2 results for Help Desk Manager in Lexington, KY

Sr. Customer Service Representative

Lexington, KY
onsite
Contract / Temporary to Hire
14.50 - 15.00 USD / Hourly
Robert Half is looking for an experienced Senior Customer Service Representative to join our team in Lexington, Kentucky. In this role, you will handle complex reservation requests and negotiations within the hospitality industry, ensuring customer satisfaction and adhering to client guidelines. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to the success of our clients. Responsibilities:• Manage extended-stay reservation requests to meet client needs and provide exceptional customer service.• Evaluate client requirements to identify suitable hotel options that align with established guidelines.• Conduct negotiations for long-term reservations, navigating challenges such as limited availability and tight deadlines.• Secure competitive rates and discounts through partnerships with new and existing hotel vendors.• Analyze market trends to identify opportunities for cost savings and optimization.• Resolve client and hotel issues, including reservation adjustments, extensions, and early departures.• Collaborate with internal teams to support network consolidation and ensure seamless service delivery.• Ensure compliance with client preferences, including budget, amenities, location, and other parameters.• Attend training sessions and meetings to stay informed about industry standards and company procedures.• Maintain consistent communication with clients, offering tailored recommendations to meet their needs.
2026-03-06T16:28:44Z

Office Manager

Louisville, KY
onsite
Contract / Temporary to Hire
25.00 - 27.00 USD / Hourly
We are looking for an experienced Office Manager to join our team in Louisville, Kentucky. In this Contract to permanent position, you will play a key role in overseeing daily office operations, ensuring the smooth functioning of administrative tasks, and supporting various departments. This is an excellent opportunity for a detail-oriented individual with expertise in office management and accounting functions. Responsibilities: • Manage day-to-day administrative tasks, ensuring the office operates efficiently. • Oversee the procurement and maintenance of office supplies to meet organizational needs. • Handle accounts payable and accounts receivable functions, ensuring timely and accurate processing. • Perform receptionist duties, including greeting visitors and managing incoming calls. • Process invoices and maintain accurate financial records using QuickBooks. • Support human resources activities, such as onboarding and employee records management. • Coordinate with vendors and service providers to ensure seamless operations. • Maintain organized filing systems for both physical and digital records. • Assist with budget tracking and expense reporting as needed. • Collaborate with team members to improve office workflows and procedures.
2026-03-05T16:53:44Z