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6 results for It Systems Analyst in Lawrenceville, GA

System Analyst

Smyrna, GA
onsite
Permanent
50000 - 60000 USD / Yearly
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
2026-04-08T00:00:00Z

Systems Engineer

Lawrenceville, GA
onsite
Permanent
130000 - 140000 USD / Yearly
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts. Responsibilities: • Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers. • Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability. • Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment. • Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability. • Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency. • Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management. • Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes. • Participate in ongoing system assessments to identify areas for improvement and implement solutions. • Act as a senior-level resource for troubleshooting and resolving complex system issues. • Support the transition to a hybrid work setup after the initial onsite period.
2026-03-18T00:00:00Z

Security Systems Engineer

Norcross, GA
onsite
Permanent
0 - 0 USD / Yearly
We are seeking a Senior Security Systems Engineer to lead the design, implementation, and optimization of enterprise security solutions. This role will serve as a technical leader, driving security architecture decisions, mentoring entry level engineers, and ensuring the organization’s systems and data are protected against evolving threats. Key Responsibilities Lead design and implementation of enterprise security architecture and systems Own and optimize security platforms (SIEM, EDR, IAM, firewalls, cloud security) Drive incident response and threat detection strategies Conduct advanced vulnerability management and system hardening Partner with cloud, infrastructure, and application teams to embed security controls Lead security assessments, audits, and compliance initiatives Develop security standards, policies, and best practices Mentor entry level engineers and provide technical leadership across teams
2026-03-20T00:00:00Z

Job Information Technical Support Specialist II

Alpharetta, GA
onsite
Temporary
28 - 30 USD / Hourly
We are seeking a hands-on Technical Support Specialist II to provide Level 2 onsite/deskside support to employees at a corporate headquarters in Alpharetta, GA. This role is part of a broader Global Infrastructure & Enterprise Services organization (150+ professionals supporting 13,000+ global users) and plays a key role in ensuring stable, high-quality IT operations for a fast-paced, growing enterprise.This position is ideal for an early-career support professional (typically 1–3 years experience) who wants to grow quickly, work directly with end users, and gain deep exposure to enterprise‑grade tools and environments.You will partner closely with Level 1 Service Desk teams and collaborate with Level 3 engineering groups to ensure efficient incident resolution, excellent customer service, and strong documentation standards. Key Responsibilities:· Provide Level 2 onsite/deskside support for Windows and macOS laptops (walk-ups + ticket queue).· Perform device lifecycle management: provisioning, imaging/enrollment, Autopilot builds, swaps, repairs coordination, leaver processing, SSD removals, and inventory control.· Administer endpoint management tools: • Windows: Autopilot / Intune• MacOS: Jamf Pro (policies, profiles, deployments, troubleshooting)· Troubleshoot collaboration tools: Microsoft 365, Teams, Outlook, SharePoint, OneDrive.· Resolve identity and access issues via Azure AD / Entra ID (MFA, SSO, access groups, device compliance).· Support Teams Rooms / AV equipment and coordinate vendor escalations.· Maintain accurate documentation and ticket updates in ServiceNow.· Identify recurring issues and contribute to knowledge base articles and process improvements.· Perform physical hardware tasks including RAM/SSD upgrades, troubleshooting peripherals, and supporting mobile devices.
2026-04-15T00:00:00Z

Software Engineer III

Alpharetta, GA
onsite
Temporary
50 - 56 USD / Hourly
Software Engineer (Databricks/Data Platform)Hybrid 3-4 days onsite in Alpharetta, GADuration through 10/30/26 We are looking for an experienced Software Engineer III to join our team in Alpharetta, GA. In this role, you will play a critical part in supporting and developing a Databricks-based data platform, focusing on creating scalable and efficient solutions during the development phase. This is a long-term contract position, requiring in-office work three to four days per week. Responsibilities:<ul><li>Develop and support Databricks notebooks, jobs, and workflows</li><li>Write, optimize, and maintain PySpark and Python code for data processing</li><li>Help design scalable, reliable, and efficient data pipelines</li><li>Apply Spark best practices (partitioning, caching, joins, file sizing)</li><li>Work with Delta Lake tables and data models</li><li>Perform data validation and quality checks during development</li><li>Support cluster configuration and sizing for development workloads</li><li>Identify performance bottlenecks early and recommend improvements</li><li>Collaborate with Data Engineers to ensure solutions are production-ready</li><li>Document development standards, patterns, and best practices</li></ul>
2026-04-15T00:00:00Z

Business Analyst III

Alpharetta, GA
onsite
Temporary
44 - 47 USD / Hourly
We are seeking an experienced IT Business Analyst to support multiple initiatives within the Coplogic business unit, which delivers data capture and reporting solutions for law enforcement agencies. This role will focus on analyzing business processes, identifying gaps between agency-specific requirements and existing systems, and documenting detailed functional specifications to support the implementation of Crash, Citation, and other law enforcement data capture forms.The Business Analyst will work closely with business stakeholders, product management, and agile development teams to ensure solutions meet cost, quality, and strategic objectives. Key Responsibilities:· Analyze, define, and document business requirements and end-to-end business processes.· Perform gap analysis between agency needs, current data capture processes, and existing system functionality.· Document field-level requirements, workflows, and form-to-PDF specifications.· Develop functional and system specifications, process flows, and conversion strategies.· Translate business requirements into user stories and functional specifications for agile development teams.· Identify and document process improvements based on analysis of work group data and industry best practices.· Perform analysis on existing systems, identifying solution options and assessing technical and business feasibility.· Collaborate across remote development teams, internal IT groups, and business stakeholders to ensure requirements are understood and delivered.· Follow established business processes, quality standards, and development methodologies.· Contribute to the development of new tools, processes, and solutions aligned with product objectives.
2026-04-13T00:00:00Z