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7 results for Sales Support in Lincolnshire, IL

Sales Operations Specialist

Chicago, IL
onsite
Temporary
24 - 26 USD / Hourly
We are looking for a detail-oriented Sales Operations Specialist to join our team on a contract basis in Chicago, Illinois. This role plays a vital part in supporting sales processes and ensuring seamless customer interactions. The ideal candidate will be adept at managing the order lifecycle while maintaining high standards of accuracy and communication. The position pays between $24-26/hr - with a permanent salary target of $55,00-65,000. In-House Sales Operations & Customer Support<ul><li>Provide frontline customer support via phone and email for customers, distributors, and internal sales teams.</li><li>Support lead handling and progression, connecting customers with the appropriate internal teams when needed.</li><li>Support the full order lifecycle, including order receipt, review, entry, acknowledgement, changes, and follow-up.</li><li>Enter, validate, and maintain customer orders in SAP or similar ERP systems, ensuring accuracy in pricing, quantities, delivery dates, and customer master data.</li><li>Communicate order confirmations, backorder notifications, and delivery updates to customers and internal stakeholders.</li><li>Escalate urgent or sensitive issues appropriately, recognizing the critical nature of medical device supply.</li><li>Monitor order status, backorders, and partial shipments and proactively communicate delays.</li></ul> Operational & Financial Support<ul><li>Develop a working understanding of customer fulfillment rate, on-time delivery, and service-level performance.</li><li>Build knowledge of inventory concepts such as stock availability, allocation, and backorder management.</li><li>Support invoicing and billing processes, ensuring alignment between orders, shipments, and invoices.</li><li>Assist with pricing discrepancies, credits, returns, and related corrections.</li><li>Understand how invoicing accuracy supports revenue recognition and aging reports.</li></ul> Quality & Compliance Support<ul><li>Collaborate with Quality and Regulatory teams to support complaint handling, documentation, and corrective actions.</li><li>Follow quality procedures and SOPs aligned with medical device and regulated industry requirements.</li><li>Support initiatives related to traceability, documentation accuracy, and customer feedback.</li></ul>
2026-03-31T00:00:00Z

Customer Service

Racine, WI
onsite
Temporary
19 - 19 USD / Hourly
BotJob Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.Key Responsibilities:<ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.Ready to make a difference? Apply today and help support our nonprofit’s community impact.
2026-04-09T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Woodridge, Illinois. In this role, you will be the primary contact for sales representatives and customers, ensuring seamless order management and exceptional service. This is a Contract to permanent position within the agriculture industry, offering an opportunity to grow and collaborate with a dynamic team. Responsibilities: • Serve as the first point of contact for customers and sales representatives, providing expert guidance on order processes. • Oversee the entire lifecycle of orders, including entry, vendor confirmations, tracking, claims, returns, and necessary adjustments. • Maintain accurate records and perform transactions using order management software and the company's B2B website. • Ensure the integrity of customer accounts throughout the year by managing orders, shipping details, pricing, and resolving claims. • Compile and distribute sales reports to sales representatives and customers upon request. • Communicate important deadlines and vendor updates to customers while fostering positive relationships with all stakeholders. • Handle high volumes of inbound and outbound calls, efficiently resolving customer inquiries and prioritizing tasks. • Offer solutions and recommendations to address customer issues and improve processes. • Support team members regularly and assist in other departments or special projects as needed. • Participate in system testing, provide training, and identify areas for improvement to enhance customer satisfaction.
2026-04-17T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Woodridge, Illinois. In this role, you will play a pivotal part in ensuring smooth order processing and outstanding customer support within the agriculture industry. This is a contract position with the potential for a permanent role, offering an excellent opportunity to develop your career while contributing to a dynamic and collaborative environment. Responsibilities: • Serve as the primary point of contact for sales representatives and customers, providing expert support throughout the order process. • Manage orders from initiation to completion, including entry, tracking, vendor confirmations, status updates, and handling claims or returns. • Execute daily transactions using the order management system and B2B platform to ensure accuracy and efficiency. • Maintain order integrity across customer accounts, addressing shipping, substitutions, pricing, and other related details. • Generate and distribute sales reports upon request, ensuring timely and accurate information delivery. • Communicate critical deadlines and vendor-related updates to customers to facilitate seamless operations. • Foster strong relationships with internal teams, vendors, and customers to promote collaboration and satisfaction. • Handle a high volume of inbound and outbound calls, resolving customer inquiries and prioritizing tasks effectively. • Provide backup support for team members and assist with special projects as needed. • Identify system issues and recommend enhancements to improve customer service and operational efficiency.
2026-04-17T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Contract / Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-04-17T00:00:00Z

Customer Service Representative

Joliet, IL
onsite
Temporary
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment. Responsibilities:• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.• Handle inbound and outbound calls with attention to detail and courtesy.• Process customer orders and maintain accurate records using Jonas Club Software.• Provide support with order entry tasks, ensuring all data is input correctly.• Collaborate with team members to address complex customer concerns and find effective solutions.• Maintain a thorough knowledge of company products and services to provide informed assistance.• Uphold a high standard of customer satisfaction by delivering exceptional service.• Adapt to changing priorities and manage multiple tasks simultaneously.• Follow business casual dress code guidelines to maintain a neat and appropriate appearance. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-04-17T00:00:00Z