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2 results for Reservation Specialist 3rd Shift in Lexington, KY

Sr. Customer Service Representative
  • Lexington, KY
  • onsite
  • Contract / Temporary to Hire
  • 14.50 - 15.00 USD / Hourly
  • <p>Robert Half is looking for an experienced Senior Customer Service Representative to join our team in Lexington, Kentucky. In this role, you will handle complex reservation requests and negotiations within the hospitality industry, ensuring customer satisfaction and adhering to client guidelines. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to the success of our clients.</p><p><br></p><p>Responsibilities:</p><p>• Manage extended-stay reservation requests to meet client needs and provide exceptional customer service.</p><p>• Evaluate client requirements to identify suitable hotel options that align with established guidelines.</p><p>• Conduct negotiations for long-term reservations, navigating challenges such as limited availability and tight deadlines.</p><p>• Secure competitive rates and discounts through partnerships with new and existing hotel vendors.</p><p>• Analyze market trends to identify opportunities for cost savings and optimization.</p><p>• Resolve client and hotel issues, including reservation adjustments, extensions, and early departures.</p><p>• Collaborate with internal teams to support network consolidation and ensure seamless service delivery.</p><p>• Ensure compliance with client preferences, including budget, amenities, location, and other parameters.</p><p>• Attend training sessions and meetings to stay informed about industry standards and company procedures.</p><p>• Maintain consistent communication with clients, offering tailored recommendations to meet their needs.</p>
  • 2026-03-06T16:28:44Z
Front Desk Coordinator
  • Louisville, KY
  • remote
  • Temporary
  • 16.00 - 20.00 USD / Hourly
  • <p>We are seeking a Front Desk Coordinator to support front‑desk operations for. This person will be the first point of contact for visitors and callers and should provide a welcoming and organized experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and check in visitors</li><li>Answer, screen, and route phone calls</li><li>Maintain visitor logs and front‑desk security procedures</li><li>Manage mail, packages, and deliveries</li><li>Keep the reception area organized and presentable</li><li>Provide administrative support including data entry, filing, and scheduling</li></ul><p><br></p>
  • 2026-03-12T20:53:42Z