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2 results for Sales Assistant in Lombard, IL
- Chicago, IL
- onsite
- Temporary
- 24 - 26 USD / Hourly
- <p>We are looking for a detail-oriented Sales Operations Specialist to join our team on a contract basis in Chicago, Illinois. This role plays a vital part in supporting sales processes and ensuring seamless customer interactions. The ideal candidate will be adept at managing the order lifecycle while maintaining high standards of accuracy and communication. The position pays between $24-26/hr - with a permanent salary target of $55,00-65,000. </p><p><br></p><p><strong>In-House Sales Operations & Customer Support</strong></p><ul><li>Provide frontline customer support via phone and email for customers, distributors, and internal sales teams.</li><li>Support lead handling and progression, connecting customers with the appropriate internal teams when needed.</li><li>Support the full order lifecycle, including order receipt, review, entry, acknowledgement, changes, and follow-up.</li><li>Enter, validate, and maintain customer orders in SAP or similar ERP systems, ensuring accuracy in pricing, quantities, delivery dates, and customer master data.</li><li>Communicate order confirmations, backorder notifications, and delivery updates to customers and internal stakeholders.</li><li>Escalate urgent or sensitive issues appropriately, recognizing the critical nature of medical device supply.</li><li>Monitor order status, backorders, and partial shipments and proactively communicate delays.</li></ul><p><strong> </strong></p><p><strong>Operational & Financial Support</strong></p><ul><li>Develop a working understanding of customer fulfillment rate, on-time delivery, and service-level performance.</li><li>Build knowledge of inventory concepts such as stock availability, allocation, and backorder management.</li><li>Support invoicing and billing processes, ensuring alignment between orders, shipments, and invoices.</li><li>Assist with pricing discrepancies, credits, returns, and related corrections.</li><li>Understand how invoicing accuracy supports revenue recognition and aging reports.</li></ul><p><strong> </strong></p><p><strong>Quality & Compliance Support</strong></p><ul><li>Collaborate with Quality and Regulatory teams to support complaint handling, documentation, and corrective actions.</li><li>Follow quality procedures and SOPs aligned with medical device and regulated industry requirements.</li><li>Support initiatives related to traceability, documentation accuracy, and customer feedback.</li></ul><p><br></p>
- 2026-03-31T00:00:00Z
- Schaumburg, IL
- onsite
- Permanent
- 90000 - 100000 USD / Yearly
- <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job description</u></strong></p><ul><li>Accounts payable set up purchase orders, enter invoices, obtain approvals from project managers, follow up on problem invoices/vendor credits. Collate invoice with checks. Maintain subcontractors certificates of insurance</li><li>Enter weekly payroll in Sage & ADP, distribute reports to project managers for approval. Track time off, apprentice union raises</li><li>Assist with tracking cash flow and change order collection</li><li>Log, track all orders, deliveries, invoices and payments</li><li>Process sale and use/lease tax</li><li>Prepare budget entry in the online system</li><li>Service dispatch, billing, and collections. Provide customers with certificates of insurance</li><li>Order office supplies and equipmentMedical/Dental, 401k & time off</li></ul><p><br></p>
- 2026-03-06T00:00:00Z