<p>We are looking for a proactive Customer Service Supervisor to lead service operations within a healthcare environment in South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys guiding frontline teams, maintaining high service standards, and creating a responsive, customer-focused workplace. The role combines day-to-day operational oversight with staff coaching, quality monitoring, and close collaboration with facility stakeholders in a fast-moving setting.</p><p><br></p><p>Responsibilities:</p><p>• Direct the daily work of a team of approximately 15 to 20 employees supporting environmental and building services functions.</p><p>• Set priorities at the start of each shift, organize assignments, and make sure team members have the materials needed to complete their work effectively.</p><p>• Evaluate service quality through routine walkthroughs and inspections of patient-facing and public spaces, including restrooms and common areas.</p><p>• Coach employees on performance expectations, reinforce accountability, and provide ongoing training to strengthen team effectiveness.</p><p>• Respond to service-related concerns from internal departments and build strong working relationships across the hospital.</p><p>• Track output and workforce performance using productivity measures and operational reporting tools.</p><p>• Coordinate scheduling and staffing coverage to support consistent service delivery across assigned areas.</p><p>• Enforce safety, sanitation, hand hygiene, and infection prevention practices in accordance with facility standards.</p><p>• Support departmental goals by maintaining a visible leadership presence and stepping in as needed to keep operations running smoothly.</p>