We are looking for a Software Engineer to join our team in Orem, Utah and contribute to the design, enhancement, and long-term support of core software solutions. In this role, you will partner with engineering colleagues to build reliable applications, maintain product quality, and help move projects from planning through release. This position is ideal for someone who enjoys hands-on development, clear team communication, and staying current with modern tools and frameworks.<br><br>Responsibilities:<br>• Build, enhance, and maintain software applications and platform capabilities using approved development technologies and best practices.<br>• Track assigned work in Jira, provide timely status updates, and communicate progress or blockers with the broader engineering team.<br>• Evaluate upcoming tasks, provide realistic effort estimates, and support effective sprint and release planning.<br>• Collaborate with engineers and related stakeholders to align code changes, reduce deployment risk, and support on-time delivery.<br>• Create and update technical documentation throughout the development lifecycle to support implementation, testing, and ongoing maintenance.<br>• Apply sound engineering judgment to troubleshoot issues, resolve defects, and improve system performance and reliability.<br>• Stay informed on emerging development frameworks, tools, and techniques that can strengthen product delivery and code quality.
<p>Our Utah-based client is looking for an experienced Systems Engineer to support and enhance core enterprise infrastructure in Utah. This long-term contract position is ideal for a detail-oriented candidate who brings strong knowledge of Incident Management and Change Management best practices, Windows-based environments, directory services, messaging platforms, and operational support practices. The role focuses on maintaining stable systems, resolving complex technical issues, and partnering with internal teams and external providers to improve service reliability and security.</p><p><br></p><p>Main Responsibilities:</p><p><br></p><ul><li>Work on incident management and problem management issues by driving calls with other parts of the business, escalated tickets, and day-to-day incident management tasks. Help quarterback when <em>major incidents</em> happen</li><li>Perform Major Incident Management (MIM) Artifacts, Evidence, and Root Cause Analysis (RCA) collection in SharePoint</li><li>Change Management, conduct CAB meetings, manage change lifecycle</li><li>Incident Response Management for an International Enterprise</li><li>Work on ITSM Problem Management system using ServiceDesk Plus</li><li>Orchestrate P1/P2 and Major Incident Management Teams meetings</li><li>Create MIM Process Documentation and Contacts in Teams</li><li>Promote ITIL Process for current and future projects</li><li>Conduct weekly Change Review Board meetings</li></ul><p><br></p><p>This person will also:</p><p><br></p><p>• Administer and maintain enterprise infrastructure services, including Active Directory, Azure Active Directory, Microsoft Windows Server, and Microsoft Exchange environments.</p><p>• Investigate and resolve system incidents efficiently, restoring service while minimizing operational disruption across the organization.</p><p>• Monitor platform health, identify recurring technical issues, and drive problem management efforts to reduce repeat incidents.</p><p>• Support security incident response activities by analyzing infrastructure-related events and helping implement corrective actions.</p><p>• Collaborate with internal stakeholders to understand service needs, provide technical guidance, and maintain strong working relationships.</p><p>• Coordinate with third-party vendors to address escalated issues, manage service quality, and support infrastructure-related deliverables.</p><p>• Apply ITIL-based support practices for incident, problem, and service management to ensure consistent operational performance.</p><p>• Contribute to system improvement initiatives, documentation updates, and ongoing optimization of infrastructure services.</p><p>• Assist with infrastructure changes and environment updates while ensuring stability, compliance, and minimal impact to users.</p>
<p>We are looking for a Principal Platform Engineer to drive the technical direction of our Internal Developer Platform (IDP) and serve as a senior technical partner across engineering, security, and architecture. This role operates at an organizational level — shaping platform strategy, leading cross-team technical initiatives, and deepening our cloud security posture across a growing AWS footprint.</p><p>You will work closely with our Security team as an embedded partner on platform security initiatives, and you’ll coordinate with another Principal Engineer on the Platform team to divide and align technical ownership. This is a highly cross-functional role: you’ll spend significant time outside your immediate team, building relationships with application teams, security, compliance, and architecture to ensure the platform meets the needs of the broader organization.</p><p><br></p><p>Responsibilities:</p><p>• Lead the design and continuous improvement of secure, scalable platform solutions within <strong>AWS </strong>environments.</p><p>• Partner with engineering teams across the organization to drive broad technical initiatives and influence platform strategy.</p><p>• Build and maintain infrastructure as code using Terraform to standardize deployments and improve operational consistency.</p><p>• Develop and enhance platform tooling and automation using languages such as <strong>Java</strong>, Python, Go, or C#.</p><p>• Strengthen cloud security controls by implementing and managing services such as Security Hub, GuardDuty, Config, CloudTrail, secrets management, and private networking patterns.</p><p>• Support containerized workloads by improving <strong>Docker </strong>security practices and optimizing deployment patterns for services running on EC2, Fargate, and other managed platforms.</p><p>• Advance CI/CD capabilities through orchestration and automation tools including GitHub Actions, Jenkins, CircleCI, or similar technologies.</p><p>• Collaborate on secure software delivery practices, including source control standards, vulnerability scanning, and supply chain protection measures.</p><p>• Contribute to agile delivery processes and provide technical leadership that helps teams execute complex platform initiatives effectively.</p>
We are looking for a Tech Support Specialist to join our team in Salt Lake City, Utah on a Contract basis. This role supports end users by addressing day-to-day technical issues across desktop systems, applications, printers, mobile devices, and network connectivity. The position is ideal for someone who communicates clearly, stays organized in a ticket-driven environment, and takes a practical approach to resolving support requests.<br><br>Responsibilities:<br>• Diagnose and resolve technical problems involving workstations, software applications, printers, mobile devices, and basic network access.<br>• Set up, configure, and maintain computer hardware, operating systems, and standard business software for end users.<br>• Record support activity accurately in the service desk system, including issue details, troubleshooting steps, and resolution updates.<br>• Route more advanced or unresolved incidents to appropriate IT teams while providing clear documentation for handoff.<br>• Guide employees through basic technical processes and answer routine usage questions to improve self-sufficiency.<br>• Create and refine knowledge articles, support documentation, and frequently asked questions for common issues.<br>• Contribute to device rollouts, software updates, patching efforts, and other scheduled maintenance activities.<br>• Track recurring problems, observe system behavior, and communicate trends that may require broader corrective action.<br>• Follow established IT policies, security expectations, and operational procedures in all support interactions.
<p>Our Utah-based client is looking for a skilled Cyber Security Engineer to join our team in. As part of this long-term contract position, you will play a crucial role in safeguarding our systems and networks against potential threats. This role requires a proactive approach to implementing security measures and ensuring compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><ol><li><strong>Microsoft Security Stack Mastery</strong> — Deep expertise in Microsoft Azure Security and M365 subscriptions tenants, Defender (Endpoint, Identity, Cloud Apps,M365), Microsoft WAF. This is the core of the role.</li><li><strong>Azure, <u>Azure Security</u> & Cloud Security Architecture</strong> — Securing Azure workloads using Defender for Cloud, Security Center policies, RBAC, landing zone design, and cloud-native security controls across <strong>IaaC</strong>, PaaS/SaaS.</li><li><strong>Identity & Access Management (IAM)</strong> — Advanced knowledge of Entra ID, Conditional Access, Privileged Identity Management (PIM), Zero Trust architecture, and hybrid identity with multitenant AAD/EntraID.</li><li><strong>Experience or Knowledge on protecting copilot</strong> and other AI tools.</li><li>Compliance, Audit & Governance — Hands-on experience with audit frameworks (ISO 27001, CIS Benchmarks), Microsoft Purview for compliance management, and conducting technical security audits and risk assessments.</li><li>Evaluate Network Security Engineering — Expertise in firewalls (Azure Firewall, NSGs, ASGs), DDoS protection, private endpoints, VPN/ExpressRoute security, micro-segmentation, and Tenant network traffic analysis.</li><li>Security Governance & Risk Communication — Ability to translate technical findings into executive-level risk reports, manage security posture over time using Secure Score metrics, and communicate audit results to both technical and non-technical stakeholders.</li><li>Endpoint Security & Hardening — Deep knowledge of Microsoft Defender for Endpoint (MDE), Intune-based device compliance, attack surface reduction (ASR) rules, application control (WDAC/AppLocker), and secure baseline configurations.</li></ol><p><br></p>
We are looking for a Senior Software Engineer to join our team in Draper, Utah and build software that expands access to hearing care through reliable, scalable digital solutions. This role will shape architecture decisions, contribute across the full development lifecycle, and partner closely with product, design, and engineering peers to deliver impactful applications. The ideal candidate brings strong full-stack experience, a thoughtful approach to system design, and a passion for raising technical standards across a growing organization.<br><br>Responsibilities:<br>• Architect, build, and enhance sophisticated software components and services that support core business and customer-facing applications.<br>• Guide technical direction by contributing to roadmap discussions, evaluating implementation approaches, and promoting sound engineering practices.<br>• Work across the full development lifecycle, from solution design and hands-on coding through deployment, monitoring, and ongoing maintenance.<br>• Collaborate with product managers, designers, and fellow engineers to turn business goals into practical, high-quality technical solutions.<br>• Improve platform stability, scalability, and security by addressing performance bottlenecks and strengthening application reliability.<br>• Mentor developers through code reviews, technical coaching, and day-to-day collaboration that supports team growth.<br>• Develop and maintain APIs and distributed services using modern backend frameworks, event-driven patterns, and cloud-based infrastructure.<br>• Support continuous delivery efforts by refining automated build, test, and deployment workflows to increase development efficiency.