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1 result for Help Desk Tier 2 in Lehigh, PA
- Allentown, PA
- onsite
- Temporary to Hire
- 47.50 - 55.00 USD / Hourly
- We are looking for a Network Engineer to join a paper and packaging organization in Allentown, Pennsylvania in a contract-to-permanent role. This position focuses on strengthening and supporting a complex enterprise network environment, with an emphasis on Cisco infrastructure, security platforms, and reliable connectivity across multiple locations. The ideal candidate will bring deep technical expertise, a practical approach to troubleshooting, and the ability to help shape scalable network standards and architecture.<br><br>Responsibilities:<br>• Administer and support enterprise network infrastructure, including Cisco routing, switching, wireless, and security technologies across a multi-site environment.<br>• Evaluate network capacity and business needs to help design, implement, and enhance secure, resilient architecture solutions.<br>• Oversee network hardware, software tools, and related platforms to maintain stability, availability, and operational performance.<br>• Monitor network health, investigate incidents, and deliver Tier 2 support for escalated service requests and infrastructure events.<br>• Create and maintain clear technical documentation for installations, configurations, standards, and operational procedures.<br>• Identify opportunities to improve efficiency through automation, standardization, and adoption of practical network administration tools.<br>• Apply and reinforce infrastructure best practices, departmental policies, and technical governance requirements.<br>• Maintain issue tracking records and technical knowledge resources to support faster diagnosis and resolution of recurring problems.<br>• Stay informed on evolving networking and security technologies and recommend improvements aligned with organizational needs.<br>• Support secure segmentation, firewall administration, and environment upgrades or code-level changes where required.
- 2026-07-21T14:53:43Z