet walk in customers, vendors and partners</p><p>· Process orders for equipment and parts</p><p>· Respond to Customer sales inquiries, shipping dates, BOL confirmation via electronic correspondence (email)</p><p>· Handle cancellations or changes in sales orders and communicate the changes with Operation Supervisor and/or related departments to ensure orders can be produced to meet shipping requirements (truck loads)</p><p>· Prepare shipping documents such as export papers and commercial invoices</p><p>· Responsible for logistics; Partner with logistics carrier and obtain freight quotes to minimize cost without jeopardizing quality and delivery of orders</p><p>· Reviewing freight invoices against quotes and sales orders for proper billing. Submit freight packet to Accounts Payable for payment processing</p><p>· Support outside sales; contracts, communication (literature), new product introduction etc.</p><p>· Other projects as assigned and any other task as deemed necessary by Supervisor</p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for an experienced and dedicated Customer Service Representative to join our team in Glendora, California. In this Contract to permanent position, you will act as the vital connection between our medical community customers and internal departments, ensuring seamless communication and providing exceptional service. This position offers the opportunity to work in a collaborative environment, learn about a diverse product line, and contribute to company-wide initiatives.<br><br>Responsibilities:<br>• Handle high volumes of incoming calls related to orders, inquiries, and payments with professionalism and efficiency.<br>• Monitor inventory levels, shipping timelines, and customer priorities to ensure a strategic approach to service delivery.<br>• Maintain and update customer information in the company’s Customer Relationship Management and Oracle JD Edwards software systems.<br>• Collaborate with various departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, and Shipping to provide comprehensive support.<br>• Serve as a backup for processing international orders as needed.<br>• Assist in completing company-wide projects and initiatives to support organizational goals.
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization.<br><br>Responsibilities:<br>• Welcome customers and visitors at the door and ensure their needs are promptly addressed.<br>• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.<br>• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.<br>• Organize and file job jackets systematically in the designated filing cabinets.<br>• Create production tickets, including box specifications, load tags, and additional copies required for production processes.<br>• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.<br>• Track and log all completed backend tasks and sales orders to ensure proper documentation.<br>• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.<br>• Utilize Microsoft Excel and Word for data entry and reporting purposes.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
We are looking for a dedicated Member Services Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a vital role in assisting members with their financial needs while delivering exceptional service and personalized solutions. This role requires a proactive approach to account management, sales, and operational tasks, ensuring a seamless member experience.<br><br>Responsibilities:<br>• Assist members in opening, managing, and closing a variety of accounts, including consumer and business accounts.<br>• Process financial transactions with accuracy and efficiency while maintaining high service standards.<br>• Address member inquiries and resolve issues, escalating complex matters with thoughtful recommendations as needed.<br>• Maintain precise and up-to-date account information in internal systems.<br>• Identify opportunities to offer additional financial products and services tailored to member needs.<br>• Meet or exceed individual performance goals in both service and sales metrics.<br>• Manage cash operations, including balancing, replenishing funds, and adhering to policy guidelines.<br>• Perform transactions requiring higher approval levels, such as check negotiations within authorized limits.<br>• Ensure compliance with regulatory standards and internal policies through regular training and adherence.<br>• Travel to nearby branch locations to provide operational and service support when required.
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
<p>We are looking for a detail-oriented Data Entry / Sales Support specialist to join our team in Redondo Beach, California. In this role, you will contribute to the efficient handling of sales-related processes while ensuring accurate and timely communication with customers and internal teams. This is a Contract to permanent position, offering the opportunity to grow within a dynamic wholesale distribution company. Must have strong excel skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and review purchase orders and sales orders to ensure accuracy and compliance.</p><p>• Submit item setup information to customers in an organized and timely manner.</p><p>• Evaluate and manage images and website copy sheets for quality and consistency.</p><p>• Collaborate with internal teams to maintain seamless communication and workflow.</p><p>• Support the sales team by addressing inquiries and providing necessary documentation.</p><p>• Utilize ERP and CRM systems to streamline operations and manage customer data.</p><p>• Assist in auditing sales data to ensure alignment with company standards.</p><p>• Handle inbound customer calls and provide prompt resolutions to issues.</p><p>• Create and update billing and financial records as needed.</p><p>• Maintain a proactive approach to identifying and solving potential process inefficiencies.</p>
<p>We are looking for a diligent and detail-oriented Billing / Administrative Support to join our team in Long Beach, California. In this Contract to permanent position, you will play a key role in supporting the billing operations within the Behavioral Health program, ensuring compliance with Department of Mental Health requirements. This is an excellent opportunity to contribute to a dynamic organization in the social care sector while leveraging your administrative and billing expertise.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with billing processes for the mental health component of the Behavioral Health program, ensuring accuracy and timely submissions.</p><p>• Collaborate closely with the Billing Director to meet Department of Mental Health billing standards and deadlines.</p><p>• Maintain and organize sensitive patient information with the highest level of confidentiality.</p><p>• Perform data entry tasks to ensure accurate documentation and record-keeping.</p><p>• Scan and organize files efficiently to support administrative processes.</p><p>• Provide back-office support for billing operations, contributing to a streamlined workflow.</p><p>• Utilize advanced Microsoft Excel skills to manage and analyze billing data effectively.</p><p>• Communicate clearly and professionally in English, both verbally and in writing, to address billing inquiries.</p><p>• Ensure compliance with organizational confidentiality policies when accessing or handling patient information.</p><p><br></p><p><strong>Benefits:</strong> Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>