<p>We are looking for a <strong>Client Service Associate</strong> to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process incoming payments and service transactions with a high degree of accuracy and timeliness.</p><p>• Review submitted forms and supporting documents to confirm completeness and compliance before entry.</p><p>• Enter and update customer and transaction information in internal systems while maintaining precise records.</p><p>• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.</p><p>• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.</p><p>• Coordinate order and request details carefully to ensure smooth follow-through on service activities.</p><p>• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.</p><p>• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> to support a banking-focused call center team serving customers in Pennsylvania. This opportunity is a long-term contract position offering steady weekday hours and the chance to deliver responsive, high-quality service in a fast-paced environment. The ideal candidate brings prior experience in banking or financial services and is comfortable handling a high volume of customer interactions with accuracy and care.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to incoming customer calls and provide timely support for account-related questions and service needs.</p><p>• Assist customers with service requests by gathering details, resolving routine issues, and ensuring each interaction is handled accurately.</p><p>• Manage both inbound and outbound communication to follow up on open items and provide status updates when needed.</p><p>• Enter and update customer information in internal systems with a strong focus on precision and completeness.</p><p>• Deliver a detail-oriented service experience by listening carefully, identifying customer concerns, and offering appropriate solutions.</p><p>• Maintain clear records of conversations, actions taken, and next steps to support continuity and compliance.</p><p>• Work within established service guidelines, call handling expectations, and quality standards in a banking environment.</p>
<p>A landscaping company is seeking a Customer Service Representative to join their team! This individual will enter orders for customers who call to submit an order and answer customer questions via telephone and email. They will also provide product information, work to resolve any problems that our customers might face, and conduct other office and customer-related tasks with accuracy and efficiency. Our best CSRs are genuinely excited to help customers. The goal, of this career position, is to ensure excellent customer service, respond efficiently to customer inquiries, and maintain high customer satisfaction.</p><p>Responsibilities:</p><p>• Manage incoming phone calls.</p><p>• Process customer's orders.</p><p>• Assist other team members in accomplishing company goals.</p><p>• Build customer confidence and trust by providing accurate and timely responses to inquiries.</p><p>• Handle customer complaints and provide appropriate solutions and alternatives to ensure resolution and customer satisfaction.</p><p>Skills</p><p>• Ability to multi-task, prioritize, and manage time effectively.</p><p>• Strong phone contact handling skills and attentive listening.</p><p>• Excellent communication and written skills</p><p>• Proven customer support experience or experience as a client service representative is a benefit but is not required.</p>
<p>Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented <strong>Customer Service Representative</strong> to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from <strong>QAD to SAP S/4HANA</strong>. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly.</p><p><br></p><p>What You'll Do:</p><ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul><p><br></p>
<p>We are looking for a candidate to lead outbound calling efforts and support a high-quality customer experience. This opportunity is ideal for someone who can guide daily call center activity, help schedule appointments for free estimates, and maintain strong service standards. The role combines team oversight with hands-on customer outreach, including sales-focused and out-of-state calling.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day call center operations and provide direction to staff handling customer outreach.</p><p>• Lead outbound calling campaigns designed to arrange appointments for free estimates and generate interest in services.</p><p>• Support sales-oriented conversations with prospective customers while maintaining a thorough and helpful approach.</p><p>• Monitor call activity, coach team members, and reinforce service expectations to improve performance.</p><p>• Manage outreach to customers across state lines and ensure communication remains organized and effective.</p><p>• Maintain accurate paper-based records for calls, appointments, and related customer information.</p><p>• Assist with scheduling, workflow coordination, and resolution of customer service concerns as they arise.</p>
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
<p>Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><p>· Initiate customer quotes from sales team</p><p>· Maintain organized sales records</p><p>· Process orders according to customer requirements</p><p>· Contract Management</p><p>· Provide customers with detailed order follow-up</p><p>· Ensure efficient, timely delivery of products/services</p><p>· Resolve customer complaints</p><p>· Assist with monthly goal setting</p><p>· Sales analysis reporting</p><p>· Inventory analysis</p><p>· Assist with auditing process</p><p>· Provide administrative support as needed</p>
<p>We are looking for a <strong>Call Center Specialist </strong>to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care</p><p>• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives</p><p>• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately</p><p>• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams</p><p>• Record call details, case updates, and customer interactions thoroughly within internal systems</p><p>• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience</p><p>• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction</p>
<p>Robert Half has partnered with a growing services company located in the Montgomery County area on their search for an articulate, Accounts Receivable Representative who can manage the company’s receivable transactions. In this role, you will oversee the collection of outstanding payments, post remittances to customer accounts, process deposits and credit card payments, review credit memos, and update customer accounts as needed. The ideal Accounts Receivable Clerk should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise at time management.</p><p><br></p><p>Major Responsibilities</p><p>• Investigate and review account discrepancies</p><p>• Generate collections correspondence to customers</p><p>• Maintain and update customer accounts</p><p>• Inform sales teams of customer status</p><p>• Prepare monthly financial statements</p><p>• Monitor cash flow</p><p>• Research and analysis documentation</p><p>• Assist with administrative activities</p><p>• Provide short payment solutions</p><p>• Resolve accounts receivable inquiries</p>
<p>We are looking for a Service Coordinator to support daily service operations. This position blends administrative coordination, customer communication, and service support in a fast-paced environment. The ideal candidate is organized, comfortable working with multiple systems, and able to keep service activities moving accurately from intake through completion.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service requests and gather the information needed to route work efficiently.</p><p>• Create quotes, acknowledgments, and other service-related documents with accuracy and attention to detail.</p><p>• Coordinate the service calendar and work closely with supervisors to arrange technician schedules.</p><p>• Open and maintain service job records, including order entry, supporting documentation, and job file preparation.</p><p>• Send work assignments to field personnel and track the return of completed electronic service tickets.</p><p>• Prepare inspection summaries, repair documentation, invoices, and warranty claim submissions for completed work.</p><p>• Arrange travel logistics such as prepaid hotel accommodations for technicians requiring overnight stays.</p><p>• Maintain organized paper and digital service records, process purchasing-related tasks, and assist with credit card receipt submission to accounting.</p><p>• Support calibration tracking for measuring tools and test equipment while helping resolve customer questions or service concerns professionally.</p>