We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
<p>We are looking for an Informatica Developer to design and develop application integrations via Informatica IDMC APIs using Cloud Application Integration (CAI) and Cloud Data Integration (CDI) services. This will be a 100% remote opportunity.</p><p><br></p><p>The candidate should have strong SQL database query knowledge working with applications. The developer should also have thorough experience in developing IDMC REST API interfaces with CDI and CAI. The candidate should also have expertise with testing REST APIs using a software tool such as Bruno or an equivalent. Additionally, the candidate should also have a strong understanding of JSON data formatting.</p><p>The developer should have expertise in building ETL/ELT mappings and workflows using CDI. The candidate should have experience loading a Data Warehouse and be knowledgeable with Star Schema and 3rd normal form design. The candidate will contribute throughout the data management lifecycle process areas such as data acquisition, management, manipulation, and implement integrations between SaaS vendors, on-premise applications, and the Enterprise Data Warehouse environment.</p><p><br></p><p>Essential duties & responsibilities are:</p><p>• Work with Informatica Tech Lead, IT database administrators, systems administrators, and data warehousing development teams</p><p>• Support development, migration of data through Informatica IDMC API integrations, procedure development, troubleshooting, system configuration, security administration, and account setup.</p><p>• Support the lifecycle of physical data models and data maps for data warehouse system.</p><p>• Aid end users and programmers regarding data warehouse related problems and issues.</p><p>• Provide technical expertise to end-users who create complex queries and reports.</p><p>• Coordinate, schedule, and tests upgrades to the data warehouse system.</p>
<p>We are looking for an experienced Director of Data Operations to join our team. This is a long-term contract position offering the opportunity to work on challenging projects that span multiple technical domains. The ideal candidate will bring a depth of expertise in software development, programming, and technical problem-solving, contributing to impactful solutions and innovations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to understand ongoing and future data needs.</li><li>Build relationships at every level of the organization and develop a deep understanding of the business context.</li><li>Work with the primary client to prioritize and manage day to day activities, task prioritization, team utilization, and data deliveries, utilizing Agile project and task management.</li><li>Lead data analytics team members to drive full data lifecycle activities, including new platform, data engineering, and reporting capabilities.</li><li>Lead day to day operations to ensure all stakeholder commitments are met.</li><li>Lead migration from legacy data warehouse and business intelligence platform to the new cloud native Azure platform.</li><li>Be hands on with the technologies, such as constructing SQL queries, in order to facilitate effective data analysis, subject domain understanding, troubleshooting, task scoping, data quality checks, and demonstrations.</li><li>Establish, maintain, and coordinate Agile development and operations, including Program Increment Planning.</li><li>Manage design, development, deployment, and operation of Microsoft Azure based data solutions.</li><li>Coordinate support from infrastructure and network support teams, vendors, and government service providers.</li><li>Maintain continuous learning to propose new approaches and solutions to meet client needs.</li><li>Incorporate and drive best practices in cloud based data infrastructure, data architecture, data quality assurance, data security, data standards, data management, data governance, data engineering, performance optimization, reporting, and analytics.</li><li>Collaborate with the client to maintain technical roadmap, ensuring incorporation of latest tools and technologies such as Generative AI.</li><li>Ensure appropriate project knowledge management and documentation.</li></ul>
<p>We are looking for a detail-oriented Help Desk Analyst II to join our team. In this long-term contract position, you will play a key role in providing technical support to ensure smooth operations across hardware, software, network, and audiovisual systems. This role focuses on resolving technical issues, assisting end-users, and maintaining a high standard of IT services.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to hardware, software, and network systems, ensuring optimal system performance.</p><p>• Deliver both desktop and remote support for Windows operating systems, Office365 applications, Active Directory, and enterprise software.</p><p>• Install, configure, and maintain computers, peripherals, and audiovisual equipment, including Crestron, Zoom, and Microsoft Teams systems.</p><p>• Manage and troubleshoot video conferencing platforms to ensure seamless operation for meetings and events.</p><p>• Perform basic system administration tasks, including user account setup and managing permissions.</p><p>• Assist with network troubleshooting, including device configurations and addressing security concerns.</p><p>• Develop and update IT documentation, including training materials and knowledge base articles.</p><p>• Collaborate with external vendors and escalate complex technical issues when necessary.</p>
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
