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5 results for Inside Sales Client Support in Leominster, MA

Inside sales client support

Leominster, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for an Inside Sales Client Support specialist to join our team in Massachusetts. This position serves as a key connection point for customers, sales partners, and internal teams, helping ensure orders, quotes, and service requests are handled accurately and on time. The ideal candidate brings strong customer service experience in a business-to-business setting, excellent attention to detail, and the ability to manage multiple priorities while maintaining a high standard of communication. Responsibilities:• Manage day-to-day communication with customers, prospects, and sales representatives by responding to questions, resolving order-related concerns, and providing timely updates on service issues.• Enter purchase orders into the company system promptly, review submitted information for completeness, and escalate discrepancies that could delay processing.• Evaluate customer orders and related terms carefully to confirm requirements can be fulfilled before finalizing transactions, partnering with internal teams when clarification is needed.• Prepare and update quotations, sales orders, and order revisions while maintaining a high level of accuracy and responsiveness.• Maintain organized records of customer interactions, requests, and supporting documents in accordance with established document retention practices.• Coordinate delivery activity by creating shipment records, supporting order fulfillment, and notifying customers of schedule changes such as delays or early releases.• Work closely with sales representatives and pricing partners to support changes in volume, delivery commitments, rebate programs, and other account needs.• Contribute to on-time delivery performance by tracking order progress, addressing issues quickly, and helping align customer expectations with operational capabilities. **For immediate consideration, please call me directly. Eric Lebow 508-205-2127 **
2026-04-27T00:00:00Z

Inside Sales Rep / Account Manager

Amherst, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Inside Sales Rep / Account ManagerDirect-Hire / PermanentRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is assisting a valued client in their search of an Inside Sales Rep / Account Manager. This position combines relationship management, consultative outreach, and market insight to strengthen existing partnerships while identifying new opportunities. The ideal candidate brings a strong background in account development and client-facing service, along with the ability to align member needs with organizational offerings. Responsibilities:<ul><li>Serve as the primary contact for member inquiries by phone, email, and chat.</li><li>Resolve issues promptly and professionally to ensure member satisfaction.</li><li>Promote additional engagement opportunities when appropriate.</li><li>Record member interactions and transactions accurately in CRM systems.</li><li>Work with internal teams to address member needs and follow up on unresolved issues.</li><li>Manage the quote desk experience as the main point of contact.</li><li>Receive and process quote requests through phone, email, and chat.</li><li>Coordinate with the strategic sourcing team to ensure timely responses.</li><li>Share quote updates with the sales team as needed.</li><li>Track outstanding quotes and follow up within established turnaround times.</li><li>Provide timely status updates and reporting on quotes.</li></ul>
2026-05-05T00:00:00Z

Sales Support Manager

Framingham, MA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Sales Support Manager to lead day-to-day support operations that strengthen retail sales execution and improve service for customers and internal teams in the Framingham, Massachusetts area. This role oversees a small support team, coordinates closely with sales partners, and helps keep pricing, item information, forecasts, and customer-facing materials organized and accurate. The ideal candidate brings leadership experience, strong communication skills, and a background in sales support within consumer products, brokerage, or specialty food environments. Responsibilities:• Guide and coach a team of sales support professionals, setting priorities and promoting consistent, high-quality execution.• Work closely with the sales organization to align operational support with customer goals, promotional plans, and revenue objectives.• Refine and manage core support activities such as deductions, rebate tracking, demand forecasting, item onboarding, and customer portal administration.• Assemble customer presentations, coordinate product sample requests, and prepare materials that help the sales team present effectively.• Oversee pricing updates, product record changes, and outbound communications to ensure customers receive timely and accurate information.• Maintain dependable customer, manufacturer, and product data across business systems to support reporting and daily operations.• Balance requests from clients, customers, and internal departments while keeping deadlines on track in a fast-moving business setting.• Monitor support workflows and identify opportunities to improve efficiency, accuracy, and responsiveness across the team. For immediate consideration, please call me directly 508-205-2127 Eric Lebow
2026-04-24T00:00:00Z

Sales Support Coordinator

Burlington, MA
onsite
Permanent / Full Time
60000 - 85000 USD / Yearly
Robert Half is working with a respected manufacturing client in the Burlington area seeking a Sales Support Coordinator to join its team. This is a permanent role, reporting into a Senior Manager, supporting a team of established sales representatives. This opportunity blends client support responsibilities and internal sales support functions. The work is fast-paced while also requiring attention to detail. The desired Sales Support Coordinator should have at least 3 years of professional experience and above average customer service skills. Top notch technical skills are required. Prior B2B industry experience is preferred. A degree is preferred, not required. The culture here is fantastic and this employer is consistently voted a top place to work. For the right experience our client is offering a starting base salary up to $80,000 + bonus. The benefits are competitive. If interested and qualified please apply to this listing ASAP, or email Bill.Nichols@roberthalf directly with an updated resume. Thanks!
2026-04-30T00:00:00Z

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z