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16 results for It User Support in Lexington, KY

Customer Service

Louisville, KY
onsite
Permanent
41000.00 - 48000.00 USD / Yearly
Customer Support Specialist Location: Louisville, KY (onsite) A stable, privately held distribution and logistics company is seeking a Customer Support Specialist to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential. Position Overview:<ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul>Benefits<ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul>
2026-03-31T20:04:22Z

Customer Service Representative - 2nd Shift

Walton, KY
onsite
Temporary
20.00 - 21.00 USD / Hourly
We are seeking professionals with a strong customer service focus to join our team as Customer Service Representative on the 2nd shift. In this role, you will assist customers with both service needs and routine requests, ensuring timely and effective solutions. This position requires excellent communication skills, professionalism, and the ability to work collaboratively with customers and vendors. Responsibilities:<ul><li>Deliver outstanding customer service when interacting with customers and vendors according to company guidelines.</li><li>Address immediate customer requests, offering relevant product and service details.</li><li>Clearly communicate expected costs and arrival times.</li><li>Follow up consistently to keep customers informed about service status.</li><li>Use sales techniques to resolve customer objections and encourage use of services.</li><li>Provide sales information to interested prospects and relay details to sales team members when needed.</li><li>Identify and escalate priority issues as necessary.</li><li>Support teammates and collaborate effectively within the team environment.</li><li>Meet established targets for service completion, job profitability, and other performance metrics.</li></ul>
2026-04-13T14:03:58Z

Sr. Customer Service Representative

Lexington-fayette, KY
onsite
Contract / Temporary to Hire
13.30 - 14.00 USD / Hourly
As a Reservation Specialist, you will be expected to work in an office environment. <ul><li>Assigned workspace in Lexington, KY (ONSITE)</li><li>Formal, hands-on training </li><li>Hourly Pay $14</li><li>This is a second shift position: M-F 2p-11p or Thurs-Mon 2p-11p</li></ul>Role ResponsibilitiesThe responsibilities of the role will include:<ul><li>Managing the completion of reservation requests that are generally 1-10 room nights to fulfill customer needs and ensure satisfaction</li><li>Reserving rooms that are consistent with the client guidelines in relationship to per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc.</li><li>Responding to and completing requests for clients before established due times</li><li>Utilizing decision-making skills to find hotel options that meet business financial goals</li><li>Entering requests and reservations accurately into the system</li><li>Exhibiting and utilizing knowledge of the hotel industry and regional markets associated with clients</li><li>Meeting all client deadlines</li><li>Responding to clients by communicating quickly and accurately</li><li>Calling and following up with clients on outstanding requests before arrival to complete requests</li><li>Resolving all client and hotel issues regarding extensions, early departures, or other changes to a reservation daily</li><li>Collaborating and communicating with Account Management teams and Hotel Network Management to identify hotels frequented by clients and identify opportunities to provide clients with “in-network” hotel options</li><li>Effectively communicating with clients and hotels via phone and email ensuring consistency with the CLC mission and delivering service so “every interaction adds value.”</li><li>Consistently providing an unexpected level of service where even unspoken needs are met for our clients and guests.</li><li>Communicating issues effectively and professionally with all CLC Clients and Departments</li><li>Attending all scheduled training, meetings, or other events as assigned by the supervisor</li><li>Requesting night may flex up or down depending on business needs</li><li>Other duties assigned as needed</li></ul>
2026-04-14T21:24:06Z

Order Entry Clerk

Shelbyville, KY
onsite
Permanent
41000.00 - 43680.00 USD / Yearly
We are looking for a detail-oriented Order Entry Clerk to join a company in Shelbyville, Kentucky! In this role, you will play a critical part in ensuring accurate processing and documentation of customer orders while providing attentive support to our clients. If you have strong organizational skills and a passion for delivering excellent service, we encourage you to apply! The Order Entry Clerk is a permanent position and the hours are Monday-Friday 8:30 AM - 5 PM. You will also have the opportunity to work from home, 1 day per week. Responsibilities of the Order Entry Clerk: • Verify that all required regulatory information is collected, reviewed, and documented to ensure orders are ready for shipment. • Accurately input customer details and order information into the company database. • Communicate with customers in a courteous and attentive manner to address inquiries and concerns. • Provide effective solutions and assistance to customers by adhering to established company policies and procedures. • Handle incoming calls with care, ensuring customer needs are met efficiently and effectively.
2026-04-14T16:15:23Z

Collections Specialist

Lexington-fayette, KY
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Lexington, Kentucky. This long-term contract position offers an opportunity to manage business-to-business collections while providing exceptional customer service. If you thrive in a high-volume environment and have a knack for maintaining accurate financial records, we encourage you to apply. Responsibilities:• Handle business-to-business collections with a focus on maintaining positive client relationships.• Manage credit applications and perform credit checks for customers.• Respond to customer inquiries regarding invoices and account statuses through a shared inbox.• Oversee a portfolio of 300+ accounts, ensuring timely follow-ups and accurate reconciliations.• Utilize tools like Salesforce, Kinetic, and Epicor to track account activities and update records.• Support account reconciliations and resolve discrepancies in customer accounts.• Work efficiently during high-volume seasons, particularly from June through September.• Collaborate with internal teams to address client needs and maintain smooth operations.
2026-04-01T13:43:46Z

Sr. Accountant

Bardstown, KY
onsite
Permanent
80000.00 - 95000.00 USD / Yearly
For immediate consideration, contact Lisa James at (859)788-3684 Our client is growing and looking for a Senior Accountant to support their growth. Key Responsibilities<ul><li>Process daily accounting transactions including accounts payable, accounts receivable, and general ledger entries.</li><li>Maintain and reconcile job cost reports, ensuring accuracy in labor and materials</li><li>Support month-end and year-end close activities, including journal entries and balance sheet reconciliations.</li><li>Review vendor invoices for proper coding, approvals, and alignment with purchase orders or contract agreements.</li><li>Assist with progress billing, customer invoicing, and follow-up on outstanding payments.</li><li>Prepare bank reconciliations and monitor cash activity.</li><li>Support financial reporting for operations managers and leadership, including variance analysis.</li><li>Maintain organized digital and physical accounting records in accordance with company policies.</li><li>Collaborate with project teams to resolve billing, cost, or coding discrepancies.</li><li>Assist with audits, budget preparation, and other special projects as needed.</li></ul> Qualifications<ul><li>Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience).</li><li>Strong understanding of GAAP and standard accounting practices.</li><li>Proficiency in accounting software </li><li>Strong Excel skills (pivot tables, VLOOKUPs, formulas).</li><li>Excellent attention to detail, accuracy, and organizational skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Strong communication and teamwork abilities.</li></ul>
2026-03-12T21:18:41Z

Sr. Financial Analyst

Lexington, KY
onsite
Permanent
95000.00 - 105000.00 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for a Senior Financial Analyst to join our client's team in Lexington, Kentucky. This role focuses on using financial principles to analyze business processes and data, driving future actions and improvements. The ideal candidate thrives in dynamic environments, excels in cross-functional collaboration, and demonstrates a strong aptitude for analytical thinking and effective communication. Responsibilities:• Serve as a key finance representative on cross-functional, global product development teams to provide financial insights and guidance.• Build and analyze business case models to evaluate new product investments and support decision-making processes at both team and executive levels.• Conduct in-depth analyses to identify and monitor key performance indicators related to brand sales.• Collaborate with brand leadership to model and assess national promotion events for multiple brands, focusing on mix, lift, and profitability.• Analyze market trends, customer segments, and business drivers to support strategic planning and decision-making.• Proactively identify opportunities for cost savings, profit enhancement, and improved efficiency across the organization.• Generate and deliver ad hoc reports for various teams and organizational levels, providing insights into business trends and supporting assumptions for financial models.• Continuously enhance and streamline standard reporting processes to improve data accessibility and decision-making.
2026-03-31T14:43:47Z

Collections Specialist

Lexington-fayette, KY
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Lexington-Fayette, Kentucky. This contract-to-permanent position is ideal for someone who is detail oriented, excels in managing commercial accounts, and is adept at delivering excellent customer service while ensuring timely collections. Join us to play a critical role in maintaining the financial health of our organization. Responsibilities: • Manage and oversee collections processes for commercial accounts to ensure timely payments. • Communicate effectively with clients to resolve payment issues while maintaining positive relationships. • Review account details and identify overdue payments, ensuring compliance with company policies. • Collaborate with internal teams to address and resolve billing discrepancies. • Develop and implement strategies to improve collection rates and minimize delinquencies. • Maintain accurate records of all collection activities and client interactions. • Provide exceptional customer service while handling sensitive financial discussions. • Prepare and present reports on account statuses and collection outcomes to management. • Stay updated on industry regulations and best practices related to commercial collections.
2026-04-14T18:38:41Z

Full Charge Bookkeeper

Lexington, KY
onsite
Permanent
45000.00 - 60000.00 USD / Yearly
Our client is looking for a dedicated and experienced Full Charge Bookkeeper to provide accounting services to their clients. Key Responsibilities<ul><li>Process and record daily financial transactions for multiple clients, including AP, AR, bank/credit card activity, expenses, and payroll entries.</li><li>Maintain accurate general ledgers and reconcile bank, credit card, and loan accounts monthly.</li><li>Prepare and deliver timely financial statements, reports, and schedules for clients.</li><li>Manage client invoicing, bill payments, vendor communication, and collections as needed.</li><li>Categorize and organize transactions in accounting software and maintain supporting documentation.</li><li>Assist clients with payroll processing and payroll tax reporting (if applicable).</li><li>Track fixed assets, depreciation, and other recurring adjustments.</li><li>Communicate regularly with clients regarding missing information, deadlines, and financial questions.</li><li>Collaborate with CPAs during month‑end close and year‑end projects, including preparing workpapers for tax returns.</li><li>Support process improvements and ensure compliance with firm standards.</li></ul>Qualifications<ul><li>2+ years of bookkeeping or accounting experience; experience in a CPA or public accounting environment preferred.</li><li>Strong understanding of bookkeeping fundamentals and GAAP principles.</li><li>Proficient with accounting software such as QuickBooks</li><li>Solid Excel skills (formulas, pivot tables, VLOOKUPs).</li><li>Excellent organizational skills with strong attention to detail and accuracy.</li><li>Ability to manage multiple clients and deadlines simultaneously.</li><li>Professional communication skills and comfort working directly with clients.</li></ul>Preferred Skills<ul><li>Experience with payroll processing</li><li>Familiarity with sales tax filings, 1099 preparation, or monthly write‑up work.</li><li>Knowledge of cloud-based bookkeeping tools </li><li>Experience in various industries is a plus.</li></ul>
2026-03-12T21:23:42Z

Staff Accountant

Louisville, KY
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
Accounting Consultant Robert Half – Louisville, KYRobert Half is seeking motivated and detail-oriented Accounting Consultants to join our dynamic consulting practice in Louisville. This is an exciting opportunity to work on a variety of projects across multiple industries while building your professional network and expanding your technical skill set. Why This Opportunity Stands Out This role offers the chance to gain exposure to diverse accounting environments, support high-impact projects, and quickly strengthen your resume. It is ideal for professionals who enjoy variety, continuous learning, and the opportunity to make an immediate impact. Whether you are looking to accelerate your career, a long-term fit, or prefer a 1–2-year commitment with meaningful experience, this role provides a strong foundation for future growth. Key Responsibilities<ul><li>Support a range of accounting functions including accounts payable, accounts receivable, general ledger, and reconciliations</li><li>Assist with month-end and year-end close processes</li><li>Prepare and post journal entries, accruals, and financial reports</li><li>Participate in special projects such as system implementations, clean-ups, and process improvements</li><li>Collaborate with client teams to ensure accuracy, compliance, and timely completion of deliverables</li><li>Adapt quickly to new environments, industries, and accounting systems</li></ul> What You Will Gain<ul><li>Exposure to a variety of industries and business models across the Louisville market</li><li>Hands-on experience with multiple accounting systems and software platforms</li><li>The opportunity to build a strong professional network with local accounting and finance leaders</li><li>Development of both technical and interpersonal skills through diverse project work</li></ul>Who This Role Is Ideal For<ul><li>Professionals who enjoy variety and project-based work</li><li>Individuals looking to quickly build and diversify their resume</li><li>Candidates interested in exploring different industries and company environments</li></ul>Join Robert Half’s consulting practice and take your accounting career to the next level through hands-on experience, professional growth, and unmatched exposure to the Louisville business community.
2026-03-25T16:58:44Z

Accounting Clerk

Louisville, KY
onsite
Permanent
41600.00 - 46800.00 USD / Yearly
Job Title: Accounting Clerk (AP, AR & Billing) We are seeking an Accounting Clerk with experience in a professional environment who is comfortable working in a fast-paced, high-volume setting where time management and accuracy are critical. Key Responsibilities:<ul><li>Process invoices, payments, and billing with a high level of accuracy</li><li>Manage accounts payable and receivable functions, including collections and vendor communication</li><li>Generate and review customer invoices and resolve discrepancies</li><li>Maintain organized financial records and support month-end close</li></ul>Benefits:<ul><li>Medical benefits</li><li>PTO/Vacation Time</li><li>401K</li><li>Bonus opportunities</li></ul>
2026-04-10T13:33:48Z

Sr. Accountant

Lexington, KY
onsite
Permanent
75000.00 - 90000.00 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for a Senior Accountant to join our client in Lexington, Kentucky. In this role, you will oversee financial reporting, grant compliance, and budgeting, month end close and will serve as primary point of contact for audits. Responsibilities:• Manage the general ledger, ensuring accurate recording of transactions and adherence to nonprofit accounting standards.• Prepare detailed financial statements on a monthly, quarterly, and annual basis for both internal and external stakeholders.• Reconcile bank and investment accounts to maintain the accuracy of financial data.• Monitor and report on restricted and unrestricted funding, ensuring compliance with grant regulations at federal, state, and local levels.• Collaborate with program managers to track budgets and analyze grant expenditures.• Assist in the development of annual budgets and forecasts, providing insights into variances and financial performance.• Support audit preparation by compiling schedules and documentation for financial and single audits.• Enhance internal controls and accounting processes to improve efficiency and mitigate risks.• Act as a financial resource for program staff, fostering collaboration and providing guidance.• Take part in special projects and contribute to system improvements as needed.
2026-03-30T13:28:43Z

Assistant Accounting Manager/Supervisor

Somerset, KY
onsite
Permanent
100000.00 - 115000.00 USD / Yearly
We are looking for an experienced Assistant Accounting Manager/Supervisor to join our team in Somerset, Kentucky. This role is integral to ensuring the accuracy and efficiency of financial operations, including overseeing accounting processes and supporting departmental goals. The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to lead and improve financial systems. Responsibilities: • Oversee the month-end closing process, including preparing and reviewing journal entries. • Generate consolidated financial statements on a monthly basis and provide detailed analysis to support decision-making. • Identify opportunities for improving administrative and financial systems and implement process enhancements. • Contribute to the budgeting process, including the preparation of budgeted financial statements. • Manage balance sheet reconciliations to ensure accuracy and compliance. • Supervise accounting staff responsible for accounts payable, receivable, costing, and fixed assets. • Support segregation of duties within the department and act as a backup for various accounting functions. • Maintain the General Ledger and ensure user-defined statements are up-to-date and accurate. • Assist in compiling materials for external audits and preparing external financial reports.
2026-04-03T18:18:44Z

Accounting Clerk

Louisville, KY
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Accounting Clerk to join our team in Louisville, Kentucky. In this role, you will play a key part in supporting daily operations, ensuring financial accuracy, and maintaining efficient scheduling and billing processes. This is an excellent opportunity for someone with strong organizational skills and a proactive approach to problem-solving. Responsibilities:• Coordinate and dispatch service calls while maintaining accurate schedules for field technicians.• Set up new jobs and ensure proper documentation is in place.• Record and track billable hours, ensuring time and attendance records are up to date.• Process purchase orders based on vendor or technician needs.• Manage accounts payable and ensure timely processing of invoices.• Handle customer billing with precision and follow up on past-due accounts as needed.• Collaborate with the Service Manager to support a team of field technicians.• Assist with light collections by conducting structured follow-ups on overdue payments.• Monitor and analyze service call volumes to identify trends and improve efficiency.
2026-04-15T20:38:44Z

Controller

Lexington, KY
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
For immediate consideration, contact Lisa James at (859)788-3684 We are looking for an experienced Controller to join our client's team in Lexington, Kentucky. In this role, you will collaborate with operations and executive leadership to ensure financial accuracy and drive strategic decision-making across utility construction projects. This position requires a strong background in financial reporting, job costing, and operational finance, along with the ability to deliver actionable insights that enhance organizational performance. Responsibilities:• Collaborate with operations and project management teams to oversee budgets, forecasts, and financial outcomes for utility construction projects.• Analyze labor productivity, job tracking, and earned revenue to optimize financial performance.• Manage indirect operational expenses to ensure cost efficiency.• Develop and maintain financial and operational reports using business intelligence tools.• Prepare comprehensive monthly and quarterly financial reports, dashboards, and scorecards.• Ensure adherence to deadlines for accounting and financial close processes.• Identify and implement strategies for improving expense control and allocation.• Monitor purchasing activities, including purchase orders and departmental functions.• Conduct profit and loss analysis and manage month-end close processes.• Support annual budget preparation and oversee budget management efforts.
2026-03-12T21:28:42Z

Senior Accounts Payable Specialist

Florence, KY
remote
Permanent
52000.00 - 65000.00 USD / Yearly
Our Full-Time Engagement Professional Practice (FTEP) group is seeking an experienced Senior Accounts Payable Specialist to join our team. In this role, you’ll work across diverse client accounts, oversee complex payables processes, and ensure the highest standards of compliance and accuracy. Responsibilities:<ul><li>Manage full-cycle accounts payable for multiple client engagements</li><li>Review, process, and reconcile invoices, expense reports, and payments</li><li>Identify discrepancies, resolve issues, and implement process improvements</li><li>Prepare monthly and quarterly AP reports for management and clients</li><li>Assist with internal audits and external audit requests related to AP functions</li><li>Provide guidance to junior staff and ensure adherence to company and client policies</li><li>Utilize accounting software such as SAP, Oracle NetSuite, Microsoft D365, and QuickBooks</li></ul>
2026-04-02T14:13:45Z