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14 results for Customer Service Manager in Lehi, UT

Director of Product Management

Draper, UT
onsite
Permanent / Full Time
180000.00 - 195000.00 USD / Yearly
We are looking for a strategic product leader to guide the vision, planning, and delivery of digital solutions that support a global wellness business in Draper, Utah. This role oversees product direction across e-commerce experiences, partner-facing tools, commission-related capabilities, and connected business systems, while ensuring teams deliver practical, scalable outcomes. The ideal candidate brings strong leadership, sound product judgment, and the ability to align technology investments with customer experience, operational needs, and business growth. Responsibilities: • Direct the product management organization, providing leadership to product managers, analysts, designers, operations specialists, and external partners involved in digital delivery. • Shape and refine the product operating approach by establishing clear intake processes, prioritization standards, backlog discipline, and decision-making frameworks tied to measurable outcomes. • Build and maintain a multi-product roadmap spanning online commerce, partner portals, commission and genealogy capabilities, and integrated back-office platforms. • Collaborate with stakeholders across sales, marketing, compliance, manufacturing, logistics, finance, and customer service to identify needs and convert them into well-defined product initiatives. • Act as the key connection point between business teams and technical groups, translating strategic objectives into actionable requirements for engineering and architecture partners. • Communicate roadmap direction, delivery progress, trade-offs, and investment priorities to senior leadership while keeping execution aligned with company goals and performance targets. • Strengthen product delivery practices through effective release planning, sprint rhythm, backlog reviews, and cross-functional coordination that supports predictable execution. • Oversee product relationships for core operational platforms, payment-related systems, and integrations by defining business rules, boundaries, and functional expectations. • Promote automation and AI-driven improvements that streamline processes, improve efficiency, reduce cost, and enhance the experience for partners and customers. • Ensure product initiatives and vendor-supported work comply with cybersecurity expectations, governance standards, and applicable business controls.
2026-04-20T21:13:43Z

Financial Systems Implementation Manager

Salt Lake City, UT
onsite
Temporary / Contract
65.00 - 75.00 USD / Hourly
Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle. Responsibilities:• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.• Lead efforts to harmonize financial processes and reporting structures across international teams.• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.• Develop training materials and lead knowledge transfer sessions for finance personnel.• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.• Provide strategic input to enhance global financial processes and reporting capabilities.
2026-03-31T17:23:47Z

Tax Manager - Public

Salt Lake City, UT
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
We are looking for an experienced Tax Manager to join our team in Salt Lake City, Utah. This role requires someone with strong expertise in tax preparation, planning, and compliance, as well as the ability to lead and mentor less experienced staff. If you are passionate about delivering exceptional service to clients and driving business growth, we encourage you to apply. Responsibilities: • Prepare and review a wide range of tax returns, including individual, corporate, partnership, S-corporation, and high-net-worth filings, with minimal oversight. • Oversee the preparation of straightforward and moderately complex tax returns while taking the lead on more challenging filings. • Perform general accounting tasks and bookkeeping using QuickBooks. • Work closely with leadership to manage large client engagements, identify potential issues, and implement effective solutions. • Support tax planning initiatives, ensure compliance, and assist in onboarding new clients while fostering strong client relationships. • Identify and pursue opportunities to attract new clients and expand business with existing ones. • Train and mentor less experienced tax professionals, offering guidance and supervision on tax-related matters.
2026-04-24T17:23:44Z

Staff Accountant

Spanish Fork, UT
onsite
Permanent / Full Time
60000.00 - 90000.00 USD / Yearly
Job Description: Staff Accountant / Bookkeeper – Small Tax FirmOverview: Our small, client-focused tax firm is seeking a reliable and detail-oriented Staff Accountant or Bookkeeper to support daily accounting functions for approximately 15–20 diverse clients. The ideal candidate is organized, proactive, and comfortable communicating directly with clients to deliver outstanding service.Key Responsibilities:<ul><li>Manage full-cycle bookkeeping for a portfolio of small business and individual clients, including accounts payable/receivable, bank reconciliations, and general ledger maintenance.</li><li>Prepare and record journal entries; maintain accurate, organized financial records.</li><li>Assist with monthly, quarterly, and year-end closing processes and schedules.</li><li>Support the preparation of financial statements and basic financial analysis for review by senior team members.</li><li>Collaborate with tax preparers to gather client data, organize support for tax returns, and assist in basic tax preparation as needed.</li><li>Respond to client inquiries promptly and professionally; provide guidance on accounting processes and software.</li><li>Help implement and maintain accounting controls and best practices for clients.</li><li>Ensure timely and accurate payroll processing (if required by clients).</li><li>Stay up to date with accounting standards and tax regulations relevant to client needs.</li></ul>
2026-04-08T15:28:45Z

Help Desk/Desktop Support Analyst

Slc, UT
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees in Salt Lake City, Utah. This position focuses on resolving day-to-day desktop, software, printer, and connectivity issues while ensuring staff can work efficiently with minimal interruption. The ideal candidate combines hands-on troubleshooting ability with clear communication, strong customer support instincts, and a practical approach to documenting solutions and maintaining reliable systems. Responsibilities: • Provide direct technical support to internal users by diagnosing and resolving issues involving desktops, virtual machines, printers, and network connectivity. • Set up, configure, and maintain Windows-based workstations and required business software to support daily operations. • Prepare new and replacement computers through imaging, deployment, and installation processes to ensure users are ready to work quickly. • Investigate and remediate security threats such as viruses and malware while following established support and protection practices. • Create, revise, and maintain support documentation so procedures remain accurate, accessible, and current. • Manage service requests and incidents efficiently, using ticketing workflows to track progress and deliver timely updates to users. • Participate in after-hours support coverage, including on-call schedules, weekend support, and holiday assistance based on operational needs. • Travel occasionally to provide hands-on technical assistance, equipment support, or issue resolution at other locations. • Support account-related tasks in Active Directory, including user onboarding and access-related assistance as needed.
2026-04-24T21:18:44Z

IT Audit Manager

Lehi, UT
onsite
Permanent / Full Time
164000.00 - 182000.00 USD / Yearly
We are looking for an experienced IT Audit Manager to join our team in Lehi, Utah. In this role, you will play a pivotal part in building strong client relationships, managing risk tied to technology, and delivering innovative solutions to address complex business challenges. Your expertise will guide clients in optimizing their technology use while ensuring compliance and improving overall efficiency. Responsibilities: • Lead engagements to assess technology-related risks and implement strategies to mitigate them effectively. • Provide expert insights on areas such as cybersecurity, cloud audit, IT general controls, and data governance. • Oversee disaster recovery planning and technology resilience initiatives to ensure client preparedness. • Collaborate with clients to improve enterprise applications and enable technology-driven solutions. • Mentor and develop team members by fostering a positive and collaborative environment. • Develop and execute project work plans, ensuring timely delivery of high-quality results. • Build and maintain trusted relationships with C-level executives and other stakeholders. • Identify opportunities for new business through networking and client interactions. • Serve as a thought leader by contributing to knowledge-sharing initiatives and promoting innovative solutions. • Manage a diverse portfolio of clients across various industries, delivering tailored services to meet their needs.
2026-04-24T17:23:44Z

Credentialing Analyst

Provo, UT
onsite
Temporary / Contract
28.00 - 28.00 USD / Hourly
We are looking for a dedicated Credentialing Analyst to join our team on a long-term contract basis in Provo, Utah. In this role, you will combine financial expertise with a passion for delivering exceptional customer experiences. You will play a key role in ensuring the accuracy of sales, renewals, and financial forecasting while collaborating with internal teams to drive process improvements. Responsibilities: • Ensure the accuracy of company billings and financial forecasts by maintaining detailed records and performing thorough reviews. • Communicate complex financial policies and technical information in a clear and concise manner to non-expert stakeholders. • Collaborate with teams across finance, sales, and customer success to resolve issues and improve processes. • Respond to high volumes of stakeholder inquiries within established service level agreements (SLAs) and key deadlines, including monthly accounting close timelines. • Identify opportunities for process enhancements that positively impact upstream and downstream operations. • Build and maintain strong, detail-oriented relationships with stakeholders, ensuring a respectful and customer-focused approach. • Apply knowledge of internal Average Annual Cloud Value bookings and quota relief policies to solve problems effectively. • Contribute to a positive, inclusive, and collaborative team environment. • Manage time efficiently to handle multiple tasks and competing priorities. • Support team goals by proactively sharing expertise and insights.
2026-04-13T18:24:07Z

Sr. Manager, FP&A

Lehi, UT
onsite
Permanent / Full Time
140000.00 - 170000.00 USD / Yearly
We are looking for an experienced Sr. Manager, FP& A to lead financial planning, forecasting, and strategic analysis for our Property Estimating Solutions business unit. This role requires a strong blend of analytical expertise and business acumen, with a focus on driver-based modeling, scalable financial processes, and cross-functional collaboration. The ideal candidate will excel in providing actionable insights to elevate decision-making and financial performance. Responsibilities: • Develop and oversee the annual operating plan, quarterly forecasts, monthly performance analysis, and long-term strategic financial planning. • Create and maintain detailed driver-based models to forecast key metrics such as revenue, margins, cost drivers, and product-level performance. • Present clear and actionable variance analyses to senior leadership, highlighting key insights and opportunities. • Collaborate with Product, Sales, and Operations teams to provide strategic financial guidance on pricing, profitability, and customer economics. • Partner with global teams in a matrixed environment to align financial insights with organizational objectives. • Perform financial modeling and scenario planning to support business strategy, pricing adjustments, and product expansion. • Ensure the accuracy and consistency of financial reporting and key performance indicators across the business unit. • Deliver monthly P& L reports and product-level insights, identifying trends and areas for improvement. • Lead and mentor a financial analyst, fostering a culture of accountability and continuous improvement. • Promote financial discipline and proactive analysis to drive better business outcomes.
2026-04-08T15:08:50Z

Product Business Analyst

American Fork, UT
remote
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are transforming digital healthcare experiences—from enterprise SaaS platforms to patient‑facing social media engagement. To support our growth, we are hiring two Product Business Analysts, each focused on a unique product area:<ol><li>Healthcare SaaS Product Business Analyst</li><li>Healthcare Social Media / Instagram Product Business Analyst</li></ol>If you're data-driven, passionate about solving problems, and thrive at the intersection of technology, healthcare, and user experience, we’d love to meet you. Role 1: Product Business Analyst — Healthcare SaaSAs the Product Business Analyst supporting our Healthcare SaaS platform, you’ll partner closely with engineering, implementation, customer success, and clinical teams to build and enhance core product features. You’ll analyze product performance using KPIs, translate business needs into actionable requirements, and support delivery in an Agile/Scrum environment.Ideal for someone who has:<ul><li>Experience with B2B HealthTech, EMR, Medicare, or workflow automation</li><li>Strong analytical skills and familiarity with data-driven decision-making</li><li>Comfort translating complex technical concepts for non-technical end users</li></ul> Role 2: Product Business Analyst — Healthcare Social Media / InstagramThis analyst will support our consumer-facing healthcare engagement products. You’ll help shape digital content features, improve user engagement funnels, and work with marketing and creative teams to optimize Instagram-driven experiences.Ideal for someone who has:<ul><li>Experience working with social media insights, KPIs, and content performance analytics</li><li>Understanding of patient engagement, health education content, or regulated digital communication</li><li>A strong sense for data-driven design, UX experimentation, and engagement optimization</li></ul> What You’ll Do (Both Roles)<ul><li>Translate business needs and customer insights into user stories, workflows, and acceptance criteria</li><li>Use KPIs and data-driven design principles to inform product decisions</li><li>Collaborate with engineering, design, marketing, and operations in an Agile/Scrum environment</li><li>Communicate technical requirements in a way that resonates with non-technical stakeholders</li><li>Analyze product usage data and recommend enhancements based on trends and measurable outcomes</li><li>Maintain an organized and prioritized product backlog</li><li>Support roadmap planning, release readiness, and continuous improvement initiatives</li></ul>
2026-04-20T20:13:44Z

Accounting Clerk

Bluffdale, UT
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
We are looking for a detail-driven Accounting Clerk to join our team. This role involves managing accounts receivable and payable processes while also handling credit management tasks to ensure financial stability and compliance. If you thrive in a fast-paced environment and excel at maintaining accurate records, we encourage you to apply. Responsibilities:• Prepare and distribute customer invoices while accurately recording payments and reconciling customer accounts.• Monitor overdue accounts, issue collection notices, and communicate with customers to resolve payment discrepancies.• Process vendor invoices, match them with purchase orders, and manage timely payments via checks or wire transfers.• Reconcile vendor statements, resolve invoice discrepancies, and maintain up-to-date vendor records.• Evaluate customer credit applications, perform credit checks, and establish credit limits based on financial analysis.• Monitor and enforce customer credit limits, collaborating with sales and leadership to approve or deny credit requests.• Assist in month-end financial close processes, including journal entries and account reconciliations.• Provide documentation and reports for audits, ensuring compliance with company policies and procedures.• Maintain organized records of accounts receivable, accounts payable, and credit management activities.• Collaborate with cross-functional teams to support overall finance operations and special projects.
2026-03-30T15:03:44Z

Digital Marketing Director

West Valley City, UT
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced Digital Marketing Director to lead and develop innovative strategies that drive global digital growth and engagement. This role will focus on creating scalable solutions to optimize digital acquisition, activation, retention, and reactivation efforts, while enhancing the productivity of Brand Partners. The ideal candidate will bring a passion for performance marketing and a proven track record of delivering measurable impacts on revenue. Responsibilities: • Develop and implement a comprehensive global digital acquisition and lifecycle marketing strategy aligned with enterprise revenue objectives. • Create a multi-year roadmap to establish digital marketing as a scalable and predictable growth engine. • Oversee performance marketing initiatives across paid search, paid social, programmatic, affiliate, and emerging channels, with a focus on global scalability. • Manage agency relationships, media investments, and budget allocation to maximize campaign effectiveness. • Design and execute automated lifecycle marketing programs, including onboarding, nurture campaigns, cart abandonment, and retention strategies. • Enhance customer and Brand Partner engagement through data-driven segmentation and targeted outreach. • Establish frameworks for attribution, incrementality testing, and experimentation to refine digital strategies. • Collaborate with analytics and product teams to improve tracking, reporting, and data quality. • Partner with Digital Product teams to prioritize enhancements that boost conversion rates and funnel performance. • Develop global playbooks, operational models, and team structures to support the long-term growth of digital marketing capabilities.
2026-04-17T14:38:42Z

Business Intelligence Analyst

Murray, UT
remote
Temporary / Contract
48.00 - 52.00 USD / Hourly
We are looking for a skilled Business Intelligence Analyst to join our client's team on a short-term contract basis. In this role, you will leverage your expertise in data analysis, reporting, and dashboard creation to support executive-level decision-making and optimize IT operations. This position offers the flexibility of working remotely, making it ideal for professionals who thrive in independent environments. Responsibilities:• Analyze and interpret complex datasets to extract actionable insights for business operations.• Design and develop dynamic reports and dashboards tailored for executive audiences.• Collaborate with stakeholders to gather requirements and align analytics solutions with business needs.• Utilize Power BI and Tableau to create visually compelling and user-friendly dashboards.• Perform integrations between organizational tools and Power BI, ensuring seamless data flow.• Support IT operations reporting and network operations reporting through detailed analyses.• Apply advanced data modeling techniques to structure and organize information effectively.• Develop APIs to facilitate data sharing and enhance reporting capabilities.• Enable data-driven decision-making by providing accurate and timely insights.• Work independently while contributing to team objectives and fostering collaboration. Top 3 Hard Skills:1 Past experience performing API integrations between SAAS tools and Power BI2 Experience building dashboards for an executive level audience3 Prior experience in IT Operations reporting or network operations reporting
2026-03-27T20:48:44Z

Staff Accountant

South Jordan, UT
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our Finance and Administration team in South Jordan, Utah. In this role, you will play a key part in maintaining accurate financial records, ensuring compliance with reporting standards, and supporting the overall financial operations of the organization. This position offers an opportunity to work closely with both local and global teams, contributing to month-end closures, tax filings, cash flow forecasting, and audit processes. Responsibilities: • Manage accounting transactions to ensure compliance with both group reporting standards and local statutory requirements. • Prepare and post journal entries, conduct analytical reviews, and reconcile balance sheets during month-end closures. • Perform weekly and monthly bank reconciliations and maintain accurate cash flow records. • Collaborate with the local team to develop detailed cash flow forecasts and payment consolidations. • File and reconcile country-specific tax returns, ensuring timely payments within prescribed deadlines. • Record intercompany transactions, verify expatriate expense claims, and reconcile accounts as per company policies. • Support the annual audit process by coordinating with internal and external auditors to meet statutory timelines. • Maintain lease schedules in compliance with relevant accounting standards and update systems accordingly. • Review new vendor and customer applications to ensure adherence to corporate policies. • Assist with accounts payable and accounts receivable processes, ensuring accuracy and efficiency.
2026-04-14T16:38:44Z

Controller

Lehi, UT
onsite
Permanent / Full Time
155000.00 - 175000.00 USD / Yearly
We are looking for an experienced Controller to oversee accounting operations and ensure accurate financial reporting at our organization in Lehi, Utah. This role demands a hands-on, detail-oriented individual with a strong focus on precision, compliance, and scalability in accounting processes. The Controller will work closely with teams across finance, sales, and operations to maintain robust internal controls and deliver clean, reliable financials. Responsibilities: • Manage the monthly, quarterly, and annual financial close processes, ensuring accuracy and adherence to deadlines. • Review and oversee customer contracts to confirm proper revenue setup in billing and accounting systems. • Ensure accurate entry of contracts into billing systems, including pricing, terms, and billing schedules. • Lead billing, invoicing, and collections processes, including accounts receivable aging and cash application. • Ensure compliance with revenue recognition standards such as US GAAP and company-specific policies. • Maintain and enhance internal controls, documentation standards, and audit readiness. • Collaborate with Corporate Accounting on consolidations, financial reporting, and compliance requirements. • Develop and refine accounting policies, procedures, and documentation for improved efficiency and clarity. • Provide leadership and guidance to the accounting team, offering coaching and oversight of daily operations. • Support internal and external audits by preparing schedules and responding to audit inquiries.
2026-04-08T15:08:50Z